While Customer Success (CS) is quickly becoming a standard function within B2B technology companies, its responsibilities, investment and scope is anything but. To understand the current state of Customer Success and what executives are focusing on in 2022, RevOps Squared partnered with Gainsight to create The Customer Success Index 2022, a first-of-its-kind benchmarking study and customer research report that gathered data from over 350 organizations involved in Customer Success. 

In this episode, host Ross Fulton chats with RevOps Squared's Founder & CEO, Ray Rike. Together, they share their insights on the groundbreaking research report and benchmarking study and offer their advice on how organizations can leverage the biggest opportunities and trends in Customer Success to achieve best-in-class NDR.

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To supercharge NDR in your organization:

• Learn how you can integrate your customer lifecycle to accelerate value realization and best-in-class NDR 
• Discover 5 proven steps to align Sales & Customer Success around value selling & success 
• Read about the what, why, and how of Net Dollar Retention - your most important success metric

Visit valuize.co for our full library of cutting-edge customer lifecycle resources.