In part two of his interview, Disney customer service and global competitiveness expert, Doug Lipp, discusses what it takes to create world-class employees who are famous for their friendliness, knowledge, passion, and superior customer service

Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 1

Apr 30th, 2013 13m 29s

In part one of his interview, former head of the training team at Disney’s corporate headquarter, Doug Lipp, takes us on an entertaining and insightful journey behind the scenes to discover both the secret of Disney’s success and how it and oth

Pat Williams' Newsmakers: Navy SEAL Mark Donald is Battle Ready - Part 2

Apr 2nd, 2013 4m 39s

In part 2 of their conversation, Pat Williams and former Navy SEAL medic, Mark Donald, discuss Mark's career as one of the highest decorated combat veterans of the Afghan and Iraqi wars as well as Mark's dichotomy of taking oaths to both save l

Pat Williams' Newsmakers: Navy SEAL Mark Donald is Battle Ready - Part 1

Apr 2nd, 2013 15m 59s

Pat Williams talks with former Navy SEAL medic Mark Donald about his life as one of the highest decorated combat veterans of the Afghan and Iraqi wars and the most decorated medical officer for service on the battlefield since the Second World

Pat Williams' Newsmakers: Jeffrey Hayzlett Runs the Gauntlet Part 2

Mar 4th, 2013 4m 40s

In part two with business cowboy, Jeffrey Hayzlett, Pat Williams discusses Hayzlett's new book, Running the Gauntlet and the essential business lessons he learned to lead, drive change and grow profits.

Pat Williams' Newsmakers: Jeffrey Hayzlett Runs the Gauntlet Part 1

Mar 4th, 2013 15m 59s

In part one with his interview with Pat Williams, international leader in marketing, business and public relations, and former Chief Marketing Officer (CMO) and Vice President of the Eastman Kodak Company, Jeffrey Hayzlett, discusses his new bo

Pat Williams' Newsmakers: Argo Part 2

Feb 28th, 2013 4m 40s

In part 2 of his interview with Pat Williams, famed CIA operative Tony Mendez discusses the Iran Hostage crisis and his role in rescuing the hostages as well as his book, ARGO, and the Oscar-winning best movie by the same name. NOTE: This inter

Pat Williams' Newsmakers: Argo Part 1

Feb 28th, 2013 16m

In part 1 of his interview with Pat Williams, famed CIA operative, Tony Mendez, discusses the Iran Hostage crisis and his role in rescuing the hostages as well as his book, ARGO, and the Oscar-winning best movie by the same name. NOTE: This int

Pat Williams' Newsmakers: The Success Equation Part 2

Feb 25th, 2013 5m 49s

In part two of my interview with author and investment strategist Michael Mauboussin, Michael untangles the intricate strands of skill and luck, defines them, and provides useful frameworks for analyzing their relative contributions. He offers

Pat Williams' Newsmakers: The Success Equation Part 1

Feb 25th, 2013 13m 29s

What role, exactly, do skill and luck play in our successes and failures? Some games, like roulette and the lottery, are pure luck. Others, like chess, exist at the other end of the spectrum, relying almost wholly on players’ skill. Author Mich

Pat Williams' Newsmakers: Aretha Franklin and Whitney Houston

Feb 8th, 2013 5m 49s

In part 2 of his interview with Pat Williams, "the prince of pop bios" Mark Bego continues his discussion of the life and career of Aretha Franklin. He also touches on his much anticipated bio of Whitney Houston.

Pat Williams' Newsmakers: Aretha Franklin and Whitney Houston

Feb 8th, 2013 13m 29s

In part 1 of his interview with Pat Williams, "the prince of pop bios" Mark Bego discusses the life and career of Aretha Franklin. He also touches on his much anticipated bio of Whitney Houston.

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