A heartfelt reunion with Julie Kennedy Oehlert, a DMP RN and Chief Experience and Brand Officer at ECU Health, sparks an illuminating discussion on love and leadership in healthcare.  Having once shared the corridors of Studer Group, our professional paths converge again as we delve into Julie's profound impact on the healthcare sector.  Her keynote speech at MPHI's Las Vegas summit, “What’s Love Got to Do With It,” forms the fulcrum of our conversation, underscoring the significance of producing impacting experiences amidst challenging times.

Our conversation meanders through the complex labyrinths of healthcare, highlighting the influential role of relationships.  We challenge the dominance of data and measurements, advocating for a balanced approach that also considers relationships and power dynamics.  Julie's insightful commentary revisits the cultural transformation theory, reminding us to be mindful of the relationships we nurture as they shape our culture.

As we traverse the terrain of leadership strategies, Julie exposes the pitfalls of traditional power structures in healthcare organizations.  She advocates for empathetic leadership styles and the necessity of comprehending the intricate power dynamics within organizations.  We also explore the concept of organizational listening as a tool to achieve this understanding.  The culmination of our discussion emphasizes the importance of self-love and nurturing patient-provider connections in complex healthcare organizations, leaving you with two motivating quotes to fuel your optimism for the future of healthcare.

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast