After 18 months of producing the podcast, we thought it would be interesting to start mixing things up a bit. Introducing our “Importance of” series where from time to time, we’ll take a look at a specific role within hospitality and discuss just how important it is.
So in our first one, step forward the Front of House Manager, a role that can exist in many forms throughout many types of hospitality businesses.
3 more wonderful members from within the IOH ranks helped Phil in understanding the importance of this role and they covered off: -
As always, our guests also gave us their reasons for saying I’m in to the IOH. They included: -
A huge thank you to our guests for giving up their time and knowledge
Enjoy!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
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