In this episode of ppm | tv, Debbie Palmer shares her perspective of delivering perfect service.  The key points focus on being believable in selling your services, the importance of establishing clear expectations for landlords and tenants, being in control of your week and establish strategies on how best to retain business.

THANK YOU…
We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links, ideas or tips that are relevant to this topic that can assist other property management team members.

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If you would like to hear more ideas and tips on how to be more productive and profitable, work smarter not harder and engage in the top 10% activities that 90% of property management businesses are failing to do, then subscribe to Debbie’s annual coaching program or visit www.ppmgroup.com.au to find out how you can take your business to the next level with procedural systems, workflows, training, coaching, consulting and much more.