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Ep 1: Redefining Hospitality And Customer Experience One Plate At A Time with Danny Meyer

Ep 1: Redefining Hospitality And Customer Experience One Plate At A Time with Danny Meyer

Released Friday, 23rd June 2017
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Ep 1: Redefining Hospitality And Customer Experience One Plate At A Time with Danny Meyer

Ep 1: Redefining Hospitality And Customer Experience One Plate At A Time with Danny Meyer

Ep 1: Redefining Hospitality And Customer Experience One Plate At A Time with Danny Meyer

Ep 1: Redefining Hospitality And Customer Experience One Plate At A Time with Danny Meyer

Friday, 23rd June 2017
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We’ll be talking “all things customer experience” with Danny Meyer– an experienced and accomplished restaurateur (winner of 4 Michelin stars and 28 James Beard awards, named one of TIME’s 100 Most Influential People, and the man behind Shake Shack and 15 other NY hot spots). In this episode, Danny and I discuss the difference between service and hospitality, dealing with negative feedback from customers, and the age-old question: to Instagram your food or not?

 

 

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CXYZ - All Things Customer Experience

TaskUs’ co-founders – Bryce Maddock and Jaspar Weir – explore all things customer experience (CX) with some of the industry’s foremost thinkers. Every episode features an in-depth conversation with a top executive who shares not just their successes but also their hair-raising failures with their CX strategy today. Jaspar and Bryce will be connecting with leaders in the startup space who are putting the customer first as a growth strategy as well as other enterprise companies who are reinventing the role of the customer. Join us as we break down and redefine what makes “Customer Experience” truly exceptional.

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