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NAHAM Connections Podcast
NAHAM Connections PodcastEpisodes
NAHAM Connections Podcast
NAHAM Connections Podcast
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Episodes of NAHAM Connections Podcast
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In this episode, NAHAM Publications Committee Chair Nicole Fountain, CRCE-I, CHAM, sits down with Susan Milligan, CHAM, CRCR, Gisela Dossey, CRCR, and Erin Hancock, as they discuss challenges and strategies for fostering inclusivity. They candi
In this special end-of-year episode, NAHAM President, Stephanie Benintendi, MBA, CHAM, hosts two distinguished guests, Maxine Wilson, CHAM, CHAA, and Nancy Farrington, FHAM, CHAM, as they share insights on their journeys through the first gener
The ambulatory care setting in Patient Access presents its own unique sets of challenges, demanding adaptability and a deep understanding of the intricacies involved in outpatient care. In this episode, NAHAM Publications Committee Chair Nico
ABOUT THE EPISODEIn the world of Patient Access, discovering an identity beyond one's professional role is crucial for overall well-being and fulfillment. Engaging in personal passions and hobbies not only helps counterbalance work-related st
ABOUT THE EPISODENAHAM has long recognized the importance of investing in the education and training of staff members involved in Patient Access so healthcare organizations can improve financial outcomes and enhance the patient experience.
ABOUT THE EPISODEPlease note that this episode makes mention of a racially motivated mass shooting. If you would like to avoid this content, skip 25:01–26:01.Over the past few years, NAHAM has brought diversity, equity and inclusion — DEI —
ABOUT THE EPISODEIn recent years, Patient Access professionals have prioritized enhancing the virtual patient experience, leading to the evolution of technology and new emerging trends that have helped guide healthcare organizations. In this e
ABOUT THE EPISODEAs the year comes to a close, NAHAM President Stephanie Benintendi, MBA, CHAM, visits the podcast for the annual year in review episode. She reflects on all of NAHAM’s progress and accomplishments in 2022 and gives insight on
ABOUT THE EPISODEIn 2021, NAHAM began an initiative to elevate the voices of its members and promote actionable solutions to everyday issues surrounding prior authorization. As a result, the NAHAM Prior Authorization Task Force was formed. Sin
ABOUT THE EPISODEDuring the NAHAM 20222 Annual Conference, Patient Access professionals from across the country gathered to expand on their education, collaborate, form connections and embrace the future of Patient Access. In this episode, Dal
ABOUT THE EPISODEOver the past few years, Patient Access has faced many staffing challenges and shortages as an impact of the COVID-19 pandemic. Still, Patient Access is a resilient and powerful profession, and everyone from associates to dire
ABOUT THE EPISODEIn honor of Celebrate Diversity Month, this episode features NAHAM Diversity, Equity and Inclusion (DEI) Task Force members Scott Wood, CHAM; Cathy Pallozzi, CHAM, CCS; and Kiowa Grove, CHAA, CRCR. They discuss the importance
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, Susan Milligan, CHAM, CRCR, and Tom Tull, FACHE, CPXP, walk through real-life examples of patient commen
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM welcomes back to the podcast NAHAM President Michelle Fox, DBA, MHA, FHAM, CHAM. Fox returns to th
11 – Prior AuthorizationsABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM sits down with Dr. Rishi Garg, neurologist, assistant professor, medica
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM sits down with two Patient Access leaders, NAHAM Publications Committee Chair Philip Quick, MPS, C
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM sits down with three members of the NAHAM Diversity, Equity and Inclusion (DEI) Task Force: Vaness
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM sits down with Pam Carlisle, FHAM, CHAM, MHA, director, revenue cycle management, for Genesis Heal
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM sits down with Liz Nix, MBA, director of service quality and development for Patient Access servic
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM Policy Development and Government Relations Committee Chair Terese Davis, MBA, CHAM, and NAHAM Str
ABOUT THE EPISODEThank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM President Michelle Fox, DBA, MHA, FHAM, CHAM, director of revenue operations/Patient Access at Hea
ABOUT THE EPISODEThank you for joining us for the fourth episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, Michael Sciarabba, CHAM, director of Patient Access services at UChicago Medicine, takes a deep dive
ABOUT THE EPISODEThank you for joining us for the third episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, Elizabeth Reason, MSA, CHAM, CBCS, director of patient financial services at Lake Huron Medical Center
ABOUT THE EPISODEThank you for joining us for the second episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, Michael Borge, senior director of ambulatory Patient Access; Janelle Stout, senior manager of ambulat
ABOUT THE EPISODEThank you for joining us for the first episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM publications managing editor Kelly Rehan connects with Susan Milligan, CHAM, CRCR, DDI and R Fac
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