0:02

Imagine your Ron Lieberman. You

0:05

went to work on nine eleven, terrorists

0:08

slammed jetliners into two skyscrapers

0:11

only nine feet from your apartment. You

0:14

don't know where your wife says stayed

0:16

last night, she never came home,

0:18

and you can't leave the hospital where you work.

0:21

You're an emergency doctor, and man, you think

0:23

there's gonna be a massive surge of severely

0:26

injured patients. There's misinformation

0:28

and more planes and crashes and chaos

0:31

and panic. Later, you

0:33

hop in an ambulance, get as close as you

0:35

can to your apartment, hop out and

0:37

walk past smoldering ruins. And

0:41

now it's like nine or ten PM and

0:44

you're standing in front of your chained up building,

0:46

flashing a light to the only residents

0:48

still there, asking them to see if

0:50

your wife is home. She isn't.

0:53

But you can't just sleep. You

0:56

feel sick, bubbling, anxiety,

0:58

exhaustion, irvis energy,

1:01

tired but wired. So

1:03

you go to a high school near the World Trade Center,

1:06

a staging area, and volunteer. Finally,

1:09

around two AM you leave. You

1:11

walk to a friend's place in the West Village. You

1:14

crashed on their couch, fit

1:16

full feverish sleep for

1:26

my Heart Media. This is Missing on

1:28

nine eleven, The story of one woman

1:30

who vanished on the eve of history and

1:32

my quest to find her. I'm your host,

1:35

John Wallzac. On

2:04

September twelve, two th one, Weary

2:07

and in shock, Ron uses a volunteer

2:09

badge to once again slip past security

2:11

barricades into the restricted zone.

2:14

A post apocalyptic dust escape

2:16

nine eleven reduced the World Trade Center to

2:18

two million tons of debris, the

2:21

pile, they call it, and later

2:23

ground zero. Accompanied

2:25

by friends, Ron makes his way to to Rector

2:28

Place in Battery Park City, where

2:30

he and Snaha live. Sammy

2:32

Fliciano, a doorman, is already

2:34

there along with two other building employees,

2:37

going door to door checking each unit.

2:39

Well, were checking the apartments. One of the one

2:41

of the pieces of the of the airplane. One

2:44

of the pieces was inside one of the apartments. I

2:46

remember that. Wow,

2:50

Yeah, I remember when I went to one of the apartments

2:53

and there was a piece of an airplane inside

2:55

the one of the apartments, the small new piece.

2:58

It's true, part of one of

3:00

the planes that hit the Twin towers, flew

3:02

nine feet south and crashed

3:04

into an apartment at Rector.

3:07

The FBI stops by to take custody of it.

3:10

When Ron gets to the building, the power

3:12

is off, so he takes the stairs and

3:15

enters his apartment. Here's

3:18

what he told in two thousand one.

3:20

Everything looked untouched and there was just this gray

3:23

layer of of soot everywhere through

3:25

the apartment because one of the windows was open. I was really

3:27

looking very hard to see if I could see any trace

3:29

of her, and there was nothing. Nothing

3:32

human. But Ron does see

3:34

prints in the dust, cat prints. He

3:37

and have two cats, Figa

3:39

and Collie. Figa is a vulgar

3:41

Italian word for forgive me here

3:44

pussy. Collie with a K is

3:46

the Hindu goddess of death and destruction,

3:49

the black mother goddess who inhabits

3:51

the cremation ground. She's associated

3:53

with sexuality and violence, but also

3:56

maternal love. Viga and Collie

3:58

left little Prince all over apartment

4:00

in the nine eleven dust. Using

4:02

a digital camera, Ron starts taking

4:04

pictures. I haven't

4:06

been able to view the images, but I'd love

4:08

to. He also grabs some stuff,

4:11

including two phone books packed with numbers.

4:13

Then he leaves. When he started making calls,

4:16

I called every single person in her phone book,

4:18

and no one had heard from her. Next

4:21

up flyers designed by

4:23

Say has older brother Ashwyn. They

4:26

quickly go up all over the city,

4:28

thousands of images of black

4:31

and white and in color too. She's

4:33

everywhere and nowhere quote

4:37

missing since before the World Trade

4:39

Center attack. Last seen five

4:41

pm Monday one.

4:44

Dr sna and Philip M. D

4:47

black hair, brown eyes, five six

4:50

and fifteen pounds olive skin,

4:52

Indian, thirty one years old, physician

4:55

at St. Vincent's Hospital, Staten Island.

4:58

Last known to be at Century any one

5:00

across from w TC Monday,

5:03

eighteen pm, while leaving with multiple

5:05

large shopping bags, wearing a brown

5:08

knee length short sleeve shirt dress

5:10

and sandals. End quote

5:12

and at the bottom Ron and Ashwin's

5:15

phone numbers, an email, and a website

5:17

Ashwin created. If you want,

5:19

you can view an archive version of the site

5:21

via the Internet Archives way Back Machine.

5:24

Go to archive dot org, then

5:26

search for a Magical Lab dot com

5:29

slash snay ha I M

5:31

A G I L A b dot

5:33

com slash snay. For

5:38

the families and friends of World Trade Center victims,

5:41

posting flyers around the city is therapeutic,

5:44

but ultimately, for the most part, not

5:46

useful. The flyers are portraits

5:48

of humanity, of grief, of love,

5:51

but their investigative utility is minimal.

5:54

They can't bring back victims who were,

5:56

say, trapped above the point of impact

5:58

high end the towers, unable to escape.

6:01

But the flyer of snay Huh is different

6:04

because there's no evidence snayhow was actually

6:06

in the towers. Maybe she's

6:08

just lost or in a hospital

6:11

or a shelter. I think she's

6:13

alive. I think she's

6:15

somewhere and I just can't find her yet. I

6:20

want you to feel this immediacy.

6:22

Your wife is missing. Time is

6:24

running out, so you pacete flyers,

6:27

and when you run out of energy, you paste more

6:29

with a sense of purpose. Flyers

6:32

are just the start, though. Snay House

6:34

family also goes on a media blitz, or

6:37

to be more accurate, they try to get

6:39

media attention. Initially they

6:41

fail. Thousands are missing.

6:44

There are too many stories to tell and

6:46

too few reporters to tell them. So

6:48

on the evening of nine and an act

6:50

of desperation, snay house younger brother,

6:53

John approaches a reporter with w ABC

6:55

and says this but on the phone with

6:58

her and she and she told me that she was She

7:00

couldn't leave because there was there are people who are hurt.

7:03

I told her, come on, you know, just just leave

7:05

the building, and and

7:07

she said, no, I have to help this person over here. Is

7:09

lest its last

7:12

thing I heard from her. None

7:14

of it is true. It's all

7:16

a lie. John made it up. He

7:19

did not speak to snay Haa on nine eleven.

7:22

Weird, right, This guy just calmly,

7:24

casually and convincingly lies saying

7:27

he spoke to snay Haa on nine eleven that

7:29

she called him when she ran into the burning towers

7:31

to save people. But when

7:34

you think about it, is it really that weird?

7:36

If your wife or daughter or sister

7:39

disappeared, if you felt a sense

7:41

of urgency, if you felt like no one

7:43

was paying attention, what would you do.

7:47

It isn't just John's lie that grabs

7:49

reporters, though The Flyer works

7:51

too. Remember Hugo Kogia,

7:54

the man in episode one who knew snayha

7:56

in Seattle in the nineties whose ex girlfriend

7:58

was snay has roommate well. By

8:01

two thousand one, Hugo is living in New

8:03

York working as a reporter for Newsday,

8:05

and by chance he sees the Flyer.

8:08

She looked pretty much the same I guess she did

8:10

pretty much the same. And then I saw her name

8:14

and say, huh, I mean that's a

8:16

pretty unique name, snay Huff

8:18

Phillip. And I want to

8:20

say. It took five to ten

8:23

seconds and then I put it together.

8:25

Wait a minute, this, I think this has

8:27

to be her. I mean, it looks like her.

8:29

I think it looks like it looks like what I remember.

8:32

It looks like the person I remember. And

8:34

I'm almost positive that was her

8:37

name. But right it didn't add up that she was

8:40

in New York, because this is someone

8:42

a new from Seattle. Um, so

8:44

that also seemed unlikely. You

8:46

know, I'm going to say that it

8:50

was really out. Not until I spoke

8:52

to her husband that I think I

8:55

right. So even even at that point, I thought

8:58

I'd pretty sure this is her, But until

9:00

I spooked her husband, I didn't know for sure. Hugo's

9:05

article, prompted by the fire Ron's

9:07

on September two, one

9:10

headline lost in attacks wake

9:13

family fears for city woman missing

9:15

since September by all signs,

9:18

snay Ha Philip is

9:20

one of dozens, hundreds thousands

9:23

of people who go missing every day

9:25

of every year for any number of reasons

9:28

she is different because she went missing in

9:30

Lower Manhattan the night before

9:32

one of the biggest events in American history.

9:35

While the following buildings might not have killed

9:37

her, they essentially erased her. Here's

9:40

what Ron said. I know we live in

9:42

a random universe, but is it really that

9:44

random? Is what happened to her and what

9:46

happened on September eleven unlucky timing

9:49

or is it connected? The police

9:51

keep trying to lump her in with the missing people from

9:53

the World Trade Center. I don't know if it's

9:55

because they don't believe me, or they just

9:57

don't want to deal with anything else. We're

10:00

using valuable time. If she's somewhere,

10:02

we can save her. The

10:05

family has filed two reports with the FBI,

10:07

a missing person's report with detectives

10:09

at the First Precinct and with authorities

10:12

investigating the World Trade Center disaster.

10:14

They've hired a private investigator, checked

10:17

hospitals and shelters, posted flyers

10:19

all over Lower Manhattan, and phoned

10:22

every person in snay Haw Phillips addressed

10:24

book. They've even consulted with a

10:26

psychic who told Lieberman his

10:28

wife is somewhere safe, unharmed,

10:31

but unable to speak initially,

10:34

snay House family does not think she

10:37

was at the World Trade Center on nine eleven.

10:39

Denial maybe, but logic

10:42

too. Here's what Ron told Rachel

10:44

Shier, a reporter with the New York Daily

10:46

News. The only link to the

10:48

World Trade Center is that we live in Battery

10:50

Park City. We never go there.

10:53

She had no business being there. Shire's

10:56

article runs on September headline

10:59

She's law in a sea of missing Battery

11:02

Park City doc vanished the day before

11:04

attack. When you contacted

11:06

me and said that you were interested in a story that

11:08

I wrote, I instantly guessed that it was that

11:10

it was that one, because out

11:13

of all the stories I wrote for the Daily News,

11:15

um that that is honestly the one I remember

11:18

the most. Shire started

11:20

working for the Daily News eleven

11:23

she was in Brooklyn, unable to make it

11:25

into Manhattan. I was a New York

11:27

reporter, and and like our

11:30

our instinct was to go and try and and

11:32

and get close to the place to do our jobs.

11:34

And there was a sense of

11:36

of like excitement, because you

11:39

know, that's what we're sort of trained

11:41

to feel when when a big story

11:43

happens. Um strangely enough,

11:45

I mean, also was this horrific thing that

11:48

was sort of beyond anybody's comprehension.

11:51

And I mean, now we all look back on it,

11:53

you know, we all know what happened,

11:55

but you know, in the moment, of course,

11:57

we we didn't anticipate. It

12:00

was just impossible

12:02

to imagine that that the World Trade Center

12:05

was going to collapse after

12:07

the attacks, one of her editors assigned

12:09

her a story on the family

12:11

believed that if the media,

12:14

you know, covered the story that at

12:17

that point, it was still days after

12:19

she had disappeared, and so I think

12:21

that they had a belief that the

12:24

more coverage there was of

12:26

her story, the more chance they

12:28

had of finding her. Tell me what you

12:30

remember about reporting it, what you remember

12:33

about it? Well, I remember I

12:35

remember talking to her husband, Ron.

12:39

I can't remember now exactly

12:42

what he remember him being very distraught.

12:46

Um, you know, and really again,

12:49

I mean, I think that my story,

12:51

I think was one of the earlier ones that was written

12:53

about her case. It was just days

12:56

after nine eleven, or a week

12:58

or two afterwards. So you

13:00

know, they still had a lot of hope that

13:03

that maybe they would locate her or at least find

13:05

out what had happened to her, and

13:08

Um, I remember him being very

13:10

you know, very distraught and really

13:14

kind of at

13:16

his wits end about what had

13:18

happened to her, And he

13:21

was very focused on

13:23

the idea that somehow what

13:25

had happened to her, if I'm

13:27

remembering this correctly, had had somehow

13:30

connected to nine eleven. He had

13:32

this idea that maybe

13:35

the day before she had been

13:37

at you know, in the wrong place, you

13:40

know, or or in proximity

13:42

to the wrong people, like you sort of theorized

13:45

that maybe there were you

13:47

know, there were terrorists who were lurking around

13:50

the day before nine eleven, you know,

13:52

and she had sort of been in

13:54

the wrong place at the wrong time or something.

13:56

I mean, I don't that was I

13:59

don't think based on any actual evidence

14:02

or or or reality.

14:04

But of course these were early days, like we

14:06

knew much less about

14:08

the whole event of nine

14:11

eleven than we do now. Um

14:13

so, I mean, and also it was just

14:15

a time. I think it was

14:17

a very strange moment in New York,

14:21

especially where you know, the world

14:23

had turned upside down and there

14:25

was this kind of general sense

14:27

that we had entered this this

14:29

kind of apocalyptic reality where anything

14:32

was possible. Snay House

14:34

story also appears on multiple TV

14:36

programs, including Extra and where

14:39

her mom Onto makes an

14:41

emotional plea for help. I

14:44

have the feeling that she is alive and

14:47

that we are not getting enough

14:49

how to go to find her, and

14:52

that's the hardest block. Snay

14:57

House family is skeptical of the ny

14:59

p D. They take matters into

15:01

their own hands and hire a private investigator,

15:05

and when he fails to turn up leads, they

15:07

hire another investigator, a retired

15:10

FBI agent named Ken Gollant, who

15:12

declined to speak with me. All

15:14

the while, they pushed the NYPD hard.

15:17

They don't want SNA preemptively written

15:19

off as quote, just another nine

15:21

eleven victim. They need people

15:24

to understand. They need the cops to

15:26

understand that something could have happened

15:28

to say, before nine eleven she

15:31

disappeared on she

15:33

could still be alive. The

15:59

first big clue arrives via credit

16:01

card records say used

16:03

Ron's Amex to make two purchases at

16:05

Century twenty one on the evening of six

16:08

oh five pm bed linens and lingerie,

16:13

three pairs of shoes. Ron

16:15

calls Century twenty one and they allow

16:17

him to view their security footage and

16:20

for about two weeks. I set and watched this tape for about

16:22

five hours a day, you know, frame by

16:24

frame. It's one of those stop action photos.

16:27

What I actually found my wife on the tape shopping

16:29

alone. There she

16:31

is, in slow motion, browsing

16:34

through coats. The time stamp says

16:36

sixteen fifty seven military

16:38

time for four fifty seven PM.

16:41

That's a problem. There's a discrepancy

16:44

because, according to the nyp DNA

16:47

left her apartment between five fifteen

16:49

and five thirty thirty

16:51

minutes after she was caught on tape in

16:53

century one impossible.

16:56

So something's off, either the

16:58

camera's clock or the end I p d S timeline.

17:01

Anyway, PM, three

17:04

pairs of shoes, then nothing.

17:07

Here is snay Haus cousin au in

17:09

two thousand two Unsolved Mysteries.

17:12

She leaves the store and then she just disappears.

17:15

There is not a trace of her nothing,

17:19

not a credit card transaction, no money

17:21

taken out of her account, no emails,

17:23

no phone calls. Nothing. How

17:25

does that happen? It's it's a

17:27

complete mystery.

17:32

As snay House family frantically searches

17:34

for clues, a critical witness comes

17:36

forward. Her name is Sonya

17:38

Mora. She's a shoe saleswoman

17:40

at Century She claims

17:43

to remember ringing up Snayha and

17:46

something else. She says Snaha

17:48

was with someone another woman

17:51

except what she is that true?

17:55

This is a critical clue. But the mystery

17:57

woman does not show up with sna on Century

17:59

twenty one security footage, and

18:01

Sonya, the saleswoman, well, her

18:04

story either changed multiple times

18:06

or it's been misreported by the NYPD,

18:09

snay House family and the media.

18:12

Because I've seen multiple versions of it

18:14

and they can't all be true. We

18:16

reached out to Sonya, but once we identified

18:19

ourselves as journalists, she stopped responding

18:22

and she changed her voicemail greeting to remove

18:24

her name for now. Then,

18:26

unfortunately, we have to rely

18:28

on second hand accounts of what Sonya claimed

18:30

to have seen on the evening of nine. In

18:33

one version, Sonya said snay House

18:35

with another woman, an Indian woman, who

18:37

she described as a friend. The two

18:39

women allegedly told Sonya that after buying

18:42

shoes, they might go quote to the lingerie

18:44

area, presumably inside Century

18:47

twenty one. In another version,

18:49

according to Sonya, snay might

18:51

have been with another woman. Maybe

18:55

these are obviously very

18:57

different accounts. In one

19:00

is clearly with another woman. She speaks

19:02

to Sonya directly and says she and

19:05

the mystery woman might go to the lingerie

19:07

area in the other Sonya

19:09

isn't even sure if the two women are together. And

19:12

then there's this. Remember earlier

19:14

when I gave you the website snay How's older brother

19:17

Ashwyn created imagical lab dot

19:19

com slash snay Haa. Well,

19:21

via an archive version of that site,

19:24

I found something that, to my knowledge, has

19:26

never been reported in any account of snay

19:28

house disappearance. According to

19:30

the site, quote, Ron spoke

19:32

to the saleswoman who assisted snay Haa at

19:35

century one. She said Snayha

19:37

was in good spirits and with another Indian

19:40

maybe woman around thirty

19:42

five to a hundred and twenty pounds

19:44

with short black hair, and that

19:46

they were headed to Victoria's Secret and

19:49

Jones of New York. End quote.

19:52

This is the very first concrete clue

19:54

I've ever seen indicating where sna

19:57

may have gone on after century

19:59

twenty one. For some reason, though

20:02

her family never mentioned it publicly, not

20:04

in interviews, and later not in court,

20:07

it exists only on one archive

20:09

page of a site created right after nine

20:11

eleven by say As brother Ashwin

20:14

is it true, which account of

20:16

the last known sighting of sna is accurate?

20:19

What was she alone clearly with

20:21

another woman, maybe with another

20:23

woman going to the lingerie

20:25

area or specifically to

20:28

Victoria's Secret and Jones New York. Unfortunately

20:31

I don't know. Ashwyn says

20:34

older brother did not respond to interview

20:36

requests. So

20:40

what about the version in which Snay and

20:42

the mystery woman said that after century

20:44

one they were going to Victoria's Secret

20:47

and Jones New York, a clothing store. If

20:50

accurate, this is a critical clue,

20:52

the only clue so far about

20:54

where may have gone on after

20:57

century So, even

21:00

though I think this is a long shot, I

21:02

tried to find all Victoria's Secret

21:04

and Jones New York locations in Manhattan

21:06

in two thousand one to see if there

21:08

were any neighborhoods or malls that had both

21:10

stores to see where Snahob might

21:12

have gone. First, I contacted

21:15

Authentic Brands Group, which owns Jones

21:17

New York, and L Brands, which owns

21:19

Victoria's Secret. Authentic Brands

21:22

didn't respond to us at all. L

21:24

Brands told me that they looked into it and quote,

21:27

do not have the information you are requesting

21:29

a list of their Manhattan's stores in two thousand

21:31

one. So we dug into old

21:33

phone books. A quick shout out here

21:36

to the New York Public Library, which searched

21:38

through a two thousand one phone book for US and

21:40

sent us scanned images. We

21:42

found eight Victoria's Secret locations

21:44

in Manhattan, but only one Jones New

21:47

York store. Interestingly enough,

21:49

one of the Victoria's Secret stores was

21:51

in the mall underneath the World Trade Center.

21:54

Do you hear it mentioned in this emergency

21:56

dispatch from nine eleven a

22:01

minute ago? And I was set up

22:03

the building buildings now building

22:05

now, I was treatment

22:08

build all this

22:11

day. I got it on the floor

22:13

of that. It

22:18

makes sense that on Snayhop

22:21

may have gone to this Victoria's Secret

22:23

in the mall under the Trade Center. It

22:25

would have been on the way back to her apartment,

22:28

but she would have had only forty minutes to get

22:30

there and shop. She left Century

22:32

one around seven eighteen pm, and the

22:35

Victoria's Secret at the Trade Center closed

22:37

at eight pm. Also, there

22:39

was no Jones New York store in the Trade

22:41

Center mall. In fact, the only

22:43

Jones New York store in Manhattan in two

22:46

thousand one that we could find was located

22:48

at one nineteen West Street

22:50

in Midtown. The nearest Victoria's

22:53

Secret to that was at four Seventh

22:55

Avenue, a five minute walk. So

22:58

if the account in which Hot and the mystery

23:01

Woman said they were going to Victoria's Secret

23:03

and Jones, New York is true, and that's

23:05

a big if, then maybe they went

23:07

to Midtown. Anyway,

23:10

what about the mystery woman? Did Snayhouse

23:12

stay with her the night of did

23:15

she even exist? Here's snay

23:17

House cousin on you on Unsolved Mysteries.

23:20

We have no idea who this person is and

23:23

that she never existed in Snail's past. We've

23:25

gone through her phone books, We've gone through email.

23:27

There's no like phone

23:30

call even made to this person during that day.

23:33

She doesn't exist anywhere else.

23:36

I mean, it could be very possible Snail run

23:38

into her. It could be an old time friend. But

23:41

if the woman was an old time friend,

23:43

why would she stay in the shadows. She

23:46

never came forward, not to snay House

23:48

family, not to the cops, not

23:50

to the press. As

24:15

Snayhouse family forced forward with an

24:17

independent investigation, the NYPD

24:20

was on the case too. The lead investigator's

24:23

name was Detective Richard Stark. I

24:26

tried really hard to find Stark.

24:28

Unfortunately his name is more common

24:30

than you'd think. Good

24:34

evening, Hey, Richard, this is John Waltzock.

24:36

How are you alright? So?

24:39

How are you good? So? I don't

24:41

know if I have the right person. I'm looking for a

24:43

detective Richard Stark or Starks,

24:45

who investigated, uh, the

24:47

Snayhoff Phillip case and the fall of two thousand

24:50

one. Would that be you? No?

24:53

No, that that that is not me. This

24:57

was Richard A. Starks, who also

25:00

worked for the NYPD. Coincidentally,

25:02

on nine eleven, Richard A. Starks

25:04

saw United flight hit

25:07

the South Tower and later he worked

25:09

at ground zero looking for bodies. But

25:12

wrong guy. Then

25:15

there's Richard Stark, an eight year old

25:17

nine eleven survivor who escaped from the

25:19

Marriott World Trade Center, the hotel

25:22

between the twin Towers. Nope,

25:25

Plus a Richard Stark in Arizona who

25:27

runs the NYPD the New York

25:30

Pizza Department. But

25:32

as hard as I tried, I could not find

25:35

the Richard Stark, the one who investigated

25:38

this case. He's never spoken

25:40

publicly about it. He's never given

25:42

an interview until

25:44

now. Um and a Richard Stark,

25:46

Um, I live

25:49

in Manhattan, Oh, the police office

25:51

from five

25:55

next time on missing on nine eleven? Were

25:57

you able visually to make an identification

26:00

of that woman as her? How much

26:03

how certain were you? How much doubt did you? Not?

26:06

A facial? No? No, not a positive idea?

26:12

This week A little vignette. It

26:15

doesn't fit neatly into the narrative, but

26:17

I want to include it anyway. Shortly

26:19

after nine eleven, Patrick Tracy,

26:22

an Irish doctor and world renowned aesthetic

26:24

medicine specialist, visited New York.

26:27

While wandering the streets, he saw

26:29

one of the ubiquitous missing Snayhuff flyers.

26:32

He took it with him back to Ireland, a

26:34

nine eleven memento, a piece of history.

26:37

Later, he framed it alongside an article

26:40

he wrote for the Irish Medical Times and

26:42

hung it in a library in his Dublin clinic.

26:45

Well around June two thousand and six. Guests

26:47

who visited the clinic and saw the poster

26:50

Michael Jackson. Tracy

26:53

writes in his book Behind the Mask about

26:55

Jackson quote, his attention

26:57

was drawn to a picture high on the for

27:00

part of my wall, which he studied intensely.

27:03

It was an image of a young doctor sna

27:06

and Philip, who had gone missing during

27:08

the World Trade Center terrorist attack. I

27:11

watched as Michael stood up, took

27:13

the picture from the wall and studied it.

27:16

His facial expression totally changed

27:19

and his eyes grew sad as he focused

27:21

on the picture of the missing intern set

27:23

against the twisted wreckage of the buildings.

27:26

That the singer was a deeply empathetic person

27:29

was now beyond doubt in my mind. That's

27:32

so very sad, he said in a

27:34

mournful voice. Recently

27:37

I spoke to Dr Tracy via Skype. Jackson

27:40

was already upset at Tracy's clinic.

27:42

He had just shown him his videlago

27:44

and burned scars. Then he saw

27:47

the flyer of snay Ha. So do you think

27:49

that this poster when he saw, in addition

27:51

to discussing vid al Ago, you think that's kind

27:53

of what triggered that moment for him.

27:56

I think he wanted to

27:58

cry, probably anyway, and

28:00

he had left the room and just GiB a sort

28:02

of a focus. But he didn't do anything more

28:05

than we presides and talked, you know, sort

28:07

of in an emotional sense. So

28:10

there you have it. Snay House family

28:12

and friends were so successful in spreading

28:14

the missing flyer that years later

28:17

even Michael Jackson saw it in

28:19

Ireland homework

28:22

this week. One? Did you

28:25

or do you work for Authentic Brands

28:27

Group which owns Jones New York or

28:29

L Brands, which owns Victoria's Secret. Do

28:32

you have a list of their two thousand one Manhattan

28:34

store locations? Do you know

28:37

if either company saved security footage

28:39

from or nine eleven? Did

28:42

you work for Victoria's Secret or Jones New

28:44

York in Manhattan in two thousand one?

28:47

Two? I don't know the name of the first

28:49

private investigator that Snayhouse family

28:52

hired. Do you Three?

28:55

Do you have a copy of the report prepared

28:57

by the second private investigator? Can go on?

29:00

If so? Contact us if

29:02

you want, we will protect your identity. You

29:05

can reach us by phone at one eight three

29:07

three New Tips that's one

29:09

eight three three six three nine,

29:12

eight four seven seven again

29:14

one eight three three six

29:17

three nine eight four seven

29:19

seven, or you can reach us via

29:21

email at tips at iHeart media

29:24

dot com. That's tips t I

29:26

p s at I heeart Media dot

29:28

com. Ben Bowen is our executive

29:31

producer. Paul Decan is our supervising

29:33

producer. Chris Brown is our assistant

29:35

producer, Seth Nicholas Johnson is

29:37

our producer. Sam T. Garden is

29:39

our research assistant, and I'm Your host

29:41

and executive producer John Wallzach. Cover

29:44

art by Pam Peacock, Newsday

29:46

article voiced by Paul Deckan Ron

29:49

Lieberman voiced by Seth Nicholas Johnson.

29:51

Special thanks to Tamika Campbell at I Heart

29:54

and to Christophe Zappery in New Orleans. Also

29:56

thank you to Hugo Kogia, Rachel Shyer,

29:59

Sammy Fli, Siano, Richard A. Starks,

30:02

Dr Patrick Tracy, Detective Richard

30:04

Stark, the New York Public Library, and

30:06

asp Rock. Original theme music

30:08

by ASoP Rock. Check out a soops website

30:11

at ASoP rock dot com. Archival

30:13

audio from Unsolved Mysteries provided by Cosgrove

30:16

Mirror Productions. Audio from twenty

30:18

provided by ABC News. You can find

30:21

me on Twitter at at John wallzac j

30:23

O n W A L c

30:26

z A K. If you like this

30:28

show, check out our first season, Missing

30:31

in Alaska, about the nineteen seventy

30:33

two disappearance of two congressmen. Missing

30:36

on nine eleven is a co production of iHeart

30:38

media and Greenfork media