Guests: Donna Phillips, Operating Tech VII (30 years); Stacie Urban, Operating Tech VII (22 years); and Bryan Gray, Operating Tech III (>2.5 years)Host: David Fusting, Human Resources Manager

Hot Mill Gold Team members talk about the structure of their team and how they embody the TEAM concept. Donna, Stacie and Bryan share the STAR point positions have helped create efficient team meetings and gives every person an opportunity to lead. STAR positions break down communication barriers and helps team members gain confidence in speaking up which is very important in decision-making.

The guests can agree that an individual may not always have the right answers, but together as a team, they hash it out and get to the best answer. That’s the power of the team.