It’s Not Celebrity Chefs That Make The Restaurant Industry What It Is, Unsung Hospitality Heroes Do, Acknowledge Them

RIF009: James Beard Nominee Wants To Share  Spotlight, Hispanic Food Vendor Bullied Over $7 Hot Dog, What Does Restaurant Tech “Integration” Actually Mean

Welcome into the Restaurant Idea Factory, your source for all the latest and greatest restaurant industry news, trends, and topics.

This week, we discuss

12:50 - Restaurants across the US are experimenting with subscription programs, allowing customers to pay a fixed fee for a certain number of meals, as a new way to incentivize customer loyalty and increase revenue READ HERE

19:19- How restaurants can better connect with the guests online and in person

30:30 - How a San Diego food vendor was bullied by a group of foul-mouthed women who made racist remarks, touched his food without permission, and refused to pay the $7 price for his hot dogs SEE HERE

38:54 - How a well thought out review response strategy can help in the long term for your brand.

47:34 - The meaning of restaurant tech integration and its benefits for improving operational efficiency and enhancing customer experience

57:32 - Why James Beard Award Semifinalist, Chef Junior Borges, believes in sharing the spotlight with his team and community as a way to create a more inclusive and sustainable restaurant industry READ HERE

Thank you to our segment partners Jordan at 7Shifts, Zack at Ovation, and Avi at Marqii

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