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Cavell Cloud ConversationsEpisodes
Cavell Group
Cavell Cloud Conversations
A weekly Technology podcast
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Episodes of Cavell Cloud Conversations
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In our latest episode, Finbarr is joined by Cavell's Director, Matt Townend, to discuss investment opportunities and current trends in the run up to Cavell Invest 2024.
Join Cavell's analyst team as they dissect the latest news and trends from the annual Enterprise Connect event in Florida, this event features all of the largest companies in the CX and Communications space. It really sets the agenda for the ye
Join Finbarr and Patrick as they begin their preparations for the Cavell Summit Europe 2024. Come and hear the main talking points that will be discussed at the event and what topics will be leading the communications industry in 2024.
Come and join Finbarr and Patrick as they discuss their latest Contact Centre Decision maker research. Hear how our data indicates AI and Automation growth in the contact centre and what that means for the future of agents in contact centre env
One of the biggest challenges facing communications service providers is the shift in commercial models. Traditional revenue and margin streams are being squeezed and service providers increasingly need to augment these areas with new products.
Join Finbarr and Mark Herbert from DSNTY to discuss how service providers can drive revenue from Microsoft Teams Calling solutions as well as some useful advice and pitfalls they might face on this journey.
Join Finbarr and Patrick as they sit down to review 2023, in the run up to Christmas. What were the big trends? What did the year hold for UC and CCaaS? You might have lived through it but maybe you need a reminder!
In this weeks episode, Patrick and Rick Garcia from G12 Communications discuss the range of services that can be enabled in Microsoft Teams beyond just telephony. They explore messaging, customer experience provision, and legacy system integrat
Join Finbarr and Johan Dalström from DSTNY as they discuss the changing customer experience landscape and the need for service providers to tackle the growing complexity of solutions without passing that burden on to their customers. Subscribe
In this week's podcast, we're joined by Saif Ahmed, CEO of SCB Global about the next generation of communications beyond voice and telephony.
In this episode, Finbarr is joined by Mark Bunnell, COO of Nuwave to chat about the Nuwave solution and the demand for collaboration enablement.Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si...
In this week's episode, Cavell's Patrick Watson is joined by Tony Martino, CEO of Tollring to talk about how analytics are adapting to the growth of collaboration. Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.
In this weeks podcast episode, we're joined by Steve Forcum from SIPPIO as we dive into their new product, allowing channel providers to access the Teams telephony market. We're also joined by Chad McGreanor from Cloud Revolution to hear first
In this episode, join Finbarr and Patrick as they talk about AI in Contact Center and whether service providers should stay in their lanes, and other highlights from the recent Cavell Summit NA
Join hosts Finbarr Goode Begley - Senior Research Analyst, and Patrick Watson - Head of Research as they discuss the delights of the upcoming Cavell Summit North America. Get a chance to learn about the latest trends and hot topics in the indu
Join Cavell Analysts Patrick Watson - Head of Research and Finbarr Goode Begley - Senior Research Analyst as they discuss the implications of AI in communications, including the role of virtual agents in the future of contact centres.
The last few weeks have seen exciting announcements in the Cloud Comms space, a large Zoom event with lots of news and new CEO at RingCentral. Join regular hosts Finbarr Goode Begley - Senior Research Analyst, and Patrick Watson - Head of Rese
Are you interested in the M&A telecom industry? The latest podcast episode gives us a sneak peek into what we can expect from the upcoming Cavell Invest Summit. Our host, Finbarr Goode Begley - Senior Research Analyst is joined by Matthew Towne
Looking to bridge the communication gap between generations in the workplace?In our latest episode Finbarr Goode Begley - Senior Research Analyst is joined by Caitlin Quinn, Cavell's Junior (Gen-Z) Consultant. Discover the findings of their res
In this latest Cavell Cloud Conversations Podcast join Finbarr Goode Begley - Senior Research Analyst and Patrick Watson - Head of Research as they discuss Patrick's excursion to the huge Enterprise Connect show in America and all the talk of
In our latest podcast episode Cavell's Head of Research, Patrick Watson is joined by Jeff Coleman (Director, PingCo) and Erhan Boduk (Global Partner Executive, PingCo) where they explore the challenges that service providers face when joining O
In this episode of our podcast, our Cavell Group team Patrick Watson - Head of Research and Finbarr Goode Begley - Senior Research Analyst take a look at some predictions for 2023 and how they will affect the world of digital communication and
In this week's podcast, Cavell Senior Research Analyst, Patrick Watson chats with Microsoft's 1 of 6 operator connect accelerator partner and Teams telephony expert Dawn-Marie Elder, COO & GM (SIPPIO) about their latest Accelerator Program laun
We hope you enjoyed the Cloud Comms Summit US last week in Chicago! It was great being back in the USA and bringing both new and old friends together! In this week's episode our Cavell Group team, Matthew Townend, Patrick Watson and Finbarr Go
Join us this week as Cavell Senior Research Analyst, Patrick Watson chats with Brandon Hagood, Vice President, Americas at Akixi about the rising importance of analytics both within the context of UC and in every technology area that is availab
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