Revenue accountability is one of the most hotly-debated and divisive topics in the recurring revenue world. While traditionally, deeply-entrenched silos have excluded Customer Success from the revenue conversation, more and more organizations are seeing the strategic value in assigning CS with some revenue responsibility.

In this episode, host Ross Fulton chats with Allison Tiscornia, CCO at ChurnZero, to share why excluding your Customer Success team from revenue accountability may be hindering your ability to maximize Net Dollar Retention and how you can equip your CS organization with the skills and competencies they need to succeed with this accountability.

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Learn more and visit Valuize.co to:

- Evolve your revenue ecosystem with a CRO’s perspective on the biggest opportunities for unparalleled NRR

- Unite ⁠pre-sales & post-sales around value selling and success

- Discover the What, Why & How of Net Dollar Retention, your most important success metric