Ever wondered how being a member of an industry association could help your business? CCIQ is a 150 year old group whose mission is to advocate for, and support small business owners. Given they’re also a small business themselves there’s some interesting lessons to be learnt from the way their business model has evolved over the last five years.

Stephen Tait is the CEO of CCIQ and hails from a strong commercial background, with over 20 years operational and executive experience in business strategy, leadership, sales management, marketing, change management and full profit and loss responsibility across international, national and local media organisations Stephen has also owned and operated his own businesses in conjunction with his wife, mentored and invested in SME’s across a range of industries and comes from a family of small business owners.

00:00 The Chamber of Commerce and Industry in Queensland; what does it do?
04:40 New challenges facing businesses: The role the Chamber of Commerce.
08:52 Simplifying the process of starting a business.
09:50 A helpline for ongoing business advice through CCIQ.
11:46 The complexity of hiring and managing staff legally.
14:33 How CCIQ helps small business owners take their trade online: Ninepence.
17:53 A trusted source, becoming a hub of resources.
20:52 Subscription vs. membership.
23:51 Working with local Chambers of Commerce.
29:01 Insight into business community needs.

Resources mentioned  

Chamber of Commerce and Industry in Queensland

Stephen Tait on LinkedIn

Register your business through CCIQ

Employer Helpline at CCIQ

Ninepence

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