Episode Transcript
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or combo meal. Single item at regular
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price. Hey
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everyone, it's Dan. Quick note before we
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get to today's episode. Next week, we
1:00
are launching something really special, a brand
1:02
new podcast called Deep Dish. And I'm
1:04
so excited about the hosts that are
1:07
old friends, Sola and Ham Elwaly. Now
1:09
this first season of Deep Dish is
1:11
four episodes and all the episodes will
1:13
appear right here in this pork full
1:15
feed. Here's a little preview. Welcome
1:19
to Deep Dish. This is a show where we
1:21
do deep dives on the dishes we love. And
1:23
then we eat them. I'm Sola. And I'm Ham.
1:25
And we're married. And we're chefs. We
1:27
met in culinary school and fell in love, huddled
1:29
together at the bottom of a bunk bed, just
1:31
flipping through a modernist cookbook together. Every
1:34
food you eat has a story. In
1:36
Deep Dish, Sola and Ham will deep
1:39
dive into the surprising stories behind a
1:41
range of dishes, talking with chefs, artisans,
1:43
and experts. Bagel shops were popping up
1:45
every place. And that's the point at
1:48
which the mafia decided to get involved.
1:51
Wait, what? This is like a secret
1:53
mob story. I did not see that coming. Bagels
1:55
plus secret mob story. Deep Dish
1:57
with Sola and Ham is part detective
1:59
show. She's willing to lie about that. What else
2:01
does she like? Part
2:04
quest through history in big,
2:06
bold letters. It says, we
2:08
are the creators of Tacos
2:10
El Pastor and part cooking
2:13
show. There's some apple cider
2:15
vinegar, garlic, Mexican oregano, and
2:18
the achiote. In one episode,
2:20
we'll hear how Lebanese immigrants to Mexico brought
2:22
shawarma, which over time evolved into Tacos El
2:24
Pastor. In another, bagel bakers take on the
2:27
mob. Then there are the ancient cookbooks that
2:29
hold the key to one of Korea's most
2:31
beloved dishes. And the story
2:33
of a Mississippi favorite made popular by a
2:35
cop turned restaurateur who got the idea after
2:38
being called to a car wreck where he
2:40
found two dead bodies and a trunk full
2:42
of tamales. Man, it was hot tamales scattered
2:44
all over that car. That's crazy.
2:46
Right? I thought that was
2:49
crazy. Join Sola and Ham as they
2:51
uncover these stories one bite at a time.
2:53
When you see where bagels came from, it's
2:55
very obvious that this is not just bread
2:58
with a hole in it. It has its
3:00
own unique characteristics, this chewy interior, this crust.
3:02
You have to fight with this bread. It's
3:04
a bread made by hard people. And along the
3:06
way, it may have some disagreements. Is this
3:08
podcast going to tear us apart? Deep Dish will
3:11
forever change your perspective on foods you know
3:13
and introduce you to others you don't. We're
3:15
going to see a little bit of violence. Whoa,
3:17
violence, murder, bagels,
3:21
Deep Dish. You
3:25
know how a lot of people hollow out their
3:27
bagels? People ask for hold up. Oh, why? And
3:29
then they fill it with cream cheese. And then
3:31
you fill that cavity with cream cheese? So you
3:33
have a tunnel of cream cheese. Oh my god, that's
3:35
too much cream cheese. It's the ratios. They're all wrong.
3:37
The ratios, you're out of your mind.
3:39
The first episode of Deep Dish drops a week
3:42
from today, Monday, January 22. As
3:44
I said, all four episodes will be available
3:46
right here in the Sporkful feed over the
3:48
next month. So please, right now, open up
3:50
your podcasting app, go to the Sporkful page,
3:52
and click Follow or Subscribe or Favorite or
3:54
whatever it is in your app, because that
3:56
way you won't miss any episodes of Deep
3:58
Dish or the Sporkful. You can click that
4:01
button right now while you're listening. Thanks. Now
4:03
on to today's show. I
4:07
have a lot of people who call me
4:10
and say, you know, all my neighbors
4:12
have said, I made the best spaghetti
4:14
sauce you could make. I
4:17
think I want to try and get into
4:19
supermarkets with it. And I
4:22
say, generally, that's no problem. All
4:24
you need is about $10 million to start. You
4:27
have $10 million? Get
4:29
quiet at the other end of the phone. And
4:32
she said, no. And
4:35
I said, well, I'm not sure
4:37
then that you ought to do this. This
4:44
is the Fork Fall. It's not for foodies,
4:47
it's for eaters. I'm Dan Paschman. Each week
4:49
on our show, we obsess about food to
4:51
learn more about people. So before we jump
4:53
in, I have even more big news for
4:56
you. When my cookbook comes out in just
4:58
two months, I'm going on the biggest tour
5:00
in Fork Fall history. These events will be
5:02
book signings and live podcast tapings all across
5:04
the country. I'll have more info later in
5:07
the show. For all the details, you can
5:09
go to sporkfall.com/tour. All
5:11
right, grab your reusable bags because this week on
5:13
the show, we're going grocery shopping. I've
5:16
said it on the show before, I love grocery shopping.
5:18
I like seeing what new products are on the shelves
5:20
these days, finding inspiration for fun things to cook. Over
5:23
the past few years, I don't know about
5:25
you, but I've seen an explosion in new
5:27
items. A lot of them small batch products
5:29
from startup brands. Just look at the barbecue
5:31
sauces or the nut butters or all the
5:33
new drinks in the beverage aisle, it's dizzying.
5:36
I had no idea that so many different countries had their
5:38
own unique styles of yogurt. And
5:40
it's not just my perception. In recent years, startup food
5:42
brands have captured 3.5% of the market from big food
5:47
brands. Now, maybe that doesn't sound like
5:50
a lot, but supermarkets generate over $1
5:52
trillion in sales
5:54
with a T trillion, okay? So
5:56
3.5% of that is still
5:58
billions of dollars. For many companies,
6:00
it's market share worth fighting for. And this
6:03
fight has reshaped the way the grocery store
6:05
looks. Today we're asking, how
6:07
did that happen? How have all these
6:09
new products gotten on shelves when there are
6:11
so many bigger, more powerful brands competing against
6:14
them? To find out,
6:16
I went to Fairway Market on the Upper East
6:18
Side of Manhattan. It's a small regional grocery store
6:20
chain. You're good. You need any
6:22
grapes? Go ahead. All right, yeah, sorry.
6:24
We're blocking the grapes. Go on, sorry.
6:26
Yeah, yeah. I'm
6:30
here with John Stanton, my expert guide in the
6:32
grocery store. I'm chairman
6:34
of the food marketing department at
6:37
St. Joseph's University in Philadelphia. How'd
6:39
you get into this work? Surrendipitously,
6:43
I went to Temple University and when
6:45
I was there for literally only one
6:47
year, I got a
6:50
consulting contract with Campbell Soup.
6:54
And that was about 50 years ago.
6:56
So I've been doing this literally for
6:58
50 years. And what drew
7:00
you into it? What did you like about it? Money.
7:06
We'll be honest, Anthony. As
7:10
John and I start walking through the store, I'm looking
7:12
at all the fun, new interesting products to try. But
7:14
he sees grocery stores differently. He sees
7:16
a turf war. There are two
7:19
battles to take place. The battle of getting
7:21
on the shelf and the battle
7:23
of getting it off the shelf. So
7:25
when you pull a product off the shelf to buy it,
7:27
you too have been pulled into the battle. And
7:30
I get it. Every brand in every aisle
7:32
is competing to get into your shopping cart.
7:35
That's the second battle John mentioned. But
7:37
I wasn't familiar with the first battle of getting on
7:39
the shelf. Big brands see
7:41
shelves as precious commodities. They
7:43
say, listen, where it would like to be is
7:46
between eye to thigh. The
7:48
retailer says, well, you know, this is like
7:51
having real estate in New York.
7:53
Right. That's like Madison
7:55
Avenue. Madison Avenue. Exactly. So
7:58
the grocery store and the retailer. retailer
8:00
says, if you want to be in the most desirable
8:02
location in our store, you got to pay for it.
8:05
This is called a slotting fee and
8:07
they are everywhere in grocery stores. Entire
8:09
aisles are bought and paid for. In
8:11
fact, John says 60 to 70 percent
8:14
of grocery stores profits come from these
8:16
slotting fees. In other words,
8:18
retailers make more money charging brands for
8:20
shelf space than they make charging us
8:22
for food. This system
8:24
of slotting fees gives an advantage to bigger
8:26
companies. It definitely does. You need
8:29
a lot of money upfront just to get
8:31
into stores to pay those fees. Bigger companies
8:33
want to keep that advantage. They will often
8:36
go so far as to buy up more
8:38
space just to leave their competitors with less
8:40
space. That's a great
8:42
strategy. A customer can't
8:44
buy their product if they're
8:47
not on the shelf. Just as we're talking
8:49
about this battle over shelf space, I happen to
8:51
spot someone stocking products in that prime eye to
8:53
thigh real estate. Hey,
8:55
my name is Dan. I host a
8:57
food podcast. This is Professor
9:00
John here. Hi, how are you doing? Professor John, nice to
9:02
meet you. Would it be okay if I asked you a
9:04
couple of quick questions? It takes like two minutes of your
9:06
time. I'm kind of a little short, but how
9:08
long? Two minutes. Okay.
9:10
All right. What's your job title? I'm
9:13
a distributor at Pepsi Cola from
9:15
61st Street to 97th Street on
9:17
the east side of Manhattan. So
9:20
anyone who's got Pepsi in that territory, you're making
9:22
sure it's in the store? Yes, sir. And
9:25
when you're walking up and down the aisle here, what are you seeing? What are you
9:27
looking for? What
9:29
am I looking for? I'm looking for empty
9:32
shelves and what I
9:34
could fill and rotate and new
9:37
product in. And I know that
9:39
all big companies pay slotting fees
9:41
to get their products placed in
9:44
supermarkets. So like,
9:46
what are you thinking about slotting fees when you come
9:48
in and look and see where your products are placed?
9:52
It's unfair because
9:56
my Chief competition is Coca-Cola
9:58
and they buy it. Hi out
10:00
all the space whatever they can
10:02
like for example, to talk about
10:05
Melissa Sir So of the road
10:07
a Target and we all know
10:09
Target, the national account or news
10:11
Nasa town. We were up about
10:14
forty percent in the last year
10:16
and Targets specially just one open
10:18
eighty six streets and all the
10:20
sudden Cope did some kind of
10:22
slot who payments or whatever was
10:25
and now we used to have
10:27
like maybe or forty percent of
10:29
the south. Now we got twenty
10:31
percent myself and they have even percent
10:33
of the south south so it is
10:35
unbelievable. Now my company has the com
10:37
the bat again but they do that
10:39
come on shots. I mean Fc is
10:41
also not small potatoes like that that
10:43
they must be able to fight back
10:45
against go through. but in Manhattan's the
10:48
shelf space as she could see is
10:50
a premium at this point. Suck. Couldn't
10:52
stated sat more low. And
10:54
sell Sith Lord that is. Point is that
10:56
even if Pepsi response in some way it's
10:58
a constant battle. And in a busy
11:01
store a few months with your product and twenty
11:03
percent of the cells is set of forty percent.
11:05
The really hurt sales. Now. There's a
11:07
new issue of people it's up to worry
11:09
about Pepsi and other big companies still have
11:11
to pay the slot and sees the grocery
11:13
stores often are not charging smaller brand slot
11:15
fees. Why? Not. With. That
11:18
of the goodness of their hearts,
11:20
Science Has grocery stores started changing
11:22
their strategy when they started collecting
11:25
data on us. That's literally twenty
11:27
four years ago, the manufacturers use
11:30
to give Sado information to retailers.
11:32
Today retailers are selling that information
11:34
to the manufacturers. Assess. That has
11:37
been the story that a grocery
11:39
stores get. All That Presses data
11:41
will you give it to them
11:44
every time you use your Supper
11:46
Club card? or two thirds of
11:48
consumers have one of these cards kroger
11:51
the largest grocery chain of the country
11:53
says ninety six percent of purchases at
11:55
stores are tied to a loyalty card
11:57
over the years they've been able to
11:59
get deeper into the
12:01
consumer who are buying and
12:03
they're learning more about what
12:05
people want. And one
12:07
of the big things grocery stores are looking at
12:09
with all that data is what types of products
12:11
get bought together. What different items are likely to
12:14
end up in the same person's cart? John
12:16
gives me an example of how this plays out. He
12:18
was consulting for a big grocery store chain and the chain
12:21
was taking a look at their baby food aisle. So
12:23
they looked at the shelf and they
12:25
said, hey, we don't sell a lot
12:27
of papaya for baby
12:30
foods. Let's take one
12:32
of these products and we'll replace
12:34
papaya with beans.
12:37
Some other higher seller baby food. Yeah,
12:39
I think so. But when the store
12:41
stopped selling papaya baby food, suddenly sales
12:43
of their other baby products plummeted. So
12:46
what happened? The person
12:48
that bought the papaya, there
12:50
were very many of them, but
12:53
they also bought diapers. They also
12:55
bought the washable pads. They
12:58
also bought all the other varieties,
13:01
et cetera. So when they lost
13:04
papaya, they lost the
13:06
customer who spends a lot
13:08
of money. So even though papaya
13:11
baby food wasn't a big seller, the
13:13
people who bought papaya baby food tended
13:15
to be bigger spenders overall. In
13:17
recent years, these insights have led grocery stores
13:19
to pay more attention to the products that
13:21
attract certain customers. They're focusing
13:23
more not on how
13:26
many grapes do we buy, but
13:28
how much money do we make from a
13:32
basket that have grapes in it?
13:35
The stores want to bring in the customers whose
13:37
baskets and shopping carts will be more profitable overall.
13:39
And they need data to identify those customers. According
13:43
to the publication The Markup, grocery stores collect
13:45
data on age, race, finances, and employment. By
13:47
using the phone number, you've linked to your
13:50
frequent shopper card and data they buy from
13:52
third parties. But those cards aren't
13:54
their only tool. The Wall Street Journal
13:56
has reported that grocery stores use video surveillance to
13:58
see how long you'll live. look for an
14:00
item before giving up. They call that the
14:02
walk rate. If an item is popular
14:04
but has a low walk rate, stores give it prime
14:07
real estate to be sure you can find it before
14:09
you stop looking. So the stores have
14:11
all this data and one of the key takeaways from
14:13
it is that those high value customers who spend a
14:15
lot of money, they want smaller
14:17
brands, local brands, products with fewer
14:19
processed ingredients, items that are different
14:21
from the big companies. But
14:24
for a long time, it was very hard for these brands to
14:26
get on shelves. Now, one
14:28
of the things that people
14:30
complain about is we're
14:32
a small manufacturer. We just don't
14:35
have the money to pay these
14:38
slotting fees. And it's
14:40
true, it really, really does
14:43
impact the small manufacturer.
14:45
Now many retailers have made a major
14:48
change. They're giving up slotting fees from
14:50
smaller brands to bring in those more
14:52
upscale artisanal items that bigger spenders want.
14:55
In other words, they're making sure there's an
14:57
equivalent of Pahaya baby food in every aisle.
15:00
And this change allowed a lot of startups to get
15:02
on shelves faster than they might have a decade ago.
15:05
That's how some of these startups hit it big. John
15:08
and I arrived in the pasta sauce aisle.
15:10
After seeing the big brands like Prago and
15:12
Ragu, we come across Rayo's. Named
15:14
after like a famous Italian restaurant in
15:16
New York. Yeah, they
15:18
used to say it was the hardest
15:20
table to get a reservation
15:22
for. It ends up that the
15:25
sons got involved with the
15:27
business. It said, we've got
15:29
a really good brand here. People
15:32
have heard of Rayo's. Yeah, they've
15:34
done a great job. So they launched a tomato sauce,
15:36
which am I right? Didn't they sell it to Campbell's
15:38
recently for a very large sum of money? Yeah, he
15:40
sold it to Campbell's. Another
15:42
sort of relatively recent shift in the grocery
15:44
business that I'd love to talk with you
15:46
more about, which is just the proliferation of
15:49
the number of different varieties that
15:51
each brand puts out. There
15:55
was Ragu and Prago's. And I remember
15:57
when they launched Extra Chunky. there
16:00
was spicy. Now, let
16:02
me just look at reo's. There's
16:04
marinara, tomato and basil, vodka arabiata,
16:06
roasted garlic, regular vodka,
16:09
four cheese, sensitive marinara
16:11
with no onions or garlic, caramelized
16:13
onion, bolognese, mushroom and bell pepper,
16:15
pizza sauce, margarita pizza sauce, that's
16:18
all just from reo's. This display
16:20
is nice. This is called billboard
16:22
effect. I mean, you are clearly
16:24
as you stand in this aisle
16:28
taken by reo's.
16:30
It's like one, two, three, four, it's like
16:32
seven or eight shells on top of each
16:34
other, just all
16:36
reo's. So it's just like a wall of reo's.
16:38
Yeah. And so that really speaks to building the
16:40
brand. So it catches your eye when
16:42
you're walking down the aisle. Absolutely. If you get
16:44
a nice display like this, so you're really
16:47
focusing on the brand, well,
16:49
maybe it is good to have different choices.
16:52
I mean, if you had all this space
16:54
and it was all the same product, not
16:56
so exciting, it would not be too exciting. This
16:59
huge variety of products now offered by
17:01
brands from tomato sauces to chips to
17:03
just about everything else is also
17:05
pretty new. And John says this
17:08
change is also fueled by consumer data because
17:10
the food brands can also get access to this data
17:12
for a price. And all this information
17:14
allows them to pinpoint trends and figure out
17:16
what other flavors and varieties people might want.
17:19
And it's easier for companies to make
17:21
all these new flavors now thanks to
17:23
new advances in manufacturing technology. Computerized systems
17:25
can clean and switch manufacturing lines to
17:27
produce a new flavor much faster now.
17:30
Years ago, a company might have had to shut down
17:32
a line for a whole day or two to switch
17:34
between products and you can't make money while your lines
17:36
are down. Now they can make
17:38
more varieties faster. And by using consumer data,
17:40
they can deliver them to the grocery stores
17:42
where people actually want them. And all
17:45
those different varieties make it easier to fill shelves
17:47
and create that billboard effect that John and I
17:49
see in the tomato sauce aisle. He
17:51
says this kind of display is the most effective
17:53
ad a brand can have. This
17:55
is really when you come in here, this
17:58
is really where the
18:00
prime time is. You know you
18:03
talk about on television prime time.
18:05
No, this is prime time.
18:07
You've got to be in front
18:09
of the product in
18:11
order to buy the product. You
18:13
know, and that's prime. I got
18:15
a potential customer standing in front
18:17
of my product with money in
18:19
their pocket. Not at nine
18:22
o'clock at night watching a television commercial.
18:25
So this is huge. This is the moment you're going
18:27
to make the sale. Yeah, this is where the tire
18:30
hits the road. Everything
18:32
you've been doing in the company, managing
18:35
supply chain, getting the best
18:37
ingredients, all that comes
18:40
down to right here. So
18:47
you can understand why there's such fierce competition
18:49
for the best supermarket real estate and why
18:52
stores are giving some prime spots to smaller
18:54
brands. What does it take for a smaller
18:56
brand to get to the point that it's ready to get on
18:58
shelves in the first place? And once it
19:00
gets there, how does it stay there? We'll
19:02
find out. Stick around. And
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now a delicious word from
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for a resolution. Here's one from
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19:56
is the same resolution I made last year, but this
19:58
time I'm saying it out loud. So hopefully it
20:00
sticks. That's right, Tressa. You can do it.
20:02
I recommended Deaness Sussman's recipe for Tahini Magic
20:04
Shell on vanilla ice cream. It is so
20:06
good. Me, personally, I am resolving to enjoy
20:09
meals eaten in the car more. Whether it's
20:11
on a family road trip or a quick
20:13
bite, the car doesn't have to be a
20:15
place for mindlessly scarfing food down. If you
20:17
focus on what you're eating, you can get
20:19
great enjoyment from meals on the go. Of
20:21
course, it helps if your car has a
20:23
lot of space and a stylish interior, which
20:25
is why your New Year's resolution should be
20:28
to check out the first-ever Toyota Grand Highlander.
20:30
It's got all the space and comfort you need
20:32
to handle any family situation. Third-row
20:35
legroom makes long trips grand, and
20:37
more space means more room for
20:39
memories. Plus, 362 horsepower on the
20:41
available Hybrid Max powertrain. The first-ever
20:43
Grand Highlander has the perfect combination
20:45
of power, acceleration, and efficiency. Learn
20:48
more at toyota.com/Grand Highlander.
20:53
As someone who's lived in Chicago and spent a good bit
20:55
of time in Michigan, I love the
20:57
Midwest in the winter. I really believe that
21:00
the people who live in places that have
21:02
longer winters, like they just know
21:04
how to make winter phenomenal. And Ann Arbor,
21:06
Michigan welcomes winter with arms wide open. Like
21:09
people across the Midwest, Ann Arbor gets more
21:11
creative and full of life when snow starts
21:13
to fall. Maybe you want to spend a
21:16
day snowshoeing or hiking in the woods and
21:18
seeing some nature. You want to make your
21:20
way through town, duck in for a hot
21:22
chocolate, sit by a fireplace, and have a
21:25
nice craft beer. Then you're back out in
21:27
the cold walking around, and then you come into a
21:29
different cozy spot. Maybe it's a concert. Maybe it's a
21:31
theater event. Maybe it's a phenomenal
21:33
restaurant. Ann Arbor has all these things.
21:36
That's why they say that Ann Arbor
21:38
winter is brighter. And there are so
21:40
many good restaurants in Ann Arbor. You
21:42
could go there for weeks and eat
21:44
well at a different restaurant every single
21:46
night. And you can visit surrounding towns
21:49
like Ypsilanti, Dexter, Chelsea, Manchester. So plan
21:51
your getaway at visitannarbor.org and see how
21:53
they winter brighter. For
21:56
175 years, Gortons has been committed to spreading
21:58
the goodness of the world. The Sea by
22:00
making quality seafood accessible to everyone, all
22:03
responsibly sustaining it's future and let me
22:05
tell. Have been enjoying a lot of
22:07
incredible Gorton seafood in the past when
22:09
households and I didn't realize how many
22:11
different great products Gordon's offers until they
22:14
sent me this incredible care package. the
22:16
such as this text which my kids
22:18
love. They. Have a whole variety of
22:20
seafood products with products today ranging from one
22:22
hundred percent whole wild caught Alaska Pollack Falaise
22:25
to crispy butterfly shrimps to the classic fish
22:27
sticks. The fish cooks up in the oven
22:29
nice and crispy with a great fresh taste
22:31
day like some were. Tartar sauce Beckett m
22:33
me like I'm with Catch Up. I like
22:36
to tartar sauce with a-of hot sauce in
22:38
all cases that this cooks up so crispy,
22:40
so flavorful and think easy and you know
22:42
how to fight in the store. Look for
22:44
the iconic fishermen and yellow packaging. You gonna
22:47
fry it or we haven't tried. Know. Why
22:49
you gotta get back to it? Visit
22:51
Gordon's.com to learn more. Find a store
22:54
and get recipe inspiration. Time.
22:56
Time for a quick break to talk about
22:58
McDonald's. Mornings are for mixing and matching at
23:00
McDonald's. For just $3, mix and match two
23:03
of your favorite For just $3, mix and match two of your favorite breakfast items,
23:05
including a sausage McMuffin, sausage biscuit, sausage
23:07
burrito, and hash browns. Make it even
23:09
better with a delicious medium iced coffee.
23:11
With McDonald's Mix and Match, breakfast items, including a sausage McMuffin. you
23:13
can't go wrong. Price and participation may vary.
23:25
Welcome back to the score full I'm damn
23:27
pass when he was about to the so
23:29
I want to say more about this tour
23:31
rights or my cookbook. Anything's Possible comes out
23:34
in March. I'm have gone on the biggest
23:36
tour in support for sisters. These events will
23:38
be book signings and live podcast and been
23:40
conversation with some incredible folks many from you've
23:42
heard here on the Silver Force of he
23:44
turned the tables in asked me some questions.
23:46
can be great so where am I going
23:48
and who will I be tied in with?
23:51
Well I'm glad you asked. New York City
23:53
with cookbook author and you tube star Claire
23:55
Savitz. long island with top chef scale
23:57
simmons chicago with the korean vegan so
24:00
fucking he
25:00
spent three years as an investor in
25:02
cpgs that's consumer packaged goods companies he
25:05
invested in some of the small new food brands you
25:07
see on shelves today in twenty eighteen
25:09
he decided to go to work for one of
25:11
those brands ollie pop a new soda company with
25:13
big ambitions to compete with the largest soda companies
25:15
in the world by offering a soda with less
25:17
sugar and a lot of fiber there's a present
25:19
more fiber in alie pop than there is in
25:21
a serving a metamucil so it's a it's a
25:23
it's a healthy dose of the fact that third
25:25
of your daily intake on on the alie pop
25:27
website under the uh... f a q it
25:30
says that is it okay to drink more than one
25:32
alie pop a day and
25:34
the answer is we recommend starting with one candidate
25:36
in working your way up to two or more
25:39
if it feels right tell me your strategy for
25:41
incorporating view for for for working your way up
25:44
if you're have a low floor fiber diet if
25:46
you drop nine grams of fiber in one sitting
25:48
work eighteen if you have to at a time
25:50
like there's a chance it
25:52
might just run right through you so we don't
25:54
you know what people have like a negative experience
25:57
alie pop is launched in the bay area by
25:59
ben goodwin Ben made his first sales by
26:01
driving around to health food stores in the area, convincing them
26:03
to stock his product. Steven was in
26:05
LA at the time, and as someone who had experience
26:07
with small beverage brands, he knew where Ollie Pop needed
26:09
to be to get a start in LA. If you
26:11
launch in on the West Coast, you generally go into,
26:14
you want to try to get into Erewhon
26:16
first. For folks who don't know,
26:18
Erewhon, it seems like what they're most famous for is
26:20
being the most expensive grocery store anybody's
26:22
ever been to. They have
26:24
like $25 smoothies. I
26:27
can tell you from my
26:29
time doing this that the second I
26:32
would tell people what I do or what I'm working
26:34
on or whatever it is, in the second we got
26:36
into Erewhon and I could say in the conversation, we
26:38
are now selling in Erewhon, the whole conversation changed because
26:40
in LA, it's just like a rite of passage. It's
26:42
kind of the first litmus
26:44
test of like, can you sell to like
26:47
the most curious, highest income
26:49
consumers? Now,
26:51
as we discussed, if you can sell to
26:53
those consumers, you'll have an advantage with retailers
26:55
across the country who want those higher income
26:57
folks and might cut you a break on slotting
27:00
fees to bring those customers in. But how
27:02
exactly did Ollie Pop get into Erewhon? Well,
27:04
here's another tip for small brands. It's
27:06
always good to hire someone who has connections. Like
27:09
to be completely honest, I like knew the owners
27:11
of Erewhon here in Los Angeles and I
27:13
literally showed up at their office at the
27:15
time in West Hollywood, which was above
27:18
their store and like brought
27:20
samples in. There are at least 200 different
27:22
beverage options at Erewhon and in 2019, Steven
27:25
says Ollie Pop was
27:27
one of the top sellers, which is great, but there
27:29
were only five Erewhon stores in LA at the time.
27:31
Now there are seven. Ollie Pop wanted
27:33
to get a lot bigger and if you
27:35
want to go in a more mass market
27:37
direction from Erewhon while still being in a
27:39
more upscale natural foods type store, the next
27:41
logical steps are whole foods and sprouts. But
27:44
in order to get into those stores, Ollie
27:46
Pop needed to knock something else out because
27:48
if you think about it, you don't see
27:50
any empty slots in grocery stores, right? So
27:52
every time a new product comes in, it's
27:54
replacing something else. Even though Ollie
27:57
Pop calls itself a soda, they're not in the soda
27:59
aisle. Competition was the product
28:01
that was sitting right next to them on the shelf.
28:03
We often sit in the
28:05
same sets as Kombucha. And
28:07
if you look back in history too, in 2018, 2019 when we
28:10
launched, there had been this like
28:13
massive boom in the Kombucha category and there
28:15
was a ton of brands and a lot
28:17
of stores that had full coolers that's just
28:19
dedicated to Kombucha. Like Kombucha, Alipap
28:21
is sold individually in the refrigerator aisle and
28:23
sells for about $250 a can.
28:25
Now, that's obviously more than a can of Coke, but
28:27
less than a bottle of Kombucha. And Steven
28:29
says at this time, the Kombucha bubble was starting
28:31
to burst. It felt like it was
28:34
starting to kind of like top out with consumers. The
28:36
product was like a little bit too expensive, maybe didn't
28:38
taste as good as it needed to to really scale
28:40
with the masses. So there was all these Kombucha brands
28:42
themselves and we were just making the argument like, let
28:44
us take out one of those and see how we
28:46
can compete with the rest of the Kombuchas. And that's,
28:48
you know, that was like a core component of our
28:50
strategy at the beginning, which is proving we could be
28:52
better than the bottom half of the Kombucha set. Alipap
28:55
became part of a new broader category called
28:58
functional beverages. These are beverages that say
29:00
they serve some function in addition to
29:02
hydrating you, some kind of purported health benefit.
29:05
The New York Times reported that from 2020 to 2021, functional beverages are
29:07
one of the fastest
29:10
growing non-alcoholic drink categories in the
29:12
U.S. And during COVID, when
29:14
so many things slowed down, small food brands
29:16
grew. Some of that had to do with
29:18
the trends we discussed earlier. But Steven says there
29:21
was another factor at play, a rush
29:23
of investment in food startups. There was
29:25
kind of this like artificial-ish bump during
29:27
COVID where everybody was online, everybody was
29:29
shopping, everybody was really into their health
29:31
at the time. And you saw this
29:33
boom in like Better For You, consumer
29:35
products online. And candidly, it made
29:38
a lot of businesses think they were more successful than they
29:40
were. And they raised money off of
29:42
those numbers. They used to be like, if you had a
29:44
deck for a beverage brand, you could raise a couple million bucks
29:46
a few years ago. And now it's like, you need traction,
29:48
you need to prove that there's actually product market fit. People
29:51
aren't just throwing money at a deck. You need to have
29:53
an actual beverage, maybe not just a deck. Yeah, that's a
29:55
good one. Yeah.
29:58
About a decade ago, new food and beverage.
30:00
brands started to take off and then bigger
30:02
food companies started buying up the smaller successful
30:05
ones like the way Campbell's bought Reo's pasta
30:07
sauce. Those acquisitions led more people
30:09
to start food companies and raise more money faster
30:11
because the market was heating up. At the end
30:13
of the day, the goal of most startup businesses
30:15
is to get acquired. And so as you have
30:18
more companies coming in and buying
30:20
businesses earlier, that then
30:23
incentivizes venture capitalists to come invest earlier. Alipop
30:25
was able to ride that wave. In 2019,
30:27
they raised $2.5 million in a seed funding
30:31
round. The next year they launched nationally in
30:34
Sprouts and in over half of Kroger stores
30:36
nationwide. In a few years, Alipop went from
30:38
a handful of stores in California to hundreds
30:40
across the country, which is great, but
30:43
it means they needed to make and
30:45
ship tons more soda. Filling large orders
30:47
requires a lot of capital and costs
30:49
are especially high when you're a small
30:51
food company. You can't take advantage of
30:53
economies of scale. Beverages in particular
30:55
are tough because they're very heavy, which makes them
30:57
expensive to ship. So let's say
31:00
you find a way to make more of your product while keeping costs
31:02
down. Now you can offer it to more
31:04
stores, get it on more shelves. Great, right? But
31:06
traditionally, that's when you hit those pricey
31:08
slotting fees. So how exactly do
31:10
you convince the grocery store to waive a slotting
31:12
fee? So if you're growing really fast, there's a
31:15
lot of consumer adoption for the product, there's a
31:17
lot of buzz on social media. And
31:19
you're a retailer and you don't have that product,
31:21
you're probably just leaving money on the table, right?
31:23
And so as a brand, you
31:25
have more negotiating leverage to not pay slotting
31:27
fees. If a retailer kind of wants and
31:30
needs your product, you also have to remember
31:32
that we're bringing, you know, new users to
31:34
a category in in a lot of cases.
31:36
And so people who maybe at Walmart, as
31:38
an example, we're buying traditional soda, and
31:40
we're not even looking at this, like digestive
31:42
health set are now moving there. And, you
31:45
know, candidly spending more money per can than
31:47
they are on a traditional soda. And
31:49
that also matters to the retail rate. So you're not
31:51
just like cannibalizing existing products, you're actually
31:53
bringing new people into new sets in the store.
31:56
And that's a very important metric to look at.
31:58
What you're saying is that a product
32:00
like Alipop may bring new customers into
32:03
these stores and get them shopping there
32:05
and then while they're there, they're going
32:07
to buy other things. Exactly.
32:10
Exactly right. Is it fair to say that
32:12
on average, the customers that a brand like
32:15
Alipop would bring in might have
32:18
more disposable income, might be bigger spending customers? If they're the
32:21
kind of people who are going to spend $2.50 for a
32:23
can of soda, then they may
32:25
spend more money on other products too. Correct.
32:28
That's a safe assumption to make, I think. As
32:34
Alipop grew, we got a lot of buzz on social media.
32:37
But you're only the hot item for so long, right?
32:39
What about the next new brand? The brand after that?
32:42
How does Alipop keep grocery stores interested in their
32:44
product and wanting it enough to the way you've
32:46
the slot in fees? Another tip,
32:48
it never hurts to have celebrities on your side.
32:53
We partnered with Camila Cabello, big pop star,
32:55
a year and a half ago and the
32:58
first thing we did with her, we actually
33:00
went into, with their permission, it's not
33:03
like something we just did out of nowhere, but
33:05
we went into a Walmart here in Burbank with
33:07
her and her team and we actually shut down
33:09
the produce section for an evening and filmed a
33:11
produced TikTok where she was walking down the aisles
33:14
and grabbing an Alipop and her outfit
33:16
would change with each can she grabbed. So
33:18
you know, and you very clearly you could
33:20
see the Walmart logo in the background of
33:22
that one. So
33:25
they love that one. We were
33:27
featured prominently in the Nicki Minaj
33:29
Barbie World music video earlier this
33:31
year that's now surpassed 100 million
33:33
views on YouTube and probably another
33:35
30 million. Is that like product
33:38
placement? Do you pay for that? Yeah, that was a
33:40
product placement partnership. I am friendly with
33:42
a production company here in Los Angeles that produces
33:44
a lot of the big music videos. They love
33:46
the team and they just thought we fit very
33:49
well in the aesthetic of the video and I
33:51
was kind of like this feels like a great hack
33:54
to like get us in the Barbie conversation position us
33:56
next to an artist like Nicki Minaj. People would hear
33:58
that and they would say, okay, great. Great, so
34:00
you do this stuff on social media, people
34:02
on social media see it, and then maybe it makes them more
34:04
likely to go to the store and want to buy that product.
34:07
But you're saying that also the stores themselves
34:09
see those things, and it might make them
34:12
more likely to want to carry your product.
34:14
Yeah, I mean, people, average TikTok users on
34:16
TikTok two hours a day at this point,
34:18
right? And there's well over
34:20
100 million Americans on there, and TikTok is a
34:22
huge part of our strategy. And
34:24
this isn't just helpful with customers. Grocery store
34:27
buyers, the people at the big retail chains
34:29
that decide what products to carry, they're
34:31
on social media too. The buyers are
34:33
often heavily impacted by what
34:36
their friends and family and their neighbors are talking
34:38
about, and so they notice this stuff, right? It's
34:40
definitely paid dividends. Today, Alibaba's in
34:42
over 30,000 grocery stores. As
34:44
they've grown, they've also had to change the
34:47
way they present themselves. We started out in
34:49
that, you know, very much focused on better
34:51
for you, digestive health, higher income demo, but
34:54
now we're nationwide at Walmart and Target and Kroger,
34:56
and we've kind of done a bunch of
34:58
consumer research and we've been trying
35:00
to realize people don't really want a health lecture from
35:02
their soda brand, they just want something that tastes good
35:05
and is maybe lower in sugar. So we are, I
35:07
think we've crossed this chasm out of just being like
35:09
a health and wellness product and to just
35:11
like almost like a lifestyle brand. We are
35:13
expanding the health and wellness set into
35:16
Nuke users who maybe never
35:18
kind of shop for these type of products before because
35:20
the product tastes so good. And
35:22
I think that's an important thing that a lot of early
35:25
stage brands miss is they want to make the perfect product
35:28
that is super perfect ingredients and all this
35:30
stuff, but that often results in it not
35:32
tasting as good and it being a higher
35:34
price point that is unattainable for a lot
35:36
of people. Back at
35:39
the grocery store, Professor John Stanton tells me
35:41
Ollie Pop's shift in strategy makes sense. He's
35:44
skeptical of any new product that focuses too much
35:46
on health claims. Consumers are
35:48
fickle. There'll always
35:50
be something that'll be in the
35:53
spotlight. Now it's like
35:55
good for your digestive health, et
35:57
cetera. One was vitamin D, not
35:59
two. long ago. I have to be vitamin
36:01
D. Eventually we're gonna see the
36:04
spotlight move away and people
36:07
are gonna be doing some other thing. So
36:10
if you're too reliant on the health trend of
36:13
the moment your food brand may not be built
36:15
to last especially if you're aiming for mass market
36:17
success and in general John
36:19
says a lot of companies don't understand the
36:21
factors that really influence purchasing decisions. These
36:24
things that people say are so important
36:27
are not the products that they like. Everyone
36:30
wants to be a good citizen
36:33
wants to buy sustainable but they're
36:35
not gonna pay more for it. So
36:37
being healthy and sustainable aren't really
36:40
the keys to long-term mass market
36:42
success. There's nothing in the food
36:45
area that I would say has
36:47
a guaranteed long lifespan of
36:49
new products. 70% of
36:53
new products fail and I'm on the the
36:55
low side. I mean there other people out
36:57
there saying 90%. So
37:00
how does a brand make it? John says
37:02
once they get in stores if it's gonna
37:04
stay there long term it won't be because
37:06
they have the best shelf placements or the
37:08
best packaging or the greatest health benefits or
37:11
the most sustainable manufacturing or celebrity endorsements. They
37:13
need to sell at the right price and
37:15
they need one thing above all else which
37:18
may seem obvious but John says it
37:20
bears repeating. I
37:22
just looked at some data that I've had
37:25
over the years and
37:27
taste has
37:29
been consistently the
37:32
number one attribute in
37:35
the food business. You couldn't keep a product
37:37
in business. Next
37:47
week our brand new podcast Deep Dish
37:49
launches. It's part detective show, part quest
37:52
through history, and part cooking class and
37:54
we are so excited about the hosts,
37:56
the chefs, recipe developers, and YouTube stars
37:58
Sola and Ham. Our
38:01
first episode is about a Mississippi Delta police detective
38:03
turned tamale king. His journey started when he was
38:05
called to the scene of a car accident on
38:07
Christmas Eve, where he found two dead
38:09
bodies and a trunk full of tamales. That
38:12
one's next week. You don't want to miss it. Meanwhile,
38:14
if you're looking for more sporkful episodes, check
38:16
out last week's show with Aubrey Gordon. Aubrey's
38:18
an author, fat activist, and the co-host of
38:20
the podcast Maintenance Phase. We talk
38:23
about New Year's resolutions, ozempic, and much more. That
38:25
episode's up now. Check it out. My
38:28
thanks to John Stanton, professor and chair
38:30
of the Food, Pharma, and Healthcare Department
38:32
at St. Joseph's University, and to Steven
38:35
Vigilante, director of Growth and Talent at
38:37
Ollipop. This show is produced
38:39
by me along with senior producer... Emma Morgenstern. ...and
38:41
producer... Andres O'Hara. ...editing by... Nora
38:43
Richie. Our engineer is... Jared O'Connell. ...music
38:45
help from Black Label Music. The sporkful
38:47
is a production of Stitcher Studios. Our
38:50
executive producers are Colin Anderson and Nora Richie.
38:53
Until next time, I'm Dan Pashman. And
38:55
I'm Natombe Peters, living in Long Beach,
38:58
California, reminding you to eat more, eat
39:00
better, and eat more better. Time
39:14
for a quick break to talk about McDonald's.
39:16
Mornings are for mixing and matching at McDonald's.
39:18
For just $3, mix and match two of
39:20
your favorite For just $3, mix and match two of your favorite breakfast items, including
39:22
a sausage McMuffin, sausage biscuit, sausage burrito,
39:25
and hash browns. Make it even better
39:27
with a delicious medium iced coffee. With
39:29
McDonald's Mix and Match, breakfast items, including a sausage McMuffin. you can't
39:31
go wrong. Price and participation may vary. This
39:39
show is sponsored by BetterHelp. And I
39:41
really like the way BetterHelp is approaching this time
39:43
of year, because, you know, around New Year's, there's
39:46
all these resolutions and all this pressure to change
39:48
something. Like, you have to improve something about yourself,
39:50
which suggests that maybe there's something wrong with you.
39:53
But maybe BetterHelp is saying, no, that's not our
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approach. What are some things you want to keep the
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same about you or your life in 2024? is
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just to expand on what you're already doing right. Therapy
40:03
helps you find your strengths so you can ditch
40:05
the extreme resolution and make changes that really stick.
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So Better Help's approach is really more like new
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year, same you. You get to know yourself
40:12
better, you get to know what you're really
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good at, and then you double down on
40:16
those things. So if you're thinking of starting
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therapy, give Better Help a try. It's entirely
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online, designed to be convenient, flexible, and suited
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to your schedule. Just fill out a brief
40:24
questionnaire to get matched with a licensed therapist
40:26
and switch therapists anytime for no additional charge.
40:29
Celebrate the progress you've already
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made. Visit betterhelp.com slash
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Sporkful today to get
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10% off your first
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month. That's BetterHelp, H-E-L-P,.com/Sporkful.
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