Ian Koniak is a Strategic Account Director at Salesforce, a customer success platform that helps companies connect with customers, partners, and employees in entirely new ways through social and mobile technologies, including their flagship sales, service, and CRM applications. Ian is a sales leader, content creator, and coach with eighteen years of experience in B2B technology sales. Throughout his time with Ricoh and, more recently, Salesforce, Ian has acted as an individual contributor, sales manager, and Director of Sales, with over one hundred million in career sales and numerous finishes at #1 nationally.