✅  How To Operate A Standards-Based Organization with Long-Term Retention 

✅  Arming Your Agents With The Tools To Win

✅  Don’t Just Go Through Processes, Always Get Underneath 

✅  Make EVERY Decision on Values, Not Money

✅  Always Encourage Feedback From Your Leaders and Listen 

✅  Give People The Power and Space To Grow, The Long Game

✅  Operate Your Business As You Are Going To Be, Not As You Are Today

✅  Be Present and Have a Constant Pulse