Episode 036 of the Support Breakfast podcast, with Lisa Hunt (Geckoboard), Dave Chapman (Buffer), Sarah Ley-Hamilton (Timely), Sarah Chambers (Supported Content) and Conor Pendergrast (Expensify). This week featuring guest star Mat Patterson from Helpscout.

This week we’re talking about support as a career and resources for teaching support skills. How do we become great at customer support and where can we go to learn from the experiences (and mistakes!) of others. There's also an existential crisis or two about our own levels of skill.