In this week’s episode of the SIMPLE brand podcast, I talk with Leslie O’Flahavan.
Leslie’s the owner and founder of E-WRITE where she helps Fortune 500 companies, government agencies, and non-profit organizations learn how to write better for both their customers and their internal audiences.
Leslie and I discuss how you can use plain language to simplify your customer experience while setting up your frontline employees for success.
Here’s what we discuss:
RESOURCES FROM THIS EPISODE:
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