Regret is inevitable, but it doesn’t mean we can’t learn from our mistakes, missteps, or fears. In this episode we dive into the moves we waited too long to make, the decisions we allowed others to talk us out of, and what we wish we would’ve

Where To Find Your Ideal Clientele

May 25th, 2023 33m 47s

Have you ever struggled with attracting the right type of guest for your business, and end up with some of the wrong ones? Maybe you’ve tried to make a bold move in asking for referrals and it has backfired? We have been there, and share our c

My Schedule Is Busting At The Seams… Now What?

May 11th, 2023 35m 38s

Have you found yourself in a position where you’re way too busy, but don’t know the right way to make a change? It can be so overwhelming to determine whether you need to raise prices, change your schedule, hire an associate, or all of the abo

How We’re Showing Up on Social Media

May 8th, 2023 40m 34s

We know the content of episodes like this rarely age well, but that’s because the world of social media is always evolving. We know we are showing up and playing online differently than we did 3 years ago, and it is time we discuss our places o

Lights, Hairspray, ACTION: What is the Vibe at a Hair Show?

Apr 20th, 2023 35m 44s

If you’ve been in the beauty industry for at least two months, you have most likely heard someone talk about attending a Hair Show. The energy that hairdressers bring when they are all gathered together is an energy u like any other, and on th

Cultivating an Incredible, Modernized Guest Experience

Apr 13th, 2023 40m 41s

When was the last time you took a good, hard look at the experience your salons guests are having? Setting a standard for the way that your guests are experiencing your salon through the whole salon journey is something that should be considere

The Journey to Owning a Salon

Apr 6th, 2023 29m 58s

What is it with the hair industry and the desire to own a salon? We discuss what our motivations were, how our journeys began and the turns and detours we’ve made along the way. Owning a salon can feel like the Wild West some days, so come alon

Reposted! Haircolor Mythbysters with Julie Lahr

Mar 30th, 2023 1h 5m

In this episode, we are joined by International Redken Artist Julie Lahr, to nerd out on all of our favorite myths, legends, and fake news from the world of haircolor. We dive into our favorite theories and debunk some popular processes; we do

Can We Eliminate No-Shows?

Mar 23rd, 2023 27m 39s

Do last-minute cancellations and no-shows create a burden in your business? We explore these frustrating topics in this episode, and discuss the systems that we use or want to start using; the human behaviors and errors that go on and some horr

Playing the Comparison Game

Mar 16th, 2023 27m 20s

Have you ever found yourself trapped in a downward spiral of the “comparison game”? We know the feeling all too well, and in this episode we dig deep into why comparing ourselves to other on social media can create internal battles and can eve

Sam Villa: The Value of Trend Forecasting

Mar 9th, 2023 38m 47s

Have you ever found yourself struggling with determining what the latest trends in hair are, how to discuss them with your guests, and how to execute them? Have you written off trends as something you don’t want to “follow” because it’s hard t

Talk Blonde To Me

Mar 2nd, 2023 25m 26s

The term “blonding” is associated with service offerings, end results, techniques, and even traumatic horror stories based on true events. The hair world is saturated (listen to the episode to connect this pun) with blondes and how colorists ac

A Different Outlook on Prebooking

Feb 23rd, 2023 23m 48s

Have you considered ever adjusting how you set up your guests and yourself for future success? We know how crucial prebooking is for us, and in this episode we discuss the modern approach we’re taking with our guests to set us all up the best

Reset and Refreshed

Feb 23rd, 2023 27m 8s

You know what they say; absence makes the heart grow fonder. We are thrilled to be back, discussing this industry that we love so much, the challenges we are facing and making each other laugh with our cheesy jokes. In this episode, we get cau

…AND We're Back!

Sep 15th, 2021 28m 24s

In this episode, we answer the question that we know everyone has been asking: where the heck have you two been? We have taken a 2 month break and can’t wait to explain what’s been going on in our lives. Good, bad, and questionable, we spill t

Reposted! - Our Favorite Lesson

Jul 28th, 2021 42m 27s

Enjoy this week’s repost, originally published in September 2020. On this week’s episode, we explore the topic of Accountability. Whether it’s learning to train your own brain to hold yourself accountable, or accept the coaching that others may

Reposted! How Will I Know? With @twyllajane

Jul 14th, 2021 49m 41s

Original posted date: 12/16/2020. Enjoy this repost of one of our favorite episodes we’ve launched! In this episode, we are thrilled to have our good friend and hair wizard Twylla Jane as our special guest. We explore the different avenues and

Your Loss Can Also Be Your Gain

Jul 7th, 2021 40m 18s

In this episode, we have a great discussion about losing salon guests. Why does it happen? Where do they go? What went wrong? Losing guests can give us lots of bad feelings, can cause us to question our worthiness, but it can also be a great ch

The Artist Life is the Life For Us

Jun 30th, 2021 29m 16s

In this episode, we dive into the story of our journeys to becoming traveling hair educators for Redken. We share it all: the good, the beautiful, the scary, and the bittersweet. We love to share our stories about or Redken Artist lives, and wo

What’s Your Specialty?

Jun 17th, 2021 26m 40s

In this episode, we ponder the thought: if everyone has a specialty, is it still special? What qualifies someone to use the title of “specialist”, what it means, and is it beneficial to your career? How do you market yourself to stand out in a

Becoming An Excellent Communicator

Jun 10th, 2021 34m 30s

In this episode, we talk about the ways that we have learned to best communicate with our salon guests. Do you struggle with finding the right things to say? Or how to have relatable conversations with your guests that you just don’t have that

The One Where We Share Our Newest Obsessions

May 27th, 2021 17m 23s

In this episode, we talk about the NEW and EXCITING launches that our favorite brand, REDKEN, has launched. Learn about the what, how, and why if these innovative products and how they can enhance your salon experience for yourself and your gu

Change Is Good, Boundaries Are Even Better

May 19th, 2021 24m 50s

In this episode, we share what has been going on with our salon companies in a season of change. When we have to shift gears, it’s a great time to take a hard look at our culture and set some fresh boundaries. Join us as we discuss the concept

Successfully Launching Promotional Campaigns

May 13th, 2021 25m 39s

In this episode, we discuss salon promotions from a stylist, owner, and even front desk perspective. Do you find yourself feeling like all you ever do is give out discount after discount? Do you struggle with where to begin? How do you know wha

How To Level Up The Guest Experience

Apr 14th, 2021 32m 43s

Have you ever analyzed how your salon clients experience their time with you? In this episode, we dig into the best practices to help you elevate your guest experience. We know that the salon guests that are paying for your services are wantin