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I am unwilling to give up. But
0:33
I will start over from scratch
0:36
as many times as it takes to
0:38
get where I want to be. You just want to make
0:40
sure you will get knocked down, but just make sure you
0:42
don't get knocked out. So
0:44
your only choice should be, go focus on
0:47
what you can control. Hi
0:49
everyone and welcome to the Kara Golden
0:51
Show. Join me each
0:53
week for inspiring conversations with some
0:55
of the world's greatest leaders. We'll
0:58
talk with founders, entrepreneurs, CEOs,
1:00
and really some of the
1:03
most interesting people of our
1:05
time. Can't wait to get
1:07
started. Let's go.
1:12
Hi everyone, it's Kara Golden from
1:14
the Kara Golden Show and I'm
1:16
so excited to have my next
1:18
guest here. We have Jen Zezit,
1:20
who is the co-founder and CEO of
1:22
a fairly new brand that you
1:24
are going to absolutely love if
1:26
you have not tried it yet.
1:28
It's called Goodals and
1:31
I was introduced to it a couple of
1:33
years ago, right when they were getting going
1:35
by an industry friend
1:38
of mine, Deb Luster. And I
1:40
was just so excited about it and
1:43
I haven't even told Jen the story, but
1:45
I brought it home and it was on
1:47
the counter. And my son,
1:49
who's now a freshman in
1:51
college, grabbed it.
1:54
He was starving and he
1:56
liked one of those other mac and
1:59
cheese brands. He tried it and
2:01
he reads ingredients. He was like, I don't know
2:03
if I'm going to like this or not, but
2:05
I'm starving. And he had it immediately and he
2:07
became like one of your number one fans. And
2:10
he's told so many people about it. You
2:14
guys had sent over a
2:16
box recently and a bunch
2:18
of his other college friends
2:20
were over and they were
2:22
like, what is this? And
2:24
he totally, he was your brand
2:26
ambassador. So it
2:28
was, yeah, it was
2:30
so fun. And he was like, this
2:32
is really good. My mom knew this
2:35
one. You know, I mean, the whole
2:37
story's got you, he's got it all
2:39
down. And then obviously the other, the
2:41
actress that I'll get you
2:43
to chat about who has also
2:46
been involved in the brand too.
2:48
He had seen some of, some
2:50
of that marketing. So re-imagining
2:52
everyone's beloved mac and cheese.
2:55
Goodles is reinventing the
2:57
prepared pasta aisle. So
2:59
making macaroni, nutrient
3:02
dense and protein packed.
3:04
But we're going to allow Jen to
3:06
do a much better job than I
3:09
am of actually sharing a lot
3:11
more about this brand. It's only two years
3:13
old. So you're not totally
3:15
hiding under a rock if you haven't
3:17
heard about it, but they've already sold
3:19
over nine, get this, billion
3:22
noodles. I mean, that's just crazy,
3:24
crazy, crazy. So excited for you.
3:26
And so excited to have Jen
3:28
here with us today to talk
3:31
about the brand and the journey. So welcome,
3:33
Jen. Thank you so much
3:35
for having me. Oh my gosh.
3:37
I don't know. Sounds like
3:39
your son would do a better job of entering
3:42
goodles than I would, but that
3:44
was amazing. Thank you. So
3:47
excited. So what inspired you to
3:49
create Goodles? Can you tell us
3:51
the backstory? Yeah, well, the
3:54
backstory. So I've been a this is my
3:56
fourth time as a CEO. So and my
3:58
last company was making health. healthy
4:00
food as well and you know
4:03
love kind of the space and all of
4:05
those sorts of things and it's one of
4:07
those things where I was not ready to
4:09
start another company. You know that feeling where
4:11
you're like oh no no no I know
4:13
what life force goes into that thing and
4:16
I'm not I can't do it again I
4:18
just can't and my husband was like you
4:20
promise so like I promise and
4:22
sure enough well you
4:24
mentioned Deb, Deb Lester she's one
4:26
of my founding team members, Paul
4:28
Earl who is an incredible my
4:30
co-founder and an incredible branding
4:33
professor. I got Gal Gadot
4:35
who's an old friend
4:37
and also happens to play Wonder Woman
4:39
in movies and things like that and
4:41
then Molly, my Molly Mache who's my
4:44
head of R&D like
4:46
the five of us got together and
4:48
I was like hey geez it's
4:51
like a million boxes are sold a
4:53
day of that leading brand and
4:56
you know Deb Lester as you know is one
4:58
of the original presidents of Annie. About 36
5:01
years ago that any innovation on the
5:03
nutrition front has even happened so
5:05
from a branding perspective nothing has
5:07
happened. Nutritionally it hasn't evolved at all
5:09
and food science is so much more advanced
5:12
you know and then we looked at it
5:14
and we said well why is it that
5:16
main leading brands think that Mac and cheese
5:18
is only for kids and no offense to
5:21
you know Deb's former brand but you know
5:23
push the bunny tail to open the box
5:25
and you know it was like you know
5:27
noodle art to do with your three-year-old and
5:30
all that kind of stuff super
5:32
cute great and everything but I love Mac
5:34
and cheese we all love Mac and cheese
5:36
and it was just this like lightning bolt
5:38
aha that said wait a minute I think
5:40
there's a chance to not just steal share
5:42
I think there's a chance to grow share
5:44
because if you think about like I don't
5:47
know ice cream sure kids love
5:49
ice cream but everybody can love ice
5:51
cream as much as you want and a big
5:53
part of that is because brands chose
5:55
to have good branding they put good ingredients
5:57
in they get were innovated on flavors all
5:59
the time those sorts of things. Meanwhile, there's
6:01
this like multi billion dollar category is just sitting
6:03
here and hasn't evolved in 36 86
6:06
years. So we it was just it was one of
6:08
those things where I was like, I'm not going to do it
6:11
again. It was a 20 minute phone call with my
6:13
co founder, Paul, and I walked into the room
6:15
in my husband goes he didn't even say what
6:17
he just goes, Oh my god, you're doing it
6:19
again. And I'm like, I am. But
6:22
it's such a good idea like has
6:24
to happen. And like the whole thing
6:26
just popped into my head on how we were gonna unveil
6:28
So I was certain from day
6:30
one, that there is
6:32
a massive, massive opportunity for a modernization
6:35
and a re reimagining of this
6:37
beloved category, which is back in
6:40
cheese. But you know, then
6:42
we went and started to fundraise and
6:44
we got hit a total
6:46
brick wall. We were told no, in every
6:48
possible way. We were told
6:51
no, by
6:53
very serious industry people who said, no
6:55
way you can never go up against
6:57
those big companies. They're just gonna slam
7:00
you can't raise enough money to even
7:02
compete in that market. Just stay away. We
7:04
were told by VCs that our
7:07
branding and our boxes looked not healthy
7:09
enough. They were they were why weren't
7:12
they brown, they should be if they're
7:14
healthy. And if they have 21 nutrients
7:16
from veggies, and they've
7:18
got protein and all of that kind of
7:20
stuff. Couldn't you know, couldn't have like some
7:22
broccoli, doing some push ups or something like
7:24
that on the front. And you're like, no,
7:28
what are you not hearing? Like, it's not for
7:30
kids. And we need to
7:32
modernize we want to make it sexy and beautiful
7:34
and fun. We want it to look like a
7:36
disco party in the aisle. Because we're going after
7:38
young adults who don't have little kids at home.
7:40
Like we want this to be fabulous. And we're
7:42
just told no over and over and over. So,
7:45
you know, it's one of those fun stories,
7:47
you know, our last round that
7:50
we just closed, I had 32
7:53
VCs fighting to try
7:55
and lead the series A and
7:58
it was just like, where were you? time,
8:00
where we heard in the beginning, like you're not visionaries,
8:02
you know, so we had to fix our guns
8:04
and trust our intuition. But it was a fun
8:06
fun start to all of this. So
8:09
well, I think once you actually and especially
8:11
in today's market, you have data as long
8:13
as it is good data, like that's
8:16
where, you know, they're not risk
8:18
takers, right? Like so many of these
8:20
species are, you know, I mean,
8:23
they are wait and see lemmings,
8:25
right? That jump on. And there's
8:27
certainly there are some exceptions, but
8:29
there are many species that have
8:32
never operated a company before and
8:34
won't don't see the new
8:36
categories. So I'm not surprised to
8:38
hear that at all.
8:41
But I'm so happy that you did it.
8:43
So did you originally just raised through angels?
8:46
Yeah, so we started through angels. I
8:48
think it was my my founding team
8:51
member Molly, she's like, my next door
8:53
neighbor, he has water buffaloes.
8:55
I think he can write a few
8:58
thousand. I was like, we will take
9:00
it. That was our first check. So
9:02
yeah, we started with angels. And then
9:04
a very, you know, we did find
9:06
some incredible partners. Springdale identity from Springdale
9:08
came on. In the very
9:11
early days, we have Willow, we now
9:13
have incredible invest DC and institutional money
9:15
around the table. But yeah, we started
9:17
very catch this catch can and tried
9:19
to make 10 pounds a little
9:21
noodles. And we did all of this during COVID
9:23
actually. So with 2020, when we incorporated,
9:27
so we're, you know, FedEx,
9:29
we couldn't even be together. We're FedEx,
9:31
the little, you know, awful brown, weird
9:33
baggies of noodles all over the country
9:35
trying to, to make this
9:37
go. But it's
9:40
we actually used, we
9:43
kind of leaned on our community, we actually
9:45
started with 3000, what we call
9:47
our do gooders, our community is called our do gooders.
9:50
Because we're good old and we're noodles better. So
9:52
our do gooders, we had 3000 of them.
9:54
So we were shipping these little baggies all
9:56
over the country until people were giving us
9:58
like 10 out of 10 hands down
10:01
98% likelihood
10:03
to buy all that kind of stuff. So
10:05
then we felt like, okay, I think we're ready. I
10:08
think we're ready to put this into out into the
10:10
world. And so we did we launched at the very
10:12
end of 2021. And we
10:14
did just have our our second
10:16
birthday, we just turned our gone went into
10:18
our terrible twos. So we're excited for what's
10:21
what's ahead. I
10:23
love it. So obviously your product tastes
10:25
great. How would you describe it to
10:27
somebody? How does it differ? Besides being
10:29
better for you? I, I, you know,
10:32
the taste is amazing. And I think that
10:34
today gone are the days where you can
10:37
launch a product that tastes terrible, right? You
10:39
have to, especially if you're going up against
10:42
a big category as you guys are.
10:44
So what are the key things
10:46
that you wanted in a product that were that
10:49
you were not going to launch?
10:52
Unless you could get that? Well,
10:55
you're totally spot on. It's just shocked
10:57
me in that natural product. How many
10:59
things just don't taste good. It's like,
11:01
God, didn't you have friends who like love you
11:04
enough to tell you that that was not
11:06
worth launching? So we're, you know, taste,
11:08
taste, taste, number one, number two, number
11:10
three, it has to just totally taste
11:12
delicious. And even the brief was like,
11:14
make something tastes absolutely awesome. And then
11:16
cram in as much as you can.
11:18
And I swear, I mean, even
11:22
with like our protein, we don't round
11:24
up. So it was like, you know, it was right there. I was
11:26
like something point nine two. And
11:28
I was like, Molly, can't you like put
11:30
in like this much more? We can just
11:33
round up and we'll just call it 16
11:35
grams of protein per cup. She's like, probably
11:37
for sure. So we train it and I
11:39
swear you can taste something and really take
11:41
it back down. Just take it back down.
11:43
It has to be delicious. And so taste
11:45
is the most important thing. And that's why
11:47
the story of your son was so funny
11:49
at the beginning, because I don't love telling
11:51
people what's in it. And I love that
11:53
the box is so beautiful and sexy
11:55
and all those sorts of things. It doesn't look healthy.
11:58
And because if you are like, Hey, who
12:00
wants to try some mac and cheese that
12:02
has a chlorella, which is a freshwater algae
12:04
in it? You're not gonna have a whole
12:07
lot of takers. But if you say, who
12:09
wants amazing, delicious mac and cheese? And then
12:11
they get it home and that's when they
12:13
start looking at it. And they're like, oh
12:15
gosh, I don't know. Is this gonna, how
12:18
is this gonna be? I'd much
12:20
rather you take a bite first and go, what is
12:22
this? I love it. And then you tell
12:24
them what's inside. And then you got them hooked. So
12:27
it's like taste first and then nutrition is, it's
12:30
a sumplelet, but it is the reason why, fitness
12:33
fans, athletes, we got tons of our investors
12:35
or this place, this athlete community because they're
12:37
obsessed with the protein, they're obsessed with the
12:39
nutrition, they're obsessed with the fiber, the low
12:41
glycemic index, like all of those sorts of
12:43
things are great, but that's all on the
12:45
side of the box. Like if you're a
12:47
health nut, you're gonna look and you're gonna
12:49
be like, oh yay, it has algae in
12:51
it. But if
12:53
we're going up against craft and Annie's and we're here
12:55
to build a billion dollar company, yeah, we're
12:58
gonna hide that fact. It's
13:00
just gotta be up. So I think it's that magic, like it
13:02
doesn't have to be one or the other. We have
13:04
a little tagline, which is, they lied. You
13:08
can have it all. You don't have to
13:10
choose between taste and nutrition. And so that's
13:13
just our founding principle.
13:15
And it's the way that we produce
13:17
every single product that
13:19
we release. The other
13:21
thing that I should mention is flavors. If
13:24
you're going to be, say that mac and
13:26
cheese is not just for kids anymore, when
13:28
we launched, that was a little
13:30
crazy. We were launching with like the classic
13:32
orangey ones. If you grew up on craft,
13:34
you're gonna love that one. And then the
13:36
classic white cheddar, which is called Shelly Good.
13:38
If you love that one and you grew
13:40
up on that one, that's gonna be your
13:42
fav. But we also launched with some
13:44
weird ones. We launched with my palm. We
13:46
launched with a Cacio e Pepe, which
13:49
like little kids are like, oh, what are
13:51
the little black things in there? And you're
13:53
like, it's pepper. It's really relaxed. That one's
13:55
for your mom and dad. May not
13:57
be for you. But we've just continued.
14:00
to go with that. We've got Down
14:02
the Hatch, which is a hatch chili
14:04
popper. We've got some spicy ones, hehe,
14:06
Lotte. We've got Shaved Black Truffles, which
14:09
is a huge, huge hit. And there
14:11
are some foodie kids who love it,
14:13
but we are actually massively growing the
14:16
category. So at one of our mass
14:18
retailers, 81% incremental to the category. So
14:20
81% of the people who are
14:22
buying good old have never purchased a box of
14:24
Mac and cheese ever, ever before. So here
14:28
is this multi-billion dollar market that's now way
14:31
bigger because we saw that Mac and
14:33
cheese isn't just for kids. So
14:35
it's really fun. That's awesome. What
14:37
was your first store, by the way? Target,
14:41
target, target, target. We did a national
14:43
launch with Target, but we
14:45
didn't know any buyers there. We had
14:47
no way to get in there. We
14:50
had never launched before. We had no
14:52
retail data before, so it was a
14:54
total long shot. But
14:56
we kind of
14:58
snuck and snuck our way in
15:00
and got a 15-minute meeting for
15:03
this launch pad program that we
15:05
totally didn't deserve to
15:07
be in, but it gave us 15 minutes
15:09
in front of the buyer. And she's
15:13
like, you're not getting into this launch
15:15
pad program. You're totally ineligible. We're like,
15:17
oh, really? Where are we? But
15:19
we got our 15 minutes in front of her, and
15:21
the rest is history. We did a national launch across
15:24
the country. And yeah, we're now selling
15:26
not just there, but across all of
15:28
our stores. We just crossed a major
15:31
milestone, which is selling one box every
15:33
two seconds right now across the country.
15:35
So crazy. I love
15:37
that. So you mentioned
15:39
Gaudot, who you'd known for
15:41
a while. How did
15:44
she get involved in the brand? Well,
15:47
she and I had known each other before I started
15:49
this project, and I talked to her about other things.
15:51
I knew that she had
15:53
never done anything like this
15:56
before and was really curious. So
15:58
when I pinged her, I was like, Hey, what do
16:00
you think about Mac and cheese? And she's
16:02
like, oh my God. So I guess when
16:05
she was growing up in Israel, her
16:07
aunt and uncle would ask all of the
16:09
kids, hey, what do you want us to
16:11
bring from the States? And some
16:14
kids would ask for toys, others would ask
16:16
for music. The only thing she asked for
16:18
was a giant box of, at the time,
16:20
of craft Mac and cheese, but like obsessed
16:22
with Mac and cheese. So she's like,
16:24
are you kidding me? And like, no, I'm not
16:26
kidding. So yeah, it's
16:28
been a really amazing collaboration. She's
16:31
got 110 million followers or
16:33
something like that. So that really helps to get
16:36
the word out. Because if you
16:38
got to buy all those eyeballs and pay for those
16:40
with paid media, can't
16:42
raise that much. So
16:45
fun. So your branding is so fun
16:47
and unique and aims to tap into
16:49
nostalgia, I feel like, but also is
16:51
a little weird. And
16:54
I know you've talked a little bit
16:56
about that. We appreciate that.
16:58
Yeah, I love it.
17:01
So how have you thought
17:03
about branding? You've been involved
17:05
in other brands, you've been
17:07
around watching other brands.
17:09
So how did you think about
17:11
the branding of this and how
17:13
would you explain it to others?
17:16
Well, I think that
17:18
strategically, we just knew
17:21
Mac and cheese is joy. It
17:23
is, there's maybe, I don't
17:26
know. I can't think of anything else
17:28
that the world can agree upon right
17:30
now other than our love for Mac
17:32
and cheese. But whether you are North
17:34
or South, left or right, political party
17:37
affiliations, rich, poor, skin color, skin, everyone
17:39
loves Mac and cheese. And to be
17:41
able to give something that
17:43
tastes so good and give the
17:45
nutrition, it's just joy. And so
17:47
we really wanted a branding experience
17:49
that was just joy,
17:53
weird, all of those sorts of things.
17:56
So strategically, we just knew we'd also be
17:58
going up against, you know. two
18:00
very, very big corporations in
18:02
Kraft and General Mills and
18:04
really well run and incredibly
18:07
well financed and companies. And
18:10
you just can't out spend them. We can't
18:12
out coupon them. We can't out flotting
18:15
fee them. We can't rent cuter kids
18:17
for our commercials. We can't afford commercials.
18:19
So we kind of have to... What
18:21
we can do is we can be
18:23
more authentic and we
18:25
can out weird them. So everything from the
18:28
crazy colors to the crazy names, people usually
18:30
just get a huge smile on their
18:32
face when they see the names of our
18:35
product. And we
18:37
even go even weirder. Like for
18:39
example, on April Fool's, there are
18:42
so many names that we would
18:44
never choose for a commercial enterprise.
18:47
Lots of names get on the cutting room floor. Let's just
18:49
put it that way. Either they are so not
18:51
PT or they are just so corny
18:53
and stupid. But on April Fool's
18:56
every year, we like to bring
18:58
them back. So we'll put on
19:00
our website some of the names.
19:02
And just as an example, this
19:04
past April Fool's, Twist My Palm
19:07
became Kiss My Osiyago. We
19:10
had... Everything just switched out
19:12
and we made it clear. We were
19:14
like, coming never. And April Fool's, we
19:16
made it clear that it was a
19:18
total joke. But on that day, we
19:20
sold 16X, the revenue.
19:22
We had 16 times the sales of our normal
19:25
day just by being that
19:27
weird. It cost us no money,
19:29
but it's just... It's small, it's
19:31
scrappy. We don't have an agency.
19:33
We film everything in-house. This
19:36
is the team. You can't see my headquarter
19:38
of the office here, but we film everything
19:40
here in Santa Cruz. And I think that
19:43
in general, the world roots for underdogs. And
19:45
I think they like that scrappy
19:48
thing. So I don't know, we just closed a
19:50
bunch of funding, but we're not getting an agency.
19:52
We're not going to get suddenly
19:54
new fancy marketing. This is working.
19:56
Let's just keep being weird. So
19:59
it's... kind of philosophically
20:01
that's all we got is
20:03
to go up against some of these big big
20:05
big brands but really it's
20:07
an extraordinary line of branding people that
20:10
I've hired here. We have
20:12
a creative director in
20:15
Dan who's incredible. My partner Paul is
20:17
a branding professor. We have so many
20:19
like incredible branding minds around the table.
20:21
I think we also punch our weight
20:24
above our weight in terms of talent on
20:26
the brand side which is super key to
20:28
all of this. We may be a startup
20:30
but the talent is like top tier. What
20:34
are some of the most popular good old
20:38
good old flavors? I mean you've talked about
20:40
some of them like the the mac and
20:42
cheese and what would I guess what has
20:44
been the most surprising to you as
20:47
you've you've you've invigorated
20:49
a category right in
20:51
many ways but
20:53
what has been kind of surprising
20:56
to you? Yeah so I
20:58
think it's surprised really all
21:00
of us as you know because if
21:02
you think about it you know craft
21:05
as an example you know that blue
21:07
box sells the vast majority.
21:09
They have a very long tail of
21:11
other things but it's more than 90%
21:14
of their sales is that one that one's
21:16
you same thing with Annie's you probably see
21:18
a comic the white show like
21:20
that is the vast majority of their sales
21:22
and then there's a long tail of little
21:24
stuff so I think what's shocking
21:26
here is that everything that we launched it's not
21:29
cannibalizing anything else like people are like oh that
21:31
one sounds good too oh that one sounds good
21:33
too and it's like if there's eight things
21:35
on shelves there the basket is eight things if
21:37
there's nine things on shelves they're buying nine of
21:40
them they want to try all of them and
21:42
this again it's back to the
21:44
mindset you know little kids are
21:46
lost their palates are very simple so if
21:48
you're spying for your kids they like the
21:50
white ones or they like the orange ones
21:52
so those are always going to be our
21:54
top sellers because it's both nostalgic the ones
21:56
that you know you grew up with and
21:58
it's also the ones that kids kind
22:00
of love. But the truth is,
22:03
it's not a long tail, like all of
22:05
these other flavors. So just keep growing back to
22:07
size and growing back to size and keep thinking,
22:09
is it gonna start cannibalizing something? And it's not.
22:12
The other one that's surprising all of us is
22:15
vegan. We launched
22:17
what I think is the, well, it must
22:19
be because we are the number one vegan
22:21
selling Mac and cheese in the country now
22:24
in our format. So vegan
22:27
sales are like off the charts.
22:30
And I haven't told anybody
22:32
this, but since it's so close, I feel
22:34
like I gotta tell you and your listeners,
22:37
but that we are finally
22:39
launching our gluten-free Mac, which
22:42
is then the day we launched people
22:45
have been begging for a gluten-free noodle and
22:47
a gluten-free Mac and cheese. And we have
22:49
both a vegan one and a non-vegan
22:51
one that's launching in just the next couple of
22:54
weeks. And I think those are gonna be just
22:56
giant hits because
22:58
it's just tastes so much better than everything that
23:00
exists out on the market. So anyway,
23:03
sneak peek here, listeners,
23:05
there you go. Super,
23:07
super exciting. So what's been your
23:10
go-to-market strategy? You mentioned Pargit
23:12
was your initial partner, obviously
23:14
direct to consumer is such
23:17
a big part of anybody's
23:19
brand. We've talked to many
23:21
people who have started out as DTC and
23:23
then gone into retail or as
23:26
we did a hint, we did retail and
23:28
then went strong into DTC, but
23:30
I'm so curious, like, where
23:32
do you see this brand overall
23:34
going? And what is the strategy
23:36
there? Yeah, well, we
23:38
knew we would always wanna be
23:40
where Mac and cheese is sold.
23:42
So that is mostly in retail.
23:44
It's not mostly on DTC. So
23:47
we had to launch DTC because
23:49
that's the only thing that we can control. We couldn't
23:51
get any buyers to take us in the early days.
23:53
So when we launched, we were at DTC only. And
23:57
that was helpful just
23:59
because... Yeah I thought we had
24:01
five month of women. Tory and he
24:03
sold out in less than two week
24:05
and so was like okay we only
24:07
summer noodle flag and. So.
24:10
That the to see is really had
24:12
always than the and of the core
24:14
this always there to your point is
24:16
so strategically important because the own that
24:18
relationship. We. Know them, we can talk
24:20
to them we can pull them we can say say. Mass
24:23
Hey anyone? Gluten free. And
24:27
to be a lot of the sampling
24:29
with you so we can pull them
24:31
we cannot compostion and we just have
24:33
to facilitate that relationship so well. the
24:35
we always want every new flavor launches
24:37
he to see first so it may
24:40
go. Gave the target or might be
24:42
a whole thing and coming soon to
24:44
Whole Foods Adidas he gets every flavor
24:46
perfect Ever Wanna try the latest? got
24:48
old Everything. Is that girls are commonly always
24:50
launched efforts and then it rolled into retail
24:53
afterward. And so we knew that
24:55
we were all we can be very on
24:57
the channel in overtime the to see would
24:59
get smaller bar the percentage of the whole
25:01
which is exactly what has happened and but
25:04
we've never really and you know invested in
25:06
that the online advertising live we actually shut
25:08
all of that off and those are things.
25:10
we just use it as a very organic
25:13
channel. the builder ran solutions as an and
25:15
really as secure You know do have an
25:17
ugly loyal following through our our Dc brands
25:19
but most were I felt the to retell
25:22
now for sir. The.
25:24
So what's the most challenging part
25:26
of growing this company? You for
25:29
you are a serial entrepreneur fight.
25:31
You know? Have you grown a
25:33
brand that. I guess as
25:36
this much possibility yeah from
25:38
scratch and and and what
25:40
is new to you that
25:43
your your like. It.
25:45
I'll hopefully you don't lose sleep
25:47
every night, but certainly there's there's
25:49
moments and brawling a brown we're
25:51
here to flag. Ah, you know
25:53
this is a long. Yeah.
25:56
And we get that feeling all the time.
25:58
You know a thing, Never
26:01
before they don't know anything
26:03
or that is an V.
26:06
Like. Quickly on Beloved and we
26:08
have people have tattooed friending on
26:10
their body on. We have people
26:13
dressing up like people we don't
26:15
know just enough as. Bath
26:17
and She's that City max for
26:20
Halloween we have the liberties calling
26:22
asking if we knew both shipments
26:24
are baby Shower see. Our. Privacy
26:26
and showing up at lunch. Or.
26:29
Mac and Cheese branch. And really,
26:31
even if there's you know people
26:33
creating content for us and filming
26:35
commercials and is there the fanaticism
26:37
that I have never never experienced
26:39
before and it's just an honor
26:41
to be a part of it
26:43
for sure to be inspiring this.
26:45
I think the speed at which
26:47
this is filling is the part
26:49
that stretch keeps all of us
26:51
up at night and the in
26:53
the. Either word, a
26:55
scale that I thought we'd be in. And you know,
26:57
eight year than here we are in two years mean
26:59
you know we're You know? Growing
27:02
out of a com and moving on to another
27:04
movie answer that would like it's all part of
27:06
how you feel a brand, but yet this. I'm.
27:09
It's hard. Like a field like screening
27:11
around every corner. Is it's like
27:14
the Wheels anything? That the reason why
27:16
this team is so essential to success
27:18
like this is a very best friend
27:20
and senior team has been there done
27:22
that many many times. So when you're
27:24
if you're driving down you know you're
27:26
building a brand that takes forever and
27:28
you're gone five mph down the road
27:30
you can look out the window and
27:32
like the a pothole and you know
27:34
slowly see around it. But if you're
27:36
going this ah. And. You can
27:39
you hit a pothole going late fees I
27:41
there's a chance for the whole thing to
27:43
can rattle apart the we need team members
27:45
who are looking ahead who are thinking ahead
27:48
who have a contingency plans and although we
27:50
have a contingency plan to the contingency plan
27:52
and we have to be thinking about the
27:54
thing in advance and this is a team
27:57
that has that. I mean if like, rumor
27:59
is that. in 2026, this one ingredient
28:01
might get more expensive. And already we're
28:03
running line trials in North Dakota in
28:06
the middle of winter. I'm
28:08
doing something in order to like test and
28:10
make sure that we've got three options ready
28:12
to go in case that happens in 2026.
28:15
I'm just like, I love you, I love you,
28:17
I love you, I love you. So,
28:19
but that kind of looking
28:21
ahead and also maintaining a
28:23
culture where you're standing so fast. Like it
28:26
was so fun. There was like
28:28
six of us and we all did everything together. Oh
28:30
my gosh, we can't do that anymore. Otherwise
28:32
the whole thing would fall apart. So that's
28:34
scaling hard and keeping culture intact. Whew,
28:37
probably 80% of my job now. And
28:39
it used to be two. It's tough. It's
28:41
tough. You know that. Are you primarily
28:44
remote as well still? We
28:47
have a headquarters here in Santa Cruz and a
28:49
majority of the company is here at this office.
28:52
It's definitely the full marketing team, a big part
28:54
of the ops team. We have our test kitchen
28:56
here. So like a core group, the one that
28:58
kind of creates content together is all the physically
29:00
together, but sales is remote, all
29:04
geographically dispersed across the country. So
29:06
we have like half the company
29:08
that's out and about. So
29:10
that bringing people back together, having
29:12
those touchstone moments, what we call
29:15
homecoming, in doing fun
29:17
things together is tough. Like
29:19
it becomes a bigger and bigger part
29:21
of our day-to-day. Keeping
29:24
that connection to the spark and
29:26
that thread from the very beginning, even if it was
29:28
two years ago, it's still
29:31
tons of new people who weren't there
29:33
at the beginning and didn't hear all
29:35
those early stories. So you've just become
29:37
a storyteller over and over and over. No,
29:40
I love that so much. So last
29:42
question I'd love for you to share.
29:44
Maybe it's a nugget of inspiration or
29:46
somebody may have shared something
29:49
with you over the years that just like
29:51
you think back on, it's really
29:53
helped you to kind of get
29:55
back up and grow. Because being
29:57
an entrepreneur, there's way easier ways.
30:00
To make money. It's so hard and
30:02
you know the risk of failure
30:04
is very high of an I
30:06
a try and share with people.
30:08
Part of the biggest reason why
30:10
I love during this podcast is
30:13
because I get to hear all
30:15
kinds of stories and there's a
30:17
consistent thread. No matter what industry
30:19
you know it's it's hard right?
30:21
It's hard work but maybe there's
30:23
some you know nugget of inspiration
30:25
er success took the even give
30:27
to somebody who's listening who's and
30:29
first time start. Up Founder or maybe
30:32
is thinking about starting their own business
30:34
Like what was you stated that. You.
30:37
Know it really is the way
30:39
I mean the Just a cautionary
30:41
point is if. Keep. Too
30:43
much like or to do this to
30:46
really really really run through and all
30:48
on paper says my my profound or
30:50
in a paul we like the talking
30:52
off You go to Vegas and you
30:55
play a thought machine was a don't
30:57
feel that if you did the that
30:59
and you know the only way you
31:02
win anything is it. It's cherry cherry
31:04
cherry cherry cherry. If there's one Lenin
31:06
and one banana you get nothing and
31:09
thirty like So if you assessing whether
31:11
you're going to go spend. The. Next twelve
31:13
years of your life. At least
31:15
or the or the rest of your
31:17
life doing that. Like at least make
31:19
sure that it feel like there's a
31:21
chance at cherry cherry cherry cherry cherry
31:23
because it is like a third a.
31:26
Pretty good. It's. There's.
31:28
Really no way to feel it. Or
31:31
was a thing as. Except it's just
31:33
for and. Selling things you know
31:35
even if you is, it doesn't turn
31:37
out to be a series of be
31:39
honest with you have kids as such
31:41
a big commitment on that You're going
31:43
into it with the best possible town
31:45
or one summit in once you go
31:47
in. I mean a thing. I've learned
31:50
this lesson so many times and it's
31:52
just worth sharing Ina with anyone. if
31:54
you are a founder and as
31:56
you are ceo you are in
31:59
charge and If you hear
32:01
no from so many people and they're like, no, you
32:03
really should have broccoli doing pushups on the box. And
32:06
you just hear it over and over. I think that earlier
32:09
in my career, I would have said, God, maybe
32:11
they're right. Maybe we do need some broccoli doing
32:13
pushups on the box. Cause they're so
32:15
smart and they're such VCs and they made
32:17
so much money and they touch so many
32:19
things. Maybe they're right and I'm wrong. And
32:22
it's like, I think I learned in the
32:24
early days and I keep learning it over
32:26
and over. It's like, if
32:28
you're gonna succeed, at
32:30
least do it on your terms, do
32:32
it your way. Totally. You know, but
32:34
to like take their advice and go
32:36
down a path that doesn't feel right
32:38
to your intuition. Like those are the
32:40
only times in my career that I've
32:42
really faltered is trying to follow someone
32:44
else's path. You gotta like,
32:47
and if it's gonna go down in flames, at least
32:49
it's gonna go down in flames because of my choices.
32:52
So I guess that's my other thing
32:54
to everyone is just listen to your intuition on
32:56
this stuff. No one knows
32:58
your business like you do. And just cause they have more
33:00
money or titles or whatever it is, they don't know. They
33:02
don't know like you do. So I
33:04
don't know. Those are my quick thoughts. I
33:07
love that. So Jen Zezitz,
33:10
co-founder and CEO of Goodals.
33:12
So excited for you
33:14
to share all of your wisdom with
33:16
us today. Thank you, thank you, thank
33:18
you. And everybody needs to
33:20
grab a box or 10 of Goodals
33:23
for sure. And
33:25
we'll have all the info in the show notes.
33:27
But thanks again for your wisdom and best of
33:30
luck with everything. Thanks again
33:32
for listening to the Kara Golden show.
33:34
If you would, please give us a
33:36
review and feel free to share this
33:38
podcast with others who would benefit. And
33:40
of course, feel free to subscribe so you
33:42
don't miss a single episode of our podcast.
33:45
Just a reminder that I can be
33:47
found on all platforms at Kara Golden.
33:50
I would love to hear from you too. So
33:52
feel free to DM me. And if
33:55
you want to hear more about my journey,
33:57
I hope you will have a listen or
33:59
pick up a... copy of my
34:01
Wall Street Journal bestselling book,
34:03
Undaunted, where I share
34:06
more about my journey, including
34:08
founding and building Hint. We
34:11
are here every Monday, Wednesday, and
34:14
Friday. Thanks for listening and goodbye
34:16
for now.
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