Episode Transcript
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0:00
Fox Creative. This
0:03
is advertiser content from the all-new Alfa
0:05
Romeo Tonale. We
0:08
often look at the pleasure seekers, the life-livers,
0:10
as frivolous. We ask
0:12
ourselves, can't they wait? Isn't
0:15
that a bit extravagant? But
0:17
allowing ourselves joy, thoughtfully
0:19
of course, has merit that's been supported
0:21
for thousands of years. Our
0:24
producer called Emily Austin, author
0:26
of Living for Pleasure, An Epicurean
0:29
Guide to Life. Hey, Alfa. To learn
0:31
more.
0:31
Who do you want to call? Emily
0:34
Austin. The Epicureans
0:36
were a school of philosophy. They flourished
0:38
in 307 BCE. Their
0:40
main philosophical commitment was
0:43
that they were hedonists. It wasn't sex,
0:45
drugs, and rock and roll hedonism, but
0:47
it was a hedonism that put the various
0:49
joys of life at the center of philosophy.
0:52
They thought we have these amazing
0:54
abilities to plan our lives, and we
0:56
mess it up a lot. Because among
0:58
other things, we don't seek pleasure. We tell ourselves
1:01
that we should delay pleasure.
1:02
So if you think something like going
1:05
out for a drive on a sunny
1:07
day with your friends, that's really,
1:09
really pleasant, and it's the sort of thing you'll remember.
1:12
Then also you can kind of draw
1:14
on that memory over time to revisit
1:17
that joy. So you can actually re-experience
1:20
it by reflecting on it. But for
1:22
the Epicureans, they thought the joy itself
1:24
was enough. You just say, this is
1:26
so good. This is what I need. This is good for me. If
1:30
what you need is more pleasure, luxury,
1:32
and exhilaration in your life, check
1:35
out the all-new Alfa Romeo Tonale,
1:37
the ultimate joyride, at alfaromeousa.com.
1:48
Transcribed
1:51
by https://otter.ai
1:54
to
2:00
talk to people that we love and admire or
2:02
some that we just find interesting. We'll
2:04
explore how they found their path and what
2:07
maybe have gotten in their way and how they
2:09
brought others along now that they've arrived.
2:16
Tracy Margolis is the Chief Merchandising
2:19
Officer at Saks Fifth Avenue. Tracy
2:21
has continued to create innovative conversations
2:24
and connections in fashion, changing the
2:26
way we think about brands and shop them too.
2:29
We
2:29
got a chance to talk to her about her career, her
2:31
start in the industry, and what it's like balancing
2:33
motherhood. Tracy, thank you so much for
2:35
joining us. Hi, thank you so
2:38
much for having me here today. So
2:40
I open every show by asking
2:42
our guests what shoes
2:43
they have on. We have to get our
2:45
fashion fix and obviously the show was called In
2:47
Her Shoes. So tell me either about the shoes
2:49
that you have on now, or if you're
2:51
barefoot, which a lot of times people are doing these
2:53
working from home. Tell me about your favorite,
2:56
Barefused. Okay, great. Today I'm
2:58
wearing a pair of Manolo Blahnix. They
3:01
are yellow, they're yellow suede,
3:03
and they're a mule. And I'm really excited
3:05
to wear them. I actually picked my shoes out first
3:07
before I picked out my outfit because I wanted to wear the
3:09
shoes before I decided what I wanted to wear
3:11
today.
3:12
Yellow Manolo sounds amazing. So
3:15
what would you say that it's like to be in
3:17
your shoes at this moment
3:19
as well?
3:20
I've read so much about you
3:22
and obviously we've crossed paths in the
3:24
industry. And I know that you've
3:26
done a lot in reshaping the culture around
3:29
shopping. I read
3:31
your cover tour piece about being a single
3:33
mom during the pandemic. And so I'm just curious
3:35
of like, what is it like walking in the shoes of
3:37
your life currently?
3:39
Great. Well, that's so I don't even know where to start,
3:41
but there's so much to say. So
3:43
I have to say that I love what I
3:45
do. And I'm really passionate about being in this
3:48
business and being in this industry. And
3:50
two of the most important things that I've encountered
3:53
is amazing products and
3:55
amazing people. So I feel very
3:58
blessed that I've been around so much.
3:59
and really so many amazing
4:02
people. So I really love
4:04
what I do every day and then on a personal
4:06
note, I'm a single mom by choice
4:09
and it's the constant juggle
4:11
of being a mom, being in it, balancing
4:15
work-life balance, figuring out how I'm
4:17
the best at what I do and
4:19
how I focus at home and how I focus
4:22
during the work day. And what would you say,
4:24
you know, explaining to our listeners
4:27
in detail, because I think, you know, obviously you
4:29
work at Saks Fifth Avenue as a chief merchandising
4:32
officer, but what does that exactly entail
4:35
day-to-day? What does that look like in
4:37
your role that people don't realize?
4:41
So the key aspect to what I do is
4:43
really set the strategy and the vision for the merchandise
4:45
strategy, make sure that we're
4:48
capturing what our clients are looking
4:50
for, being forward with what
4:52
trends are happening and really
4:54
making sure that
4:56
people feel relevant and shopping at Saks.
4:58
And what do you think makes, I mean, obviously there's a million
5:01
places to shop today. So what are you
5:03
thinking about when you are, you
5:05
know, hiring buyers or just, you
5:07
know, filling the store with different brands? What are
5:09
you thinking about in making Saks something that is
5:12
very different and feels more personal to people?
5:15
Sure. I feel like it's really all about
5:17
the curation, the edit.
5:19
How are people shopping today differently
5:21
than they're shopping before? I think
5:23
with social media, people want a media
5:26
gratification because they're always seeing things
5:28
online. So you're always moving fast to make
5:30
sure you're representing not just like
5:32
what the trends are, but street style, making
5:35
sure that we're broad in our investment and
5:37
that we're really catering to all different
5:39
customers. And what I look for
5:41
when I'm looking at buyers is really
5:43
just being a passionate, you know, passionate for the
5:45
business because once you're passionate about something, you're
5:47
successful and you feel
5:49
it. And I think that that really helps
5:52
when you're passionate and you put that into your work.
5:54
I guess walk me through also just
5:57
day to day, like what, what is the flow
5:59
of your day? Do you?
5:59
of a lot of meetings, you have to meet with designers,
6:02
like what is
6:03
the actual schedule of your day, you
6:05
would say? Sure, I think what's exciting
6:07
thing about this job as a merchant overall
6:09
is that different timeframes bring
6:11
different parts of the business. As
6:14
you move up in your career, you become
6:17
a little bit further away from the product than
6:19
you do if you're a buyer or a divisional,
6:21
but I love being around product, it's my most
6:24
favorite thing to do. I love being in a showroom and
6:26
I love meeting with designers and talking about their
6:28
collections and hearing it from them themselves,
6:31
but the day and the week can bring all different
6:33
things. So there's a handful
6:35
of business meetings where you're meeting with your vendor
6:38
partners to talk about the business and
6:40
what we're gonna do. There is a handful of market
6:42
appointments where you're seeing the current collection.
6:44
There's internal meetings where you're meeting with the
6:47
teams and you're strategizing. So
6:50
it really can vary on what parts
6:52
of the time of the year there is. Also,
6:55
one of the things that I'm most excited for is
6:57
September Fashion Week. And we get
6:59
to go to the fashion shows and be inspired
7:01
by all the amazing talent that's out there.
7:04
Do you feel like meeting with the designers is the coolest
7:07
part of your job? Or what do you feel like is the coolest
7:09
thing to actually see come to
7:11
life versus what do you think is the most
7:12
challenging thing?
7:14
So there's so much that is the most interesting
7:16
part of my job. This job brings different
7:19
sides of your brain. It's the creative aspect
7:21
and the financial aspect. So
7:23
I love when those two pieces meet. When
7:25
I'm meeting with the designers and hearing them
7:27
speak about their collections, I
7:29
find it so inspiring to hear
7:32
about how they came up with the concepts,
7:35
what they were thinking, what they love, like what are
7:37
their favorite pieces. It feels so fulfilling
7:39
to see them be successful. I also
7:41
love being in market and going
7:44
through a showroom and seeing the product and the touch
7:46
and feel. And really, being
7:48
behind luxury products, sometimes I get a joy.
7:50
Just honestly, when I look at a jacket and
7:52
I look at the lining of the jacket, or look at the back
7:55
seam, and just understanding how beautiful
7:57
the product is. Also, some
7:59
of the the other things that I find inspiring is, you
8:02
know, being in Fashion Week and sometimes I'm looking
8:04
at, you know, the locations and
8:06
how beautiful they are and how I'm inspired
8:08
by the architect. So there's
8:11
a lot out there that inspires me on a daily
8:13
basis, but I do find it so
8:15
rewarding to see someone put their heart and soul
8:17
into something and then six months later turn
8:19
it around, see it in the store and say, Oh, that's what they were
8:22
talking about and to watch a business
8:24
grow and really get to know the people behind
8:26
it.
8:27
I love that. We always
8:29
like to also just go back to the beginning on this
8:31
show. So where did you get your start in the industry
8:34
and what made you specifically want to work
8:36
in the industry in this kind of capacity? So
8:39
my great aunt Florence owns
8:42
a dress store in Brooklyn a long
8:44
time ago. It's called Phillies. And
8:46
my grandmother actually ran
8:48
the accessory counter in that
8:51
shop and I'd go to the Javits Center with her
8:53
and I'd help her organize the shop and straighten
8:55
it out. And I really loved being
8:57
a part of that. But when I went
8:59
to university, I studied psychology
9:01
and I thought I wanted to be
9:03
a therapist, but I decided that
9:05
it would be very difficult for me to take all that work
9:08
home because I'm a very emotional person and
9:10
I get attached to
9:13
my friends, my family. So I
9:15
decided from that day on, I was going
9:17
to take an internship at Bloomingdale's.
9:19
It was actually in the white flint mall at the time. And
9:22
during that internship, I learned about buying,
9:24
I learned about visual merchandising and I decided
9:26
from that day on I wanted to be a
9:28
buyer. I kind of knew what it was,
9:30
but it just felt right because I knew that it was part
9:33
creative, part financial. What
9:35
was it like for you to grow in your
9:37
career though? I mean, obviously you've had to
9:40
endure a lot of ups,
9:42
a lot of downs in it. And whether
9:44
that be, you know, shopping habits of people changing
9:47
or pandemic or, you know, finances
9:49
of companies or different things. So
9:51
what would you say it's been like for you to grow in your
9:53
career and grow in each role? And if
9:55
you ever experience any kind of
9:57
imposter
9:58
syndrome or, you know,
9:59
any challenges that you face
10:02
in transitioning into leadership roles?
10:05
Yeah, I mean, I would say you keep
10:07
on going and you keep on learning. And
10:10
I've come across, I mean, I've been doing this for
10:13
over 25 years. And I would
10:15
say, thankfully, I continue to learn. I
10:17
think as you get more mature
10:19
in your journey, like
10:22
you take things differently. I think the first time,
10:24
you know, business softens, I was,
10:27
you know, you take it personally, but now you learn how to deal
10:29
with the macro environment. I think, you
10:31
know, one of the most challenging things is, I remember
10:33
this, the first time I became a divisional merchandise
10:36
manager where I had a much larger
10:38
team. And just learning to be a
10:40
leader and a visionary, I think
10:42
is a big step in your career. And
10:44
that was a learning experience for me. So
10:47
I would say that was probably the biggest shift becoming
10:49
from a buyer to a manager of a
10:53
larger team. But I think
10:55
as you grow and you learn in your careers, there's ways
10:57
to deal with things. And you want
10:59
to make sure that you're inspiring the team, you're
11:01
setting the vision, you're setting the strategy, you're
11:03
making people feel comfortable as things
11:06
evolve and change in the industry. But
11:08
also change is good. And I think in
11:10
an industry like this, you have to always be open
11:12
to change.
11:22
Fox Creative. This
11:25
is advertiser content from the all new Alpha
11:28
Romeo Tonale.
11:29
We often look at the pleasure seekers, the
11:31
life livers as frivolous. We
11:34
ask ourselves, can't they wait? Isn't
11:37
that a bit extravagant? But
11:39
allowing ourselves joy, thoughtfully,
11:41
of course, has merit that's been supported
11:43
for thousands of years. Our
11:46
producer called Emily Austin, author
11:48
of Living for Pleasure, an Epicurean
11:51
Guide to Life. Hey, Alpha. To learn
11:53
more. What
11:53
did you like to call Emily
11:56
Austin? The Epicureans
11:58
were a school of philosophy. They flew.
11:59
flourished in 307 BCE. Their
12:03
main philosophical commitment was
12:05
that they were hedonists. It wasn't sex,
12:07
drugs, and rock and roll hedonism. But
12:09
it was a hedonism that put the various
12:11
joys of life at the center of philosophy.
12:14
They thought we have these amazing
12:16
abilities to plan our lives, and we
12:18
mess it up a lot. Because among
12:20
other things, we don't seek pleasure. We tell ourselves
12:23
that we should delay pleasure. So
12:25
if you think something like going out for
12:27
a drive on a sunny day with your
12:29
friends, that's really, really
12:32
pleasant. And it's the sort of thing you'll remember. Then
12:34
also, you can kind of draw on
12:37
that memory over time to revisit
12:39
that joy. So you can actually re-experience
12:42
it by reflecting on it. But for
12:44
the Epicureans, they thought the joy itself
12:46
was enough. You just say, this
12:48
is so good. This is what I need. This
12:51
is good for me. If what you
12:53
need is more pleasure, luxury, and exhilaration
12:56
in your life, check out the all-new
12:58
Alfa Romeo Tonale, the
12:59
ultimate joy ride, at alfaromeousa.com.
13:16
I know
13:18
because I've had to transition into different
13:20
leadership roles, I think over the past
13:22
couple of years, my leadership style has changed.
13:25
And when I think about my legacy and
13:27
how I want to be a manager, how I want to
13:29
be part of a team and lead a team, I
13:32
think a lot of that has shifted depending on
13:34
where I'm at in my personal life and
13:36
also just the kind of team that
13:39
I'm building and the kind of goals that I'm working towards.
13:41
And so I was curious of what you feel
13:43
like have been some
13:44
experiences that have shaped your
13:46
leadership style. Sure.
13:49
I would definitely say that consistency
13:52
and transparency is really one
13:55
thing that has shaped my leadership styles
13:57
for sure, but I'd also say empathy.
13:59
Empathy and relationship building with people
14:02
that work with me is really critical
14:04
because as people are going through
14:06
things, you never know what else everyone
14:08
else is going through and you really want to be supportive.
14:11
Personally, professionally, I always
14:14
want to be there for my team members. I have an open
14:16
door policy. I think for me,
14:18
it's like the more communication, the better.
14:21
And I prefer informal communication because
14:23
these are people that you work with day in and day out.
14:26
I want them to spend more time focusing on
14:28
themselves or their own roles
14:29
rather than just focusing on
14:32
big, long, formal communication
14:34
to me. But I think just being there for people
14:37
is really important and asking like, how are you
14:39
today? How is everything? How is your
14:41
weekend? But I actually go through that and I mean
14:43
it because it's really important to me that people
14:45
feel that they're invested in. They're
14:47
invested in along their career path. And
14:50
of course, a lot of women have to deal with balancing
14:52
career and family, as you mentioned
14:55
a little bit earlier. And
14:57
you mentioned
14:57
also, and I had touched on a little
15:00
bit in the beginning, how you chose motherhood on your
15:02
own terms as a single mom. When
15:04
was that moment that you decided to pursue
15:07
motherhood? I think something
15:09
it's, as a woman, a lot of people are always
15:11
thinking about their next chapter
15:13
in their lives. And to be honest
15:15
with you, at a certain point, I turned 40
15:18
years old and I didn't have a significant
15:20
other. I had to figure out what
15:22
was my next chapter going to be like.
15:24
And I decided that I was going
15:26
to have this baby on my own. I had a really
15:29
good friend, Abigail, who told me, for you,
15:31
your journey may not be in the
15:33
same order you
15:35
want it, but it will happen.
15:37
And I took that really to heart. You see a lot of
15:40
people getting married, having children,
15:42
and it's all in this specific order. And
15:44
I realized that from that day on, maybe
15:46
my order won't be the same, but this is the right
15:48
order for me. And I think that's great. I
15:51
really think
15:52
whatever makes anyone happy is what makes people
15:54
happy. And you have to do what's best for
15:57
you at that moment, but not think that everything is
15:59
so set and set.
15:59
stone. But I was really
16:02
concerned about that and how I was going to be able to
16:04
manage a profession and have
16:07
a baby on my own.
16:09
What
16:09
would you say some of the best advice
16:11
that you've gotten as you've been growing
16:13
in your career, but also, you know, growing
16:16
as a mother and balancing both? I
16:18
think it's not about the time, but the quality.
16:21
Whether,
16:22
you know, I don't look at my watch when I'm
16:24
at work. I look at like when I'm here, I'm
16:26
giving 100%. When I'm at home,
16:29
you know, being in this business, you
16:31
have a lot of commitments after hours, you have a lot of
16:33
commitments, you know, with travel. And
16:35
I find that as long as when I'm home, I'm giving 100%.
16:39
It's not about the time commitment, but the quality,
16:41
the quality of the time that you spend with people,
16:43
the quality of the time that you're focused on
16:46
and really be in it in a moment when you're
16:48
in the moment. There was a line
16:50
in the cover tour piece where you said,
16:52
I've had to toss out my old career
16:54
book and things that I couldn't fathom before
16:56
now are the norm. What are
16:58
some things that you feel like looking back,
17:00
you are less rigid about
17:02
or you're more flexible around
17:04
in your life? Well, I think it's also the
17:07
way that I manage people.
17:10
I'm just definitely about people get to work
17:12
when they get to work, not like physically,
17:14
but they get they do something when they can get
17:16
to it. And that's okay with me. And
17:19
I find that also, like
17:21
prioritizing is really important. Prioritizing
17:24
from a workspace from a personal space,
17:27
prioritizing things. And then also
17:29
one of the things that I find that is so helpful
17:32
is really getting ahead of the calendar and
17:34
making sure that you're able to
17:36
do the things that are important to you, whether that's
17:39
professional or personal.
17:40
Do you ever experience any mom guild
17:42
creeping in? Always, always.
17:45
But I think that's with everyone. I think, you
17:47
know, you always think that you could do better. You could
17:49
be more more present, you could
17:51
be more visible. But I find
17:53
again, like there's certain times a year where I'm
17:56
really able to, you know, put
17:58
in 150. I mean, I try to
17:59
to put 150% all the time, but there's certain
18:02
times a year where I really get my fix in.
18:05
One of the things is over the next few weeks, I'll
18:07
be taking my son on vacation
18:09
and it's just like some really great one-on-one
18:12
time. So, what advice would you
18:14
give women who are wanting
18:15
to embark on a similar journey
18:17
as you? I think what's most important
18:20
is to be open, to
18:22
be open to something that
18:24
you may not have thought this was the typical
18:26
journey, to let love in. It's
18:31
more to love and to know that
18:33
if there's people out there that can do it, you could do
18:35
it and have that confidence and to know that
18:39
you don't want regrets and that if this is something
18:41
that is right for you, that you
18:43
should go by your gut. I
18:46
know you've talked a little bit about you have a lot of support
18:49
and community. What does that community look
18:51
like around you, whether it be at work or at
18:53
home? A lot of my
18:56
coworkers, we've all been working
18:58
together for a long time. I feel like
19:00
we have an amazing understanding
19:02
that we're just always there for each other and if someone
19:04
can't be there, we cover it for each other.
19:08
It just feels really great and Mark
19:10
Metrick, the CEO of SACS
19:12
is very understanding if I need to go
19:15
do something. It's just an understanding that
19:17
we all have together. Then personally,
19:19
I have a great friend
19:21
network. I have a group of mom friends
19:24
that are always helping me get through things and that we're
19:26
always there for each other.
19:29
It feels really good to be part of this community
19:31
and to have
19:33
a group of people that you could always go to when you have
19:35
questions with no judgment, of course.
19:38
What do you do for self-care in the midst of
19:41
all of the amazing things that you do? I
19:43
do feel like balance is
19:45
not really a real thing, but do you feel like you've
19:48
ever truly found balance or
19:50
your thoughts around that in the midst of trying
19:52
to have self-care? I do feel
19:54
I'm that type of person who I burn it at both
19:56
ends at night and in the morning and
19:58
that's just what I'm comfortable.
19:59
with. So I make sure
20:02
that I have balance and that, you know, if it's
20:04
a busy week with work, I try to figure
20:06
out how do I get a group of friends together for dinner
20:08
or go for drinks. I
20:11
recently started to work out again,
20:13
which took me a while to be honest, I started
20:15
to do Melissa Woodhouse. And one
20:17
of the big things is that even if it's just 10 minutes
20:20
a day, I'm doing something for myself. So
20:23
I feel really good about that. That's something that
20:25
I really just kind of completed
20:27
recently. But I think in
20:29
this industry and just like being type A
20:31
personality that I am, it's
20:33
always hard to feel that but I feel
20:36
I feel like I'm in a good place right now with work
20:38
like balance. You know, one of the things
20:40
when I first started this career is I
20:42
would say work hard and play hard. And
20:46
I don't play as much anymore. But
20:48
I think that that's really important. So you don't feel
20:50
like you regret or have resentment towards
20:52
your career. And when I was younger,
20:54
I would go out on the weekends and I would sleep at
20:57
my I remember sleeping on my brother's couch on a Saturday
20:59
night. And because I was doing an internship,
21:02
I had to get to Bergdorf very
21:04
early the next day. But I felt so
21:06
great. I was able to work hard
21:09
and be in it. And I was able to still go out
21:11
at night. And, you know, yeah, of course, I
21:13
was tired. But I felt like it was such a great
21:15
moment to know that I wanted to have it all.
21:18
And I feel that, you know, women today
21:20
shouldn't have to sacrifice anything that
21:23
you should be able to have it all. Yeah. I
21:26
mean, in general, what are you most hopeful
21:28
for going forward in your career,
21:29
motherhood in
21:32
your life? What am I most
21:34
hopeful for? That's such a good question. I am
21:37
hopeful that my
21:39
friends and family and the people around me
21:41
honestly are healthy and happy.
21:44
And, you know,
21:46
as you get older, you really appreciate
21:49
the critical things and really say to
21:51
me, if everyone is healthy and happy, that is
21:53
like what is the most important thing.
21:55
And, you know, that's what I look forward to.
21:58
Thank you so much. I really appreciate I appreciate that you've
22:00
taken this time. Thank you so much for having
22:02
me. This was great.
22:05
In Her Shoes is hosted by me, Lindsay Peoples.
22:08
Our lead producer is Taka Zen. Our
22:11
engineer is Brandi McFarland. I'm
22:13
Lindsay Peoples, and thank you so much for listening.
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