Ian Kinnery sits down with fellow coach Anth Quinn to discuss the art of managing difficult people.

Both offer their decades of expertise in running and mentoring business leaders, as they discuss the pivotal role coaching can play in helping managers do their jobs.

In this thought provoking debate, the pair also discuss tips and tricks for helping to nurture and develop staff - and why every business is a reflection of those at the top.

This video is part of Ian’s new series, The Changing World of Work’, and follows his successful ‘Meet the Entrepreneur’ campaign.