Episode #10 "The Need to Influence and Attract today’s ‘always-on’ Shoppers"
Released Tuesday, 4th May 2021
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Episode #10 "The Need to Influence and Attract today’s ‘always-on’ Shoppers"
Episode #10 "The Need to Influence and Attract today’s ‘always-on’ Shoppers"
Tuesday, 4th May 2021
Good episode? Give it some love!
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Mark Hillary again deputises for TTEC conducting an interview with Miya Knights, Global Content Strategist at Poq, Retail Technology Magazine Publisher, Author and Consultant. Mark and Miya discuss the move to self-service and low-touch environments for Retailers due to the global pandemic, including behavioural shifts and trends such as an increased focus on mobile and apps.
Host: Mark Hillary – CX Analyst & Author.Invitee: Miya Knights, Global Content Strategist at Poq, Retail Technology. Magazine Publisher, Author and Consultant.Production/ Sound Engineer: Alex Diaz - th3cult.co.uk
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