Top Skills needed in 2020 (As per WEF)

1. Complex Problem Solving
2. Critical Thinking
3. Creativity
4. People Management
5. Coordinating with others

Skills service industry workers need to prep yourself to change careers:

• Self-Efficacy (Confidence, knowing “I Got This!”)
• Stick-to-it-ness (Resilience)
• Self marketing (Play BIG to your strengths)
• Resume building
• Continuous learning

Possible industries of jobs:

Where thinking on your feet matters
Where urgency and re-arranging priorities is a valued skill and common challenge
Where empathy, service leadership and basic human charisma / kindness has a bottom line impact 

• Healthcare
  • Hospital / Corp facilities
  • Wellness / Retreats / Concierge Health
• Education
  • Traditional k-12
  • Reskilling workers / Lifelong Learning
  • Corporate training
• Customer service roles in any industry 
  • Interested in Aerospace, Biomedicine, or Architecture - start in customer support and work up!
  • Only take jobs where human decision making will take (a long) time to automate / standardise
  • Thinking on feet, and being authentic, reliable and proactive 
  • Learning new skills on the job to gain vertical mobility in the industry

References for this podcast:

NYTimes on Food Chains returning PPP and restaurant unemployment in general.

CNBC on Restaurants layoff impact and OpenTable data from US,UK,AU,GR (Hint, ZERO bookings)

Guardian  article on jobs of the future (a bit dated, but still good)

US Unemployment rate:  nears 27 M in 5 weeks (+6M already unemployed) and Ms more undercounted

US Rescue Funds for restaurants 9% of PPP but 25% of unemployment

WEF Future of Work report

Stephen King - On Writing (How to be motivated by rejections)

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