Ryan Suydam invites your questions.
Design firms understand that success depends on strong client relationships. A 2019 study commissioned by SMPS shows that 54 percent of A/E/C leaders believe they will be competing primarily on the basis of Client Experience (CX) by 2022. And yet, only 18 percent of firms have started exploring a CX initiative in their firm.
The smartest firms are using CX to empower their strategic plans. Not sure how? Have other questions? Spend a half hour with Client Savvy’s Ryan Suydam, Chief Experience Officer and start to get some straightforward answer to your toughest CX questions.
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