This episode originally aired on the Retail Revolution podcast on 11/3/2020. You can find this episode and other episodes at https://www.retailrevolutionpodcast.com/

This year has been one of the most challenging years ever for a lot of retailers, and at my company OneShop we firmly believe that building amazing relationships with your customers will drive business in tough times and in good times into 2021. Outside of the role our software plays, we think it something every retailer should be thinking about transitioning from "how do I sell more clothes?" to "how do I give my clients an incredible experience?"

On this guest appearance I had on Retail Revolution hosted by Christopher Lacey, this is exactly what we discuss and much, much more.