Communicating effectively is probably the most common area where most leaders need to grow. In fact, a 2016 Harris poll found that 69% of managers surveyed said that they’re often uncomfortable communicating with employees. I wager that discomf
I had the pleasure of interviewing communications coach Beth Noymer Levine. She graciously allowed me to share the following blog post, excerpted in part from her book, Jock Talk: 5 Communication Principles for Leaders as Exemplified by Legends
Approximately 60% of new supervisors or first-time managers receive no leadership training and development before they are promoted to their positions. Maybe that accounts for why employees see 50% of their supervisors as ineffective. It appear
Chances are, your Inner Critic is one of your biggest obstacles to achieving the big things you want in life. Part of learning to trust yourself enough to achieve the big things you want in life is learning to control your thinking, including t
“Appreciative Inquiry is the cooperative search for the best in people, their organizations, and the world around them. It involves systematic discovery of what gives a system “life” when it is most effective and capable in economic, ecological
“A leader is best when people barely know he exists. Of a good leader, who talks little, when his work is done, his aim fulfilled, they will say, ‘We did this ourselves.'” — Lao Tzu Leadership is the process of inspiring others to achieve what
Ever lose your confidence? The world is never stable. Physics teaches that everything moves toward maximum entropy (disorder or randomness). That means, there is always something churning and arising that can upset the current balance. When you
Struggling to figure out how to increase customer satisfaction? Tired of the lackluster employee performance that can come with simply paying employees to show up and breathe? There might be some benefit in creating a formal incentive plan for
“Lay a firm foundation with the bricks that others throw at you.” –David Brinkley Assuming a new leadership role on the heels of a well-respected predecessor can be exciting and daunting at the same time. Regardless of the circu
“Veni. Vidi. Vinci.” Julius Caesar While most examples of leadership throughout history reflect the military prowess of masculine-dominant, patriarchal cultures, here are a few timeless principles of leadership from the Ancient World that are s
“Too many problem solving sessions become a battlegrounds where decisions are made based on power rather than intelligence.” –Meg Wheatley We are educated. We are modern human beings. We make decisions every day. How inaccurate and incomplete c
ROBERT: “Every time something good happens to me, I want to say, ‘How about that, Ray?’ But if something bad happens to me, I…say a prayer that Raymond doesn’t do so good that day.” DEBRA: “You say a prayer?” ROBERT (Looking at the ceiling): “C
We love our drama. Ancient Romans loved the tension and spectacle of the Colosseum with its combat to the death involving gladiators and beasts, nail-biting chariot races, and extravagant displays of sea warfare. Today, we have the tension and
It used to be that leading a successful company was all about withholding knowledge, hording power, and smashing the competition. More and more, however, leaders today are called upon to be more collaborative – sometimes even with their competi
Giving quality feedback in a respectful way can be hard. Receiving feedback in a respectful way is even harder. (Even receiving positive feedback for some is difficult.) After receiving negative feedback in particular do you notice you have hei
How do you ensure a balance in your company between maintaining good relationships with employees AND holding them accountable when they fall short in their conduct or performance. In other words, how do we avoid allowing our compassion for an