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The Hidden Battle Over Grocery Store Shelves

The Hidden Battle Over Grocery Store Shelves

Released Monday, 15th January 2024
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The Hidden Battle Over Grocery Store Shelves

The Hidden Battle Over Grocery Store Shelves

The Hidden Battle Over Grocery Store Shelves

The Hidden Battle Over Grocery Store Shelves

Monday, 15th January 2024
Good episode? Give it some love!
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Episode Transcript

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price. Hey

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everyone, it's Dan. Quick note before we

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get to today's episode. Next week, we

1:00

are launching something really special, a brand

1:02

new podcast called Deep Dish. And I'm

1:04

so excited about the hosts that are

1:07

old friends, Sola and Ham Elwaly. Now

1:09

this first season of Deep Dish is

1:11

four episodes and all the episodes will

1:13

appear right here in this pork full

1:15

feed. Here's a little preview. Welcome

1:19

to Deep Dish. This is a show where we

1:21

do deep dives on the dishes we love. And

1:23

then we eat them. I'm Sola. And I'm Ham.

1:25

And we're married. And we're chefs. We

1:27

met in culinary school and fell in love, huddled

1:29

together at the bottom of a bunk bed, just

1:31

flipping through a modernist cookbook together. Every

1:34

food you eat has a story. In

1:36

Deep Dish, Sola and Ham will deep

1:39

dive into the surprising stories behind a

1:41

range of dishes, talking with chefs, artisans,

1:43

and experts. Bagel shops were popping up

1:45

every place. And that's the point at

1:48

which the mafia decided to get involved.

1:51

Wait, what? This is like a secret

1:53

mob story. I did not see that coming. Bagels

1:55

plus secret mob story. Deep Dish

1:57

with Sola and Ham is part detective

1:59

show. She's willing to lie about that. What else

2:01

does she like? Part

2:04

quest through history in big,

2:06

bold letters. It says, we

2:08

are the creators of Tacos

2:10

El Pastor and part cooking

2:13

show. There's some apple cider

2:15

vinegar, garlic, Mexican oregano, and

2:18

the achiote. In one episode,

2:20

we'll hear how Lebanese immigrants to Mexico brought

2:22

shawarma, which over time evolved into Tacos El

2:24

Pastor. In another, bagel bakers take on the

2:27

mob. Then there are the ancient cookbooks that

2:29

hold the key to one of Korea's most

2:31

beloved dishes. And the story

2:33

of a Mississippi favorite made popular by a

2:35

cop turned restaurateur who got the idea after

2:38

being called to a car wreck where he

2:40

found two dead bodies and a trunk full

2:42

of tamales. Man, it was hot tamales scattered

2:44

all over that car. That's crazy.

2:46

Right? I thought that was

2:49

crazy. Join Sola and Ham as they

2:51

uncover these stories one bite at a time.

2:53

When you see where bagels came from, it's

2:55

very obvious that this is not just bread

2:58

with a hole in it. It has its

3:00

own unique characteristics, this chewy interior, this crust.

3:02

You have to fight with this bread. It's

3:04

a bread made by hard people. And along the

3:06

way, it may have some disagreements. Is this

3:08

podcast going to tear us apart? Deep Dish will

3:11

forever change your perspective on foods you know

3:13

and introduce you to others you don't. We're

3:15

going to see a little bit of violence. Whoa,

3:17

violence, murder, bagels,

3:21

Deep Dish. You

3:25

know how a lot of people hollow out their

3:27

bagels? People ask for hold up. Oh, why? And

3:29

then they fill it with cream cheese. And then

3:31

you fill that cavity with cream cheese? So you

3:33

have a tunnel of cream cheese. Oh my god, that's

3:35

too much cream cheese. It's the ratios. They're all wrong.

3:37

The ratios, you're out of your mind.

3:39

The first episode of Deep Dish drops a week

3:42

from today, Monday, January 22. As

3:44

I said, all four episodes will be available

3:46

right here in the Sporkful feed over the

3:48

next month. So please, right now, open up

3:50

your podcasting app, go to the Sporkful page,

3:52

and click Follow or Subscribe or Favorite or

3:54

whatever it is in your app, because that

3:56

way you won't miss any episodes of Deep

3:58

Dish or the Sporkful. You can click that

4:01

button right now while you're listening. Thanks. Now

4:03

on to today's show. I

4:07

have a lot of people who call me

4:10

and say, you know, all my neighbors

4:12

have said, I made the best spaghetti

4:14

sauce you could make. I

4:17

think I want to try and get into

4:19

supermarkets with it. And I

4:22

say, generally, that's no problem. All

4:24

you need is about $10 million to start. You

4:27

have $10 million? Get

4:29

quiet at the other end of the phone. And

4:32

she said, no. And

4:35

I said, well, I'm not sure

4:37

then that you ought to do this. This

4:44

is the Fork Fall. It's not for foodies,

4:47

it's for eaters. I'm Dan Paschman. Each week

4:49

on our show, we obsess about food to

4:51

learn more about people. So before we jump

4:53

in, I have even more big news for

4:56

you. When my cookbook comes out in just

4:58

two months, I'm going on the biggest tour

5:00

in Fork Fall history. These events will be

5:02

book signings and live podcast tapings all across

5:04

the country. I'll have more info later in

5:07

the show. For all the details, you can

5:09

go to sporkfall.com/tour. All

5:11

right, grab your reusable bags because this week on

5:13

the show, we're going grocery shopping. I've

5:16

said it on the show before, I love grocery shopping.

5:18

I like seeing what new products are on the shelves

5:20

these days, finding inspiration for fun things to cook. Over

5:23

the past few years, I don't know about

5:25

you, but I've seen an explosion in new

5:27

items. A lot of them small batch products

5:29

from startup brands. Just look at the barbecue

5:31

sauces or the nut butters or all the

5:33

new drinks in the beverage aisle, it's dizzying.

5:36

I had no idea that so many different countries had their

5:38

own unique styles of yogurt. And

5:40

it's not just my perception. In recent years, startup food

5:42

brands have captured 3.5% of the market from big food

5:47

brands. Now, maybe that doesn't sound like

5:50

a lot, but supermarkets generate over $1

5:52

trillion in sales

5:54

with a T trillion, okay? So

5:56

3.5% of that is still

5:58

billions of dollars. For many companies,

6:00

it's market share worth fighting for. And this

6:03

fight has reshaped the way the grocery store

6:05

looks. Today we're asking, how

6:07

did that happen? How have all these

6:09

new products gotten on shelves when there are

6:11

so many bigger, more powerful brands competing against

6:14

them? To find out,

6:16

I went to Fairway Market on the Upper East

6:18

Side of Manhattan. It's a small regional grocery store

6:20

chain. You're good. You need any

6:22

grapes? Go ahead. All right, yeah, sorry.

6:24

We're blocking the grapes. Go on, sorry.

6:26

Yeah, yeah. I'm

6:30

here with John Stanton, my expert guide in the

6:32

grocery store. I'm chairman

6:34

of the food marketing department at

6:37

St. Joseph's University in Philadelphia. How'd

6:39

you get into this work? Surrendipitously,

6:43

I went to Temple University and when

6:45

I was there for literally only one

6:47

year, I got a

6:50

consulting contract with Campbell Soup.

6:54

And that was about 50 years ago.

6:56

So I've been doing this literally for

6:58

50 years. And what drew

7:00

you into it? What did you like about it? Money.

7:06

We'll be honest, Anthony. As

7:10

John and I start walking through the store, I'm looking

7:12

at all the fun, new interesting products to try. But

7:14

he sees grocery stores differently. He sees

7:16

a turf war. There are two

7:19

battles to take place. The battle of getting

7:21

on the shelf and the battle

7:23

of getting it off the shelf. So

7:25

when you pull a product off the shelf to buy it,

7:27

you too have been pulled into the battle. And

7:30

I get it. Every brand in every aisle

7:32

is competing to get into your shopping cart.

7:35

That's the second battle John mentioned. But

7:37

I wasn't familiar with the first battle of getting on

7:39

the shelf. Big brands see

7:41

shelves as precious commodities. They

7:43

say, listen, where it would like to be is

7:46

between eye to thigh. The

7:48

retailer says, well, you know, this is like

7:51

having real estate in New York.

7:53

Right. That's like Madison

7:55

Avenue. Madison Avenue. Exactly. So

7:58

the grocery store and the retailer. retailer

8:00

says, if you want to be in the most desirable

8:02

location in our store, you got to pay for it.

8:05

This is called a slotting fee and

8:07

they are everywhere in grocery stores. Entire

8:09

aisles are bought and paid for. In

8:11

fact, John says 60 to 70 percent

8:14

of grocery stores profits come from these

8:16

slotting fees. In other words,

8:18

retailers make more money charging brands for

8:20

shelf space than they make charging us

8:22

for food. This system

8:24

of slotting fees gives an advantage to bigger

8:26

companies. It definitely does. You need

8:29

a lot of money upfront just to get

8:31

into stores to pay those fees. Bigger companies

8:33

want to keep that advantage. They will often

8:36

go so far as to buy up more

8:38

space just to leave their competitors with less

8:40

space. That's a great

8:42

strategy. A customer can't

8:44

buy their product if they're

8:47

not on the shelf. Just as we're talking

8:49

about this battle over shelf space, I happen to

8:51

spot someone stocking products in that prime eye to

8:53

thigh real estate. Hey,

8:55

my name is Dan. I host a

8:57

food podcast. This is Professor

9:00

John here. Hi, how are you doing? Professor John, nice to

9:02

meet you. Would it be okay if I asked you a

9:04

couple of quick questions? It takes like two minutes of your

9:06

time. I'm kind of a little short, but how

9:08

long? Two minutes. Okay.

9:10

All right. What's your job title? I'm

9:13

a distributor at Pepsi Cola from

9:15

61st Street to 97th Street on

9:17

the east side of Manhattan. So

9:20

anyone who's got Pepsi in that territory, you're making

9:22

sure it's in the store? Yes, sir. And

9:25

when you're walking up and down the aisle here, what are you seeing? What are you

9:27

looking for? What

9:29

am I looking for? I'm looking for empty

9:32

shelves and what I

9:34

could fill and rotate and new

9:37

product in. And I know that

9:39

all big companies pay slotting fees

9:41

to get their products placed in

9:44

supermarkets. So like,

9:46

what are you thinking about slotting fees when you come

9:48

in and look and see where your products are placed?

9:52

It's unfair because

9:56

my Chief competition is Coca-Cola

9:58

and they buy it. Hi out

10:00

all the space whatever they can

10:02

like for example, to talk about

10:05

Melissa Sir So of the road

10:07

a Target and we all know

10:09

Target, the national account or news

10:11

Nasa town. We were up about

10:14

forty percent in the last year

10:16

and Targets specially just one open

10:18

eighty six streets and all the

10:20

sudden Cope did some kind of

10:22

slot who payments or whatever was

10:25

and now we used to have

10:27

like maybe or forty percent of

10:29

the south. Now we got twenty

10:31

percent myself and they have even percent

10:33

of the south south so it is

10:35

unbelievable. Now my company has the com

10:37

the bat again but they do that

10:39

come on shots. I mean Fc is

10:41

also not small potatoes like that that

10:43

they must be able to fight back

10:45

against go through. but in Manhattan's the

10:48

shelf space as she could see is

10:50

a premium at this point. Suck. Couldn't

10:52

stated sat more low. And

10:54

sell Sith Lord that is. Point is that

10:56

even if Pepsi response in some way it's

10:58

a constant battle. And in a busy

11:01

store a few months with your product and twenty

11:03

percent of the cells is set of forty percent.

11:05

The really hurt sales. Now. There's a

11:07

new issue of people it's up to worry

11:09

about Pepsi and other big companies still have

11:11

to pay the slot and sees the grocery

11:13

stores often are not charging smaller brand slot

11:15

fees. Why? Not. With. That

11:18

of the goodness of their hearts,

11:20

Science Has grocery stores started changing

11:22

their strategy when they started collecting

11:25

data on us. That's literally twenty

11:27

four years ago, the manufacturers use

11:30

to give Sado information to retailers.

11:32

Today retailers are selling that information

11:34

to the manufacturers. Assess. That has

11:37

been the story that a grocery

11:39

stores get. All That Presses data

11:41

will you give it to them

11:44

every time you use your Supper

11:46

Club card? or two thirds of

11:48

consumers have one of these cards kroger

11:51

the largest grocery chain of the country

11:53

says ninety six percent of purchases at

11:55

stores are tied to a loyalty card

11:57

over the years they've been able to

11:59

get deeper into the

12:01

consumer who are buying and

12:03

they're learning more about what

12:05

people want. And one

12:07

of the big things grocery stores are looking at

12:09

with all that data is what types of products

12:11

get bought together. What different items are likely to

12:14

end up in the same person's cart? John

12:16

gives me an example of how this plays out. He

12:18

was consulting for a big grocery store chain and the chain

12:21

was taking a look at their baby food aisle. So

12:23

they looked at the shelf and they

12:25

said, hey, we don't sell a lot

12:27

of papaya for baby

12:30

foods. Let's take one

12:32

of these products and we'll replace

12:34

papaya with beans.

12:37

Some other higher seller baby food. Yeah,

12:39

I think so. But when the store

12:41

stopped selling papaya baby food, suddenly sales

12:43

of their other baby products plummeted. So

12:46

what happened? The person

12:48

that bought the papaya, there

12:50

were very many of them, but

12:53

they also bought diapers. They also

12:55

bought the washable pads. They

12:58

also bought all the other varieties,

13:01

et cetera. So when they lost

13:04

papaya, they lost the

13:06

customer who spends a lot

13:08

of money. So even though papaya

13:11

baby food wasn't a big seller, the

13:13

people who bought papaya baby food tended

13:15

to be bigger spenders overall. In

13:17

recent years, these insights have led grocery stores

13:19

to pay more attention to the products that

13:21

attract certain customers. They're focusing

13:23

more not on how

13:26

many grapes do we buy, but

13:28

how much money do we make from a

13:32

basket that have grapes in it?

13:35

The stores want to bring in the customers whose

13:37

baskets and shopping carts will be more profitable overall.

13:39

And they need data to identify those customers. According

13:43

to the publication The Markup, grocery stores collect

13:45

data on age, race, finances, and employment. By

13:47

using the phone number, you've linked to your

13:50

frequent shopper card and data they buy from

13:52

third parties. But those cards aren't

13:54

their only tool. The Wall Street Journal

13:56

has reported that grocery stores use video surveillance to

13:58

see how long you'll live. look for an

14:00

item before giving up. They call that the

14:02

walk rate. If an item is popular

14:04

but has a low walk rate, stores give it prime

14:07

real estate to be sure you can find it before

14:09

you stop looking. So the stores have

14:11

all this data and one of the key takeaways from

14:13

it is that those high value customers who spend a

14:15

lot of money, they want smaller

14:17

brands, local brands, products with fewer

14:19

processed ingredients, items that are different

14:21

from the big companies. But

14:24

for a long time, it was very hard for these brands to

14:26

get on shelves. Now, one

14:28

of the things that people

14:30

complain about is we're

14:32

a small manufacturer. We just don't

14:35

have the money to pay these

14:38

slotting fees. And it's

14:40

true, it really, really does

14:43

impact the small manufacturer.

14:45

Now many retailers have made a major

14:48

change. They're giving up slotting fees from

14:50

smaller brands to bring in those more

14:52

upscale artisanal items that bigger spenders want.

14:55

In other words, they're making sure there's an

14:57

equivalent of Pahaya baby food in every aisle.

15:00

And this change allowed a lot of startups to get

15:02

on shelves faster than they might have a decade ago.

15:05

That's how some of these startups hit it big. John

15:08

and I arrived in the pasta sauce aisle.

15:10

After seeing the big brands like Prago and

15:12

Ragu, we come across Rayo's. Named

15:14

after like a famous Italian restaurant in

15:16

New York. Yeah, they

15:18

used to say it was the hardest

15:20

table to get a reservation

15:22

for. It ends up that the

15:25

sons got involved with the

15:27

business. It said, we've got

15:29

a really good brand here. People

15:32

have heard of Rayo's. Yeah, they've

15:34

done a great job. So they launched a tomato sauce,

15:36

which am I right? Didn't they sell it to Campbell's

15:38

recently for a very large sum of money? Yeah, he

15:40

sold it to Campbell's. Another

15:42

sort of relatively recent shift in the grocery

15:44

business that I'd love to talk with you

15:46

more about, which is just the proliferation of

15:49

the number of different varieties that

15:51

each brand puts out. There

15:55

was Ragu and Prago's. And I remember

15:57

when they launched Extra Chunky. there

16:00

was spicy. Now, let

16:02

me just look at reo's. There's

16:04

marinara, tomato and basil, vodka arabiata,

16:06

roasted garlic, regular vodka,

16:09

four cheese, sensitive marinara

16:11

with no onions or garlic, caramelized

16:13

onion, bolognese, mushroom and bell pepper,

16:15

pizza sauce, margarita pizza sauce, that's

16:18

all just from reo's. This display

16:20

is nice. This is called billboard

16:22

effect. I mean, you are clearly

16:24

as you stand in this aisle

16:28

taken by reo's.

16:30

It's like one, two, three, four, it's like

16:32

seven or eight shells on top of each

16:34

other, just all

16:36

reo's. So it's just like a wall of reo's.

16:38

Yeah. And so that really speaks to building the

16:40

brand. So it catches your eye when

16:42

you're walking down the aisle. Absolutely. If you get

16:44

a nice display like this, so you're really

16:47

focusing on the brand, well,

16:49

maybe it is good to have different choices.

16:52

I mean, if you had all this space

16:54

and it was all the same product, not

16:56

so exciting, it would not be too exciting. This

16:59

huge variety of products now offered by

17:01

brands from tomato sauces to chips to

17:03

just about everything else is also

17:05

pretty new. And John says this

17:08

change is also fueled by consumer data because

17:10

the food brands can also get access to this data

17:12

for a price. And all this information

17:14

allows them to pinpoint trends and figure out

17:16

what other flavors and varieties people might want.

17:19

And it's easier for companies to make

17:21

all these new flavors now thanks to

17:23

new advances in manufacturing technology. Computerized systems

17:25

can clean and switch manufacturing lines to

17:27

produce a new flavor much faster now.

17:30

Years ago, a company might have had to shut down

17:32

a line for a whole day or two to switch

17:34

between products and you can't make money while your lines

17:36

are down. Now they can make

17:38

more varieties faster. And by using consumer data,

17:40

they can deliver them to the grocery stores

17:42

where people actually want them. And all

17:45

those different varieties make it easier to fill shelves

17:47

and create that billboard effect that John and I

17:49

see in the tomato sauce aisle. He

17:51

says this kind of display is the most effective

17:53

ad a brand can have. This

17:55

is really when you come in here, this

17:58

is really where the

18:00

prime time is. You know you

18:03

talk about on television prime time.

18:05

No, this is prime time.

18:07

You've got to be in front

18:09

of the product in

18:11

order to buy the product. You

18:13

know, and that's prime. I got

18:15

a potential customer standing in front

18:17

of my product with money in

18:19

their pocket. Not at nine

18:22

o'clock at night watching a television commercial.

18:25

So this is huge. This is the moment you're going

18:27

to make the sale. Yeah, this is where the tire

18:30

hits the road. Everything

18:32

you've been doing in the company, managing

18:35

supply chain, getting the best

18:37

ingredients, all that comes

18:40

down to right here. So

18:47

you can understand why there's such fierce competition

18:49

for the best supermarket real estate and why

18:52

stores are giving some prime spots to smaller

18:54

brands. What does it take for a smaller

18:56

brand to get to the point that it's ready to get on

18:58

shelves in the first place? And once it

19:00

gets there, how does it stay there? We'll

19:02

find out. Stick around. And

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19:41

USB ports. Do you know how much fun your kids

19:43

and their friends are going to have in this car?

19:45

They're not going to want to get out. Of course,

19:47

a new year is also time

19:49

for a resolution. Here's one from

19:51

Sporkful listener, Tressa. In 2024, I

19:53

resolved to eat more tahini. This

19:56

is the same resolution I made last year, but this

19:58

time I'm saying it out loud. So hopefully it

20:00

sticks. That's right, Tressa. You can do it.

20:02

I recommended Deaness Sussman's recipe for Tahini Magic

20:04

Shell on vanilla ice cream. It is so

20:06

good. Me, personally, I am resolving to enjoy

20:09

meals eaten in the car more. Whether it's

20:11

on a family road trip or a quick

20:13

bite, the car doesn't have to be a

20:15

place for mindlessly scarfing food down. If you

20:17

focus on what you're eating, you can get

20:19

great enjoyment from meals on the go. Of

20:21

course, it helps if your car has a

20:23

lot of space and a stylish interior, which

20:25

is why your New Year's resolution should be

20:28

to check out the first-ever Toyota Grand Highlander.

20:30

It's got all the space and comfort you need

20:32

to handle any family situation. Third-row

20:35

legroom makes long trips grand, and

20:37

more space means more room for

20:39

memories. Plus, 362 horsepower on the

20:41

available Hybrid Max powertrain. The first-ever

20:43

Grand Highlander has the perfect combination

20:45

of power, acceleration, and efficiency. Learn

20:48

more at toyota.com/Grand Highlander.

20:53

As someone who's lived in Chicago and spent a good bit

20:55

of time in Michigan, I love the

20:57

Midwest in the winter. I really believe that

21:00

the people who live in places that have

21:02

longer winters, like they just know

21:04

how to make winter phenomenal. And Ann Arbor,

21:06

Michigan welcomes winter with arms wide open. Like

21:09

people across the Midwest, Ann Arbor gets more

21:11

creative and full of life when snow starts

21:13

to fall. Maybe you want to spend a

21:16

day snowshoeing or hiking in the woods and

21:18

seeing some nature. You want to make your

21:20

way through town, duck in for a hot

21:22

chocolate, sit by a fireplace, and have a

21:25

nice craft beer. Then you're back out in

21:27

the cold walking around, and then you come into a

21:29

different cozy spot. Maybe it's a concert. Maybe it's a

21:31

theater event. Maybe it's a phenomenal

21:33

restaurant. Ann Arbor has all these things.

21:36

That's why they say that Ann Arbor

21:38

winter is brighter. And there are so

21:40

many good restaurants in Ann Arbor. You

21:42

could go there for weeks and eat

21:44

well at a different restaurant every single

21:46

night. And you can visit surrounding towns

21:49

like Ypsilanti, Dexter, Chelsea, Manchester. So plan

21:51

your getaway at visitannarbor.org and see how

21:53

they winter brighter. For

21:56

175 years, Gortons has been committed to spreading

21:58

the goodness of the world. The Sea by

22:00

making quality seafood accessible to everyone, all

22:03

responsibly sustaining it's future and let me

22:05

tell. Have been enjoying a lot of

22:07

incredible Gorton seafood in the past when

22:09

households and I didn't realize how many

22:11

different great products Gordon's offers until they

22:14

sent me this incredible care package. the

22:16

such as this text which my kids

22:18

love. They. Have a whole variety of

22:20

seafood products with products today ranging from one

22:22

hundred percent whole wild caught Alaska Pollack Falaise

22:25

to crispy butterfly shrimps to the classic fish

22:27

sticks. The fish cooks up in the oven

22:29

nice and crispy with a great fresh taste

22:31

day like some were. Tartar sauce Beckett m

22:33

me like I'm with Catch Up. I like

22:36

to tartar sauce with a-of hot sauce in

22:38

all cases that this cooks up so crispy,

22:40

so flavorful and think easy and you know

22:42

how to fight in the store. Look for

22:44

the iconic fishermen and yellow packaging. You gonna

22:47

fry it or we haven't tried. Know. Why

22:49

you gotta get back to it? Visit

22:51

Gordon's.com to learn more. Find a store

22:54

and get recipe inspiration. Time.

22:56

Time for a quick break to talk about

22:58

McDonald's. Mornings are for mixing and matching at

23:00

McDonald's. For just $3, mix and match two

23:03

of your favorite For just $3, mix and match two of your favorite breakfast items,

23:05

including a sausage McMuffin, sausage biscuit, sausage

23:07

burrito, and hash browns. Make it even

23:09

better with a delicious medium iced coffee.

23:11

With McDonald's Mix and Match, breakfast items, including a sausage McMuffin. you

23:13

can't go wrong. Price and participation may vary.

23:25

Welcome back to the score full I'm damn

23:27

pass when he was about to the so

23:29

I want to say more about this tour

23:31

rights or my cookbook. Anything's Possible comes out

23:34

in March. I'm have gone on the biggest

23:36

tour in support for sisters. These events will

23:38

be book signings and live podcast and been

23:40

conversation with some incredible folks many from you've

23:42

heard here on the Silver Force of he

23:44

turned the tables in asked me some questions.

23:46

can be great so where am I going

23:48

and who will I be tied in with?

23:51

Well I'm glad you asked. New York City

23:53

with cookbook author and you tube star Claire

23:55

Savitz. long island with top chef scale

23:57

simmons chicago with the korean vegan so

24:00

fucking he

25:00

spent three years as an investor in

25:02

cpgs that's consumer packaged goods companies he

25:05

invested in some of the small new food brands you

25:07

see on shelves today in twenty eighteen

25:09

he decided to go to work for one of

25:11

those brands ollie pop a new soda company with

25:13

big ambitions to compete with the largest soda companies

25:15

in the world by offering a soda with less

25:17

sugar and a lot of fiber there's a present

25:19

more fiber in alie pop than there is in

25:21

a serving a metamucil so it's a it's a

25:23

it's a healthy dose of the fact that third

25:25

of your daily intake on on the alie pop

25:27

website under the uh... f a q it

25:30

says that is it okay to drink more than one

25:32

alie pop a day and

25:34

the answer is we recommend starting with one candidate

25:36

in working your way up to two or more

25:39

if it feels right tell me your strategy for

25:41

incorporating view for for for working your way up

25:44

if you're have a low floor fiber diet if

25:46

you drop nine grams of fiber in one sitting

25:48

work eighteen if you have to at a time

25:50

like there's a chance it

25:52

might just run right through you so we don't

25:54

you know what people have like a negative experience

25:57

alie pop is launched in the bay area by

25:59

ben goodwin Ben made his first sales by

26:01

driving around to health food stores in the area, convincing them

26:03

to stock his product. Steven was in

26:05

LA at the time, and as someone who had experience

26:07

with small beverage brands, he knew where Ollie Pop needed

26:09

to be to get a start in LA. If you

26:11

launch in on the West Coast, you generally go into,

26:14

you want to try to get into Erewhon

26:16

first. For folks who don't know,

26:18

Erewhon, it seems like what they're most famous for is

26:20

being the most expensive grocery store anybody's

26:22

ever been to. They have

26:24

like $25 smoothies. I

26:27

can tell you from my

26:29

time doing this that the second I

26:32

would tell people what I do or what I'm working

26:34

on or whatever it is, in the second we got

26:36

into Erewhon and I could say in the conversation, we

26:38

are now selling in Erewhon, the whole conversation changed because

26:40

in LA, it's just like a rite of passage. It's

26:42

kind of the first litmus

26:44

test of like, can you sell to like

26:47

the most curious, highest income

26:49

consumers? Now,

26:51

as we discussed, if you can sell to

26:53

those consumers, you'll have an advantage with retailers

26:55

across the country who want those higher income

26:57

folks and might cut you a break on slotting

27:00

fees to bring those customers in. But how

27:02

exactly did Ollie Pop get into Erewhon? Well,

27:04

here's another tip for small brands. It's

27:06

always good to hire someone who has connections. Like

27:09

to be completely honest, I like knew the owners

27:11

of Erewhon here in Los Angeles and I

27:13

literally showed up at their office at the

27:15

time in West Hollywood, which was above

27:18

their store and like brought

27:20

samples in. There are at least 200 different

27:22

beverage options at Erewhon and in 2019, Steven

27:25

says Ollie Pop was

27:27

one of the top sellers, which is great, but there

27:29

were only five Erewhon stores in LA at the time.

27:31

Now there are seven. Ollie Pop wanted

27:33

to get a lot bigger and if you

27:35

want to go in a more mass market

27:37

direction from Erewhon while still being in a

27:39

more upscale natural foods type store, the next

27:41

logical steps are whole foods and sprouts. But

27:44

in order to get into those stores, Ollie

27:46

Pop needed to knock something else out because

27:48

if you think about it, you don't see

27:50

any empty slots in grocery stores, right? So

27:52

every time a new product comes in, it's

27:54

replacing something else. Even though Ollie

27:57

Pop calls itself a soda, they're not in the soda

27:59

aisle. Competition was the product

28:01

that was sitting right next to them on the shelf.

28:03

We often sit in the

28:05

same sets as Kombucha. And

28:07

if you look back in history too, in 2018, 2019 when we

28:10

launched, there had been this like

28:13

massive boom in the Kombucha category and there

28:15

was a ton of brands and a lot

28:17

of stores that had full coolers that's just

28:19

dedicated to Kombucha. Like Kombucha, Alipap

28:21

is sold individually in the refrigerator aisle and

28:23

sells for about $250 a can.

28:25

Now, that's obviously more than a can of Coke, but

28:27

less than a bottle of Kombucha. And Steven

28:29

says at this time, the Kombucha bubble was starting

28:31

to burst. It felt like it was

28:34

starting to kind of like top out with consumers. The

28:36

product was like a little bit too expensive, maybe didn't

28:38

taste as good as it needed to to really scale

28:40

with the masses. So there was all these Kombucha brands

28:42

themselves and we were just making the argument like, let

28:44

us take out one of those and see how we

28:46

can compete with the rest of the Kombuchas. And that's,

28:48

you know, that was like a core component of our

28:50

strategy at the beginning, which is proving we could be

28:52

better than the bottom half of the Kombucha set. Alipap

28:55

became part of a new broader category called

28:58

functional beverages. These are beverages that say

29:00

they serve some function in addition to

29:02

hydrating you, some kind of purported health benefit.

29:05

The New York Times reported that from 2020 to 2021, functional beverages are

29:07

one of the fastest

29:10

growing non-alcoholic drink categories in the

29:12

U.S. And during COVID, when

29:14

so many things slowed down, small food brands

29:16

grew. Some of that had to do with

29:18

the trends we discussed earlier. But Steven says there

29:21

was another factor at play, a rush

29:23

of investment in food startups. There was

29:25

kind of this like artificial-ish bump during

29:27

COVID where everybody was online, everybody was

29:29

shopping, everybody was really into their health

29:31

at the time. And you saw this

29:33

boom in like Better For You, consumer

29:35

products online. And candidly, it made

29:38

a lot of businesses think they were more successful than they

29:40

were. And they raised money off of

29:42

those numbers. They used to be like, if you had a

29:44

deck for a beverage brand, you could raise a couple million bucks

29:46

a few years ago. And now it's like, you need traction,

29:48

you need to prove that there's actually product market fit. People

29:51

aren't just throwing money at a deck. You need to have

29:53

an actual beverage, maybe not just a deck. Yeah, that's a

29:55

good one. Yeah.

29:58

About a decade ago, new food and beverage.

30:00

brands started to take off and then bigger

30:02

food companies started buying up the smaller successful

30:05

ones like the way Campbell's bought Reo's pasta

30:07

sauce. Those acquisitions led more people

30:09

to start food companies and raise more money faster

30:11

because the market was heating up. At the end

30:13

of the day, the goal of most startup businesses

30:15

is to get acquired. And so as you have

30:18

more companies coming in and buying

30:20

businesses earlier, that then

30:23

incentivizes venture capitalists to come invest earlier. Alipop

30:25

was able to ride that wave. In 2019,

30:27

they raised $2.5 million in a seed funding

30:31

round. The next year they launched nationally in

30:34

Sprouts and in over half of Kroger stores

30:36

nationwide. In a few years, Alipop went from

30:38

a handful of stores in California to hundreds

30:40

across the country, which is great, but

30:43

it means they needed to make and

30:45

ship tons more soda. Filling large orders

30:47

requires a lot of capital and costs

30:49

are especially high when you're a small

30:51

food company. You can't take advantage of

30:53

economies of scale. Beverages in particular

30:55

are tough because they're very heavy, which makes them

30:57

expensive to ship. So let's say

31:00

you find a way to make more of your product while keeping costs

31:02

down. Now you can offer it to more

31:04

stores, get it on more shelves. Great, right? But

31:06

traditionally, that's when you hit those pricey

31:08

slotting fees. So how exactly do

31:10

you convince the grocery store to waive a slotting

31:12

fee? So if you're growing really fast, there's a

31:15

lot of consumer adoption for the product, there's a

31:17

lot of buzz on social media. And

31:19

you're a retailer and you don't have that product,

31:21

you're probably just leaving money on the table, right?

31:23

And so as a brand, you

31:25

have more negotiating leverage to not pay slotting

31:27

fees. If a retailer kind of wants and

31:30

needs your product, you also have to remember

31:32

that we're bringing, you know, new users to

31:34

a category in in a lot of cases.

31:36

And so people who maybe at Walmart, as

31:38

an example, we're buying traditional soda, and

31:40

we're not even looking at this, like digestive

31:42

health set are now moving there. And, you

31:45

know, candidly spending more money per can than

31:47

they are on a traditional soda. And

31:49

that also matters to the retail rate. So you're not

31:51

just like cannibalizing existing products, you're actually

31:53

bringing new people into new sets in the store.

31:56

And that's a very important metric to look at.

31:58

What you're saying is that a product

32:00

like Alipop may bring new customers into

32:03

these stores and get them shopping there

32:05

and then while they're there, they're going

32:07

to buy other things. Exactly.

32:10

Exactly right. Is it fair to say that

32:12

on average, the customers that a brand like

32:15

Alipop would bring in might have

32:18

more disposable income, might be bigger spending customers? If they're the

32:21

kind of people who are going to spend $2.50 for a

32:23

can of soda, then they may

32:25

spend more money on other products too. Correct.

32:28

That's a safe assumption to make, I think. As

32:34

Alipop grew, we got a lot of buzz on social media.

32:37

But you're only the hot item for so long, right?

32:39

What about the next new brand? The brand after that?

32:42

How does Alipop keep grocery stores interested in their

32:44

product and wanting it enough to the way you've

32:46

the slot in fees? Another tip,

32:48

it never hurts to have celebrities on your side.

32:53

We partnered with Camila Cabello, big pop star,

32:55

a year and a half ago and the

32:58

first thing we did with her, we actually

33:00

went into, with their permission, it's not

33:03

like something we just did out of nowhere, but

33:05

we went into a Walmart here in Burbank with

33:07

her and her team and we actually shut down

33:09

the produce section for an evening and filmed a

33:11

produced TikTok where she was walking down the aisles

33:14

and grabbing an Alipop and her outfit

33:16

would change with each can she grabbed. So

33:18

you know, and you very clearly you could

33:20

see the Walmart logo in the background of

33:22

that one. So

33:25

they love that one. We were

33:27

featured prominently in the Nicki Minaj

33:29

Barbie World music video earlier this

33:31

year that's now surpassed 100 million

33:33

views on YouTube and probably another

33:35

30 million. Is that like product

33:38

placement? Do you pay for that? Yeah, that was a

33:40

product placement partnership. I am friendly with

33:42

a production company here in Los Angeles that produces

33:44

a lot of the big music videos. They love

33:46

the team and they just thought we fit very

33:49

well in the aesthetic of the video and I

33:51

was kind of like this feels like a great hack

33:54

to like get us in the Barbie conversation position us

33:56

next to an artist like Nicki Minaj. People would hear

33:58

that and they would say, okay, great. Great, so

34:00

you do this stuff on social media, people

34:02

on social media see it, and then maybe it makes them more

34:04

likely to go to the store and want to buy that product.

34:07

But you're saying that also the stores themselves

34:09

see those things, and it might make them

34:12

more likely to want to carry your product.

34:14

Yeah, I mean, people, average TikTok users on

34:16

TikTok two hours a day at this point,

34:18

right? And there's well over

34:20

100 million Americans on there, and TikTok is a

34:22

huge part of our strategy. And

34:24

this isn't just helpful with customers. Grocery store

34:27

buyers, the people at the big retail chains

34:29

that decide what products to carry, they're

34:31

on social media too. The buyers are

34:33

often heavily impacted by what

34:36

their friends and family and their neighbors are talking

34:38

about, and so they notice this stuff, right? It's

34:40

definitely paid dividends. Today, Alibaba's in

34:42

over 30,000 grocery stores. As

34:44

they've grown, they've also had to change the

34:47

way they present themselves. We started out in

34:49

that, you know, very much focused on better

34:51

for you, digestive health, higher income demo, but

34:54

now we're nationwide at Walmart and Target and Kroger,

34:56

and we've kind of done a bunch of

34:58

consumer research and we've been trying

35:00

to realize people don't really want a health lecture from

35:02

their soda brand, they just want something that tastes good

35:05

and is maybe lower in sugar. So we are, I

35:07

think we've crossed this chasm out of just being like

35:09

a health and wellness product and to just

35:11

like almost like a lifestyle brand. We are

35:13

expanding the health and wellness set into

35:16

Nuke users who maybe never

35:18

kind of shop for these type of products before because

35:20

the product tastes so good. And

35:22

I think that's an important thing that a lot of early

35:25

stage brands miss is they want to make the perfect product

35:28

that is super perfect ingredients and all this

35:30

stuff, but that often results in it not

35:32

tasting as good and it being a higher

35:34

price point that is unattainable for a lot

35:36

of people. Back at

35:39

the grocery store, Professor John Stanton tells me

35:41

Ollie Pop's shift in strategy makes sense. He's

35:44

skeptical of any new product that focuses too much

35:46

on health claims. Consumers are

35:48

fickle. There'll always

35:50

be something that'll be in the

35:53

spotlight. Now it's like

35:55

good for your digestive health, et

35:57

cetera. One was vitamin D, not

35:59

two. long ago. I have to be vitamin

36:01

D. Eventually we're gonna see the

36:04

spotlight move away and people

36:07

are gonna be doing some other thing. So

36:10

if you're too reliant on the health trend of

36:13

the moment your food brand may not be built

36:15

to last especially if you're aiming for mass market

36:17

success and in general John

36:19

says a lot of companies don't understand the

36:21

factors that really influence purchasing decisions. These

36:24

things that people say are so important

36:27

are not the products that they like. Everyone

36:30

wants to be a good citizen

36:33

wants to buy sustainable but they're

36:35

not gonna pay more for it. So

36:37

being healthy and sustainable aren't really

36:40

the keys to long-term mass market

36:42

success. There's nothing in the food

36:45

area that I would say has

36:47

a guaranteed long lifespan of

36:49

new products. 70% of

36:53

new products fail and I'm on the the

36:55

low side. I mean there other people out

36:57

there saying 90%. So

37:00

how does a brand make it? John says

37:02

once they get in stores if it's gonna

37:04

stay there long term it won't be because

37:06

they have the best shelf placements or the

37:08

best packaging or the greatest health benefits or

37:11

the most sustainable manufacturing or celebrity endorsements. They

37:13

need to sell at the right price and

37:15

they need one thing above all else which

37:18

may seem obvious but John says it

37:20

bears repeating. I

37:22

just looked at some data that I've had

37:25

over the years and

37:27

taste has

37:29

been consistently the

37:32

number one attribute in

37:35

the food business. You couldn't keep a product

37:37

in business. Next

37:47

week our brand new podcast Deep Dish

37:49

launches. It's part detective show, part quest

37:52

through history, and part cooking class and

37:54

we are so excited about the hosts,

37:56

the chefs, recipe developers, and YouTube stars

37:58

Sola and Ham. Our

38:01

first episode is about a Mississippi Delta police detective

38:03

turned tamale king. His journey started when he was

38:05

called to the scene of a car accident on

38:07

Christmas Eve, where he found two dead

38:09

bodies and a trunk full of tamales. That

38:12

one's next week. You don't want to miss it. Meanwhile,

38:14

if you're looking for more sporkful episodes, check

38:16

out last week's show with Aubrey Gordon. Aubrey's

38:18

an author, fat activist, and the co-host of

38:20

the podcast Maintenance Phase. We talk

38:23

about New Year's resolutions, ozempic, and much more. That

38:25

episode's up now. Check it out. My

38:28

thanks to John Stanton, professor and chair

38:30

of the Food, Pharma, and Healthcare Department

38:32

at St. Joseph's University, and to Steven

38:35

Vigilante, director of Growth and Talent at

38:37

Ollipop. This show is produced

38:39

by me along with senior producer... Emma Morgenstern. ...and

38:41

producer... Andres O'Hara. ...editing by... Nora

38:43

Richie. Our engineer is... Jared O'Connell. ...music

38:45

help from Black Label Music. The sporkful

38:47

is a production of Stitcher Studios. Our

38:50

executive producers are Colin Anderson and Nora Richie.

38:53

Until next time, I'm Dan Pashman. And

38:55

I'm Natombe Peters, living in Long Beach,

38:58

California, reminding you to eat more, eat

39:00

better, and eat more better. Time

39:14

for a quick break to talk about McDonald's.

39:16

Mornings are for mixing and matching at McDonald's.

39:18

For just $3, mix and match two of

39:20

your favorite For just $3, mix and match two of your favorite breakfast items, including

39:22

a sausage McMuffin, sausage biscuit, sausage burrito,

39:25

and hash browns. Make it even better

39:27

with a delicious medium iced coffee. With

39:29

McDonald's Mix and Match, breakfast items, including a sausage McMuffin. you can't

39:31

go wrong. Price and participation may vary. This

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show is sponsored by BetterHelp. And I

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really like the way BetterHelp is approaching this time

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of year, because, you know, around New Year's, there's

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all these resolutions and all this pressure to change

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something. Like, you have to improve something about yourself,

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which suggests that maybe there's something wrong with you.

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But maybe BetterHelp is saying, no, that's not our

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approach. What are some things you want to keep the

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same about you or your life in 2024? is

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just to expand on what you're already doing right. Therapy

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helps you find your strengths so you can ditch

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the extreme resolution and make changes that really stick.

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So Better Help's approach is really more like new

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year, same you. You get to know yourself

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better, you get to know what you're really

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good at, and then you double down on

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those things. So if you're thinking of starting

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to your schedule. Just fill out a brief

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and switch therapists anytime for no additional charge.

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Celebrate the progress you've already

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