Thank you for listening to The Champion Forum Podcast with Jeff Hancher! If you work with clients, you know that closing the sale is only the first step in establishing a strong relationship. If you want to create loyal customers, increase your profitability, and leverage your relationship to create scalable customer service solutions, you need a strategic account management process! In today’s episode, we’ll talk about seven steps you can take to select and nurture your strategic accounts so that you have a mutually beneficial relationship.