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That's betterhelp

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com 20. Hey,

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You're listening to twenty

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thousand Hertz.

0:42

in

0:46

washington dc for a big chunk of my adult

0:48

life so i'm really familiar with the

0:50

sounds of that city at one point

0:53

i even created a poll asking washingtonians

0:55

with the most iconic sound in dc was

0:58

and the overwhelming answer was this

1:02

doors

1:02

opening step back to allow customers

1:04

to exit when boarding please move

1:06

to the center

1:07

the car that's

1:09

the friendly voice you hear on the dc metro

1:12

trains those recordings were made in two

1:14

thousand and six when the city decided to

1:16

update their announcements to choose their

1:18

new voice they held a contest where people could

1:20

submit recordings of themselves the person

1:22

they chose with a needed washingtonian

1:24

named wendy miller who beat out over

1:26

twelve hundred applicants from around the

1:28

country and once thousands of

1:30

people started hearing randy's voice every day

1:33

she became kind of kind local celebrity

1:38

for me those announcements works such a

1:40

comforting a quintessential part of living

1:42

in d c step back

1:45

doors closing a few

1:47

years ago i was on another podcast called

1:49

the big listen talking to host lauren over

1:51

about the sounds of the city we met up

1:53

in dc is union station when down

1:55

into the metro hopped on one of the brand new

1:57

trains then heard this

2:00

that back doors

2:02

closing that's not the right boy

2:04

now on the seven thousand years ago river

2:06

that the robot in line

2:10

and , fairies to point out i'm just

2:12

not only myself right now wow

2:15

this is the gone from our future while

2:18

, i while no idea

2:24

as you can hear i was pretty heartbroken to

2:26

learn that this voice that washingtonians

2:28

overwhelmingly described as the

2:30

most recognizable sound in d c

2:36

beautiful human voice had been

2:38

replaced with text to speech

2:41

stores

2:41

the opening set that to allow

2:44

customers to exits when

2:46

boarding please move to the center

2:48

of the car

2:53

that on the train that day lauren and i seem

2:55

to be the only ones who cares so

2:58

i think people don't care because they don't know the stories

3:00

behind these fees sounds and a thought

3:02

process like that thing on the metro

3:04

was thought out well it's a beautiful time

3:07

the voices beautiful the tone is

3:09

perfect but whenever we'd sterilize

3:12

are sounds with somebody just as it's hair

3:15

were losing something

3:19

that experience with me and

3:21

it got me thinking about the people behind some

3:23

of the other train announcements around the world

3:30

any a little festivals and as soon

3:32

as you

3:44

the voices are deeply ingrained

3:47

in people's lives there a comforting

3:49

constant in a busy and sometimes

3:51

frightening world and yet certainly

3:53

anyone knows who these voices belong

3:55

to i'm going to hear their stories

3:57

preferably before they get the cliche the

4:01

and i knew the person to ask

4:12

martin the

4:15

dollar either going really good

4:17

so you've written a bunch of episodes for our show

4:19

but you've actually never reported one before

4:22

so would you mind introducing yourself though

4:25

i'm not an ulster come a producer and musician best

4:27

out of london england

4:28

before i was a producer i had a real job

4:31

in an office and i had to commute

4:33

into central london and back home every

4:35

day five days a week for over

4:37

ten years so i had a lot of

4:39

these announcements

4:41

image trying to arrive alongside platform

4:43

to is a district line surveys

4:46

the also spent time in new york city when

4:48

over there there's one particular announcement the i had

4:50

over and over than clear of

4:52

the closing doors please my

4:55

name is charlie pellets and i'm a

4:57

radio reporter in new york but

4:59

i'm also known as bus stand

5:01

clear the closing doors please guy

5:07

Bella has had a very, very interesting

5:09

career. His story starts right

5:11

here in London. The city watch Ali was

5:13

born originally,

5:15

I am from the United Kingdom and

5:17

indeed are still got some family living

5:19

over in England, from London, North,

5:22

London East Finchley. My

5:24

dad absolutely loved trains

5:26

and England has

5:28

an absolutely glorious

5:30

history when it comes

5:33

to rail. And I remember

5:35

one of my first experiences with

5:37

steam by the time, you know, I

5:39

was growing up in England, steam was a thing of the past

5:41

for the most part, but I

5:44

remember entering a contest sponsored

5:46

by an ice cream company. You

5:48

could send in an entry and

5:51

you could get on a with

5:53

you in a couple family members on a family train,

5:55

and I thought this was so unbelievably.

5:57

Cool.

6:02

martin so i'm no expert

6:04

in socio linguistics but

6:06

surely doesn't sound very british to my years

6:09

well when trolley moved to the united states as

6:11

a child's he found his english accent

6:14

muslim really an asset

6:20

i had a british accent when i first came over here

6:22

and the kids made fun of me for having

6:25

an english accent so i did everything

6:27

that i could to get rid of that english

6:29

accent how does i do that listening

6:32

to people on the radio and america

6:35

time , of the gates that necessarily do that

6:37

you are beautiful inside a nice your

6:39

eyes with alleged right like less right as the special

6:41

i make of that makes you feel special you

6:44

can the days of am radio charlie to tune

6:46

in at night and his stations and accents

6:49

from across the united states

6:51

here in america depending on atmospheric conditions

6:54

depending on the time of the year and

6:56

especially at night you can pull in all

6:58

sorts of radio stations from various

7:00

cities way beyond your

7:03

traditional local listening area is

7:07

cater yard

7:19

but that basically

7:21

is why and how i spend so much time

7:24

listening to the radio and i think listeners

7:26

to this would agree that you know what i

7:28

think the guy did wind up with a pretty good american

7:30

accent

7:35

college experiences as a young radio fun

7:37

had a pretty long lasting effect on his choice

7:39

of curious well i handled me and

7:41

of pretty good career as a radio dj

7:43

at one point of my career have enough for couple

7:46

years came to new york had an affair

7:48

job at an all news radio station

7:51

this was when his love of trains and his

7:53

talent as a voice performer finally

7:55

came together

8:00

two decades ago plus a

8:02

had a couple of coworkers who went

8:04

on holiday from new york over to

8:06

the united kingdom and they came

8:09

back and they were hit by how

8:11

clear the announcements

8:13

were in the london underground

8:16

stand clear the doors place

8:18

and they came back and said more can

8:20

we do to get clear announcements

8:23

in new york city promises that

8:26

that time the winter the automated announcements

8:28

on the new york subway it's all stung play

8:30

with the closing doors place where be announced by staff

8:32

at each station sometimes they were very

8:34

clear another times not

8:36

so much

8:45

how many within our company knew

8:47

somebody at the transit agency

8:50

and please call essentially saying

8:52

what can we do to get a

8:54

better sounding subway system

8:56

and they said funny you should mention that because

8:59

we're in the process of rolling out some

9:01

new subway cars and

9:03

we'd love to voices out

9:06

so a of i

9:09

in for the of the

9:12

in this way announcements

9:17

holly don't remember much about the session except

9:19

that it was fast they have to be

9:22

i was in the session with steve

9:24

the engineer and of essentially the two

9:26

of us like you know we got other things to to

9:28

fight now can we move the process along so

9:31

i remember see said okay let's go and

9:33

i said stand clear the closing doors

9:35

please what you hear

9:38

in the new york city subway system

9:40

today is the

9:42

first take that i did

9:44

with steve there was never any going

9:46

back there was ever any revision there was

9:48

never any can you change this it

9:51

was the first take stand

9:54

clear out the closing doors place

9:56

that is what sticks today in the new

9:58

york city subway system

10:00

the course of the time trolley didn't know

10:02

for sure that there were going to use his voice at all

10:05

as far as he was concerned the trying

10:07

out

10:11

we didn't know if any of us was ever going to stick

10:13

or if any of this was ever going to use

10:16

them , they got a call where they said we've

10:18

put your voice on some of the subway cars if you'd like

10:20

to travel up to one of the train yards in the bronson

10:23

and listen to what we've got you're welcome

10:25

to to i got up and

10:27

the first time you ever get into a brand

10:29

new subway car it's like picking up a new car it's

10:31

got that new someone car smell

10:34

to it and lo and behold they played the

10:36

played glare of

10:38

the closing doors plays an

10:41

enormous profit tear to my i couldn't believe

10:43

that said oh my god this said oh this is is

10:45

possibly is going to happen and one

10:47

by one they roll out the trains in there with the

10:49

announcements and this stuff

10:52

for the and smith for two decades

11:00

if you ride the subway today you'll hit charlie saying

11:02

things like ladies and gentlemen for

11:04

your safety please do not lean

11:06

against the doors ladies

11:08

and gentlemen this is the last stop

11:10

on this train everyone please

11:12

leave the train ladies and

11:15

gentlemen thank you for writing with empty

11:17

a new york city transit

11:20

twenty years on there was so things that annoy him about

11:22

his own performance that that

11:24

there are announcements that i hear today

11:26

some of which i just dislike

11:29

theres a really large

11:31

interchange here in new york at times square

11:33

where it seems like almost all of the

11:35

subway lines come together so

11:38

its transfer is available to

11:40

the one seven a

11:43

b c the e

11:45

f m n q

11:48

are and w trains

11:51

and whenever i hear that announcements it

11:53

always bothers me because i sound

11:56

like m talking computer voice

11:58

and it just doesnt flow like

12:00

human being it's just not conversational so

12:02

i really dislike that announcement and

12:04

wish it could be changed

12:06

despite trolleys perfectionism about his own performance

12:08

being the voice of the subway has led to some

12:11

amazing opportunities

12:18

it's been an absolutely

12:20

amazing enjoyable ride

12:22

i had a tv appearance that came out of

12:24

this sub with a fellow care and york on

12:26

the late night shows the conan show i

12:29

thought about some other phrases i've always wanted

12:31

to hear your voice to mind right now

12:34

next funky towel

12:40

hey girl you are

12:44

even got a broadway appearance cameo out

12:47

of this there was a show that ran for a couple of months

12:49

here in new york called in friends at holly

12:52

went to see the shown his birthday and

12:54

he got caught up on stage name

13:00

is advertised

13:08

the

13:12

for , your or

13:16

so we're or more the

13:27

twenty twenty tali did his

13:29

toe into pop stardom

13:31

the name the band is called a jr

13:34

and when they were starting out they would

13:36

perform in the new york city subway system

13:38

they did a video

13:40

that was a mess up of

13:43

the stand clear the closing doors announcement

13:46

with the being bombed

13:48

the we have here in new york for

13:51

enron

13:55

very very new york

14:02

he then mixed in elisa

14:05

keys the song living in new york

14:19

then he brought a tear to my eye when

14:22

i heard the saying as a oh my god you know here's this

14:24

kid who grew up in england

14:26

came to the united states became

14:28

an american citizen gets to

14:30

be the voice of the greatest underground

14:32

system in the world

14:34

the bottom line is that i sent

14:36

them a note saying you guys brought a tear to my

14:38

i'm just so overjoyed so

14:41

delighted by this song thank

14:43

you very much and then must been

14:45

a year later or something like that they

14:48

, back to me saying you know

14:50

hey we're we're in the process of putting together

14:52

a song and they ask me if i would record

14:54

these lines and i did the

14:57

names a song and i'm on by the way as called bang

15:01

dogs the

15:05

here we go part you know you can figure

15:07

out how that would fit into a song bang

15:09

was bang billboard top ten hit this video

15:12

has ever fifty million views million each

15:14

year we go

15:18

probably loves being an an answer for the new york subway

15:20

but he does take inspiration from an even

15:23

older underground train system

15:28

as a kid growing up in london there was

15:30

the announcement that stuck with me forever

15:33

lions at a gas if

15:35

you've ever travelled on the london underground you'll have

15:37

heard that line the very polite british

15:40

way of saying some sort of the train onto

15:42

the tracks i'm for almost two decades

15:44

nine the iconic close i stuttered sounded

15:47

like miss mind the gap place

15:50

that version was actually recorded by

15:52

one half of half tube announcement power

15:54

couple here's the other half the

15:57

ten clear as the closing doors

16:00

most of the time where the hey me he so

16:03

my husband's the who has the most iconic

16:05

and absence of them all because he's mind the gap that's

16:08

, up but before you hear it mind

16:10

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they had to wear yemen's leave your mike

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and that's exactly what latinos are doing all

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18:12

charlie palate is the friendly voice

18:14

the millions of new yorkers to stand

18:16

clear of the closing doors place

18:19

but before the pot

18:20

and a broadway musicals and the late night

18:22

shows he was just a british kid taking

18:24

trips on the tube and every time he did

18:27

he would hear a voice of warning him to mind

18:31

that announcement which announcement which from the

18:33

sixties vividly sacharov ever

18:35

becomes available mine would

18:38

love to do that

18:41

when tony was young he probably would have had

18:44

the vision mind the gap that was recorded bucket a lot

18:46

of thing is peter wasn't a voiceover

18:48

artist he was assigned engineer he

18:50

got to get completely by chance and

18:53

six peter studio had been booked by an actor

18:55

who's going this months before

18:58

that arrived

19:05

was explained in an old segment on thames nice

19:08

unbeknownst to him that been around over

19:10

the actors the actors and the company decided

19:12

not to use him

19:13

that by future and they happen to have pizza

19:16

melissa loosely intoning mind

19:18

other gap and a star was born

19:21

pieces which was used for many years

19:23

but the mind the gap easy nowadays was recorded

19:26

by still say

19:26

mind the gap please use

19:29

, recorded lines like this train will

19:31

terminate here here those mother

19:33

new voice you hear on the to calling of

19:35

old faces the months and house fire

19:37

victoria and embankments i'm

19:40

ellen hamilton i'm i'm voice

19:42

they brought to fill

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fire and allen hamilton were rare

19:50

husband rare husband and then sitting they

19:52

met in bolton in the north of england when

19:54

they would dj isn't the same local radio station

19:57

wheelbase doing a radio says and

19:59

them and

20:00

the an hour of nonstop me that between my seven

20:02

fill say when we thought difficult know each other and

20:04

every week with this is that they've either a bit more

20:06

insistently with his friends and it

20:08

ended up becoming a little that more much

20:10

as clearly you know the twins

20:13

me make a guy obvious that more

20:16

, later be on the jobs

20:18

as radio djs phil and elena busted

20:20

some coming voiceover work i'm

20:22

after they got to

20:27

which of course when you listen to radio

20:30

adverts and things it's quite handy having

20:32

a male and female in the same place at the same

20:34

time because and they can bounce off each other instead

20:36

of having to recalled one in their home studio

20:38

and somebody we met him studio

20:41

gerald and i had to for the new master five

20:43

he has two kids

20:49

a windbreaker maid outfit

20:52

icebox thoughts so

20:54

i think flores the business took off quite

20:56

well said we weren't just recording radio

20:58

commercials or train announcements as a kind of doing

21:00

anything that why it a boy and

21:03

have i have locked myself in a pretty dreams

21:05

every they

21:08

wanna sell say his early walls was being the

21:10

voice and ensign trains and many of the stations

21:12

across england not the underground trains but

21:14

the train system that runs across the whole country

21:16

until the sense the

21:20

most people just called that british rail

21:23

fell was the voice of british rail

21:25

for years and years nice

21:26

long before i met him a

21:32

fact when she was young she remembers

21:35

info voice coming out of the british well speaker

21:37

the nikkei we often colors lead speakers

21:39

on crime platforms panelists after

21:42

the uk company that built lead spaces asks

21:45

elaine i was still a school

21:56

and lead going it's not post office

21:58

for testing i'm

22:00

and and

22:01

they have ended up being married saved

22:04

with those experiences the voice of british rail

22:06

he was a much for

22:08

the voice of the london tube and

22:10

i think it was really feel that they won

22:12

said and then they found out that always

22:15

is married to some woman same also speaks

22:17

exam microphone relatives

22:19

the him to so i think

22:21

that's how we got the job and that

22:23

was in sees thousand and five

22:26

muslims two thousand and five because i've just given birth

22:28

to twins

22:29

the canopy two babies and they can have

22:31

got this is the last thing i did spend it

22:33

all i'm

22:42

what the big one mind the gap

22:44

place yet

22:46

the you know anything this that we really

22:48

really needs know because as a matter of life and death

22:50

they gave to fail your accent

22:53

this is a security announcement for

22:56

safety reasons please do not leave

22:58

your luggage or other items unattended

23:00

in any part of the station because

23:03

i think again that

23:04

the male voices the one that supposedly

23:06

as those that people listened saved efforts

23:08

which women just get ignored the odds acidic

23:11

of is this the fluffy pretty terrible you wanna

23:13

be going in that direction love okay so

23:15

is it good service operating

23:17

the london underground line

23:25

elena finance voice isn't quite

23:27

the same as a civilian voice i

23:29

suppose i put on my my normal working

23:31

fully

23:32

the kid that the some the rp which

23:34

most people are

23:35

it's cool i'll pay stunts for

23:37

received pronunciation for

23:39

many years people in the hold

23:41

it was the proper way to speak if you wanted

23:43

sign on class she

23:47

wanted to be on the bbc

23:55

now but things don't always change quickly

23:57

and in two thousand and five okay was stuck

24:00

i would honestly i'm talking to you have

24:02

got a bit of a light northern accent little we lived in

24:04

the north's that's a few put us in france

24:07

the

24:07

the ending of am and that's what

24:10

i did the next he

24:12

tried terminals corner even free

24:15

for the coffin sleep minutes

24:18

something like that really

24:20

having heavy fines is an answer voice in

24:23

an interview with a daily mail when

24:25

you start to feel slightly ridiculous

24:27

itself probably just about any and rice

24:29

all it it is actually

24:31

rated version of a real

24:38

the to bonanza you occasionally have to top

24:40

up you announcements because any station

24:43

has opened or a route has changed

24:45

and matching your latest recording was a record

24:47

he did fifteen or twenty years ago can be

24:49

a real challenge when i do

24:51

top up the cheap announcements i successive

24:53

tunnel my inner thigh it missouri's

24:56

newborns and am step

24:58

away from the microphone of her assistant her assistant

25:01

more i guess because of the way they were mats

25:04

well you can pop up the recordings for the

25:06

there's only so much she can change what you

25:09

sound like and unfortunately not

25:11

everyone is going to like a sense is

25:13

try to tell again just disease

25:15

announcements were rolling out i was

25:17

in the subway car he was one or two

25:19

other people in there and all of a sudden

25:22

the voice over the p a system

25:24

saying stand clear the closing doors please

25:26

and , guy looked up the speaker and said shut

25:29

up mister north dakota and

25:31

, thinking okay now what he meant by that

25:34

it didn't sound like you were from the your we're

25:37

not from america a north dakota an

25:39

accent

25:40

i would suggest not a very specific

25:43

accent just sounds like a regular american

25:45

accents and , think

25:47

that's what he was trying to convey

25:50

we'll use our and stuff obviously

25:52

be we adapt a little bit as we get it

25:55

is forty years ago everyone would have been

26:04

then obama and

26:06

the way i speak now

26:08

the popular in twenty years so now you

26:10

know i have to accept that will however people speak

26:13

in the

26:15

the women i have a quite

26:18

the sound relatively ageless

26:21

you know domain lately we just clear

26:24

apart from today's planned engineering

26:26

works there are no other reported

26:28

delays and at seat trolley

26:30

service of drinks and light refreshments

26:32

is available on the service

26:35

but , think one day

26:38

those announcements well sounds clients else

26:40

has since since

26:48

elena worked on voice overs together for

26:50

many for but sadly

26:53

soon developed cancer and died

26:55

in april twenty six thing the

26:59

following day after he died and day

27:01

after was seen that that's horrible

27:03

anyway but as i'm concerned as think it is

27:05

horrible it ended

27:08

oh thanks again

27:10

for say this shriveled up a little

27:17

don't both skeleton in a bad but in the

27:19

following day the news outlets

27:22

got hold of the story of of the mind the

27:24

gap man has died and then all over

27:26

the press the with these videos and recordings

27:28

of this very healthy sometimes slightly overweight

27:30

man he kind of from thing about infants a camera

27:32

on him from some

27:33

no real my thoughts in a minute in some ways

27:35

it was it was so lovely

27:37

to be reminded of that person

27:40

says that it was just was really strange

27:42

process because then

27:44

the hadn't died a tool and that

27:46

goes the team from feinstein the make

28:04

then would be that people on twitter width

28:07

and height me and fleets going on they've

28:10

been removed from waterloo and

28:12

i'd say oh neat

28:15

, nice and

28:17

every single time he was removed from a say

28:19

in it made me sad says snaps

28:21

it may be really really sad and it was lights

28:24

it senate just letting him died him

28:26

had some i think people

28:28

didn't realize that they were hurting made

28:30

by saying these things

28:42

for elena having as oduya reminders

28:44

made morning much more complicated

28:46

it , merely odds and it's

28:49

it's a really strange home because obviously

28:52

having been at having been widow i know

28:54

the a lotta people either connected

29:03

ways he were also widowed the

29:05

would have given anything to hurt so

29:08

i totally got how lucky i was have

29:11

older because it wasn't just

29:14

the train announced

29:16

it had our mouths now the recordings

29:18

of sometimes him and me and the suit it was

29:25

code on to k k sorry

29:29

know

29:34

a that

29:37

a united

29:40

, amateurs

29:47

but with a downside is that i think was

29:49

that when i heard him

29:52

it was is this he'd never gone

29:54

anywhere

29:59

men

30:00

the time has passed since his death she feels

30:02

different connection to the voice of her late husband

30:18

the he fails that's i think it's nice you

30:20

know either add my my partner loves it the

30:22

cell and i both kind of died him along

30:25

his journey where he needs to go easy on famous

30:27

looked after by base of as which is which

30:29

is really nice would ,

30:31

a dream job as a train on and so was she

30:33

knew immediately my trade loving

30:35

son is a yet opponents as troubling think

30:38

it insects are on these lengths railway so maybe

30:40

i'd like to announce a the says i could just annoy him

30:42

wherever he goes and any claim that he works

30:44

on that klux klan these scripts

30:47

never get away from me there's

31:02

something amazing about

31:05

our part of the background of people's lives

31:08

day after day it might

31:10

seem a small thing but

31:12

over time small things

31:14

can mean a lot as

31:17

we take our conversation

31:20

the time after nine

31:23

eleven and forgive me to they always get

31:25

choked up talking about my life the

31:27

number people who just said they felt comforted

31:30

when they heard my voices

31:34

the had and life then i

31:36

am not going to slaughter myself into thinking

31:38

that it's that important or the it'll be stable

31:41

constant things are important

31:43

get used to them

31:49

my feeling is a

31:52

lovely actually not being famous

31:54

and not one thing to be famous bus

31:56

sitting quietly on a station platform and thinking

32:00

my voice that have a guest speaker and

32:02

nobody knows

32:04

these voices might seem anonymous

32:07

but remember there are real

32:09

people behind them we're

32:11

, human beings only we'll have a story and

32:13

we're paid to sounds almost emotionless

32:17

lit paid sound like with mistress

32:19

with just isn't the facts

32:22

and me i sat through the whole heart and soul

32:25

that sometimes been torn apart and put back together

32:27

again for

32:30

people like eleanor and charlie being

32:32

the voice of the transit isn't just transit job

32:34

it's their passion it's some

33:06

there's only one new york city subway system

33:08

for the past twenty years has only been

33:10

one stand clear the closing doors guy

33:13

and even if and when i get

33:15

replaced always be the first

33:18

it's as simple i will have been the first

33:22

twenty thousand hertz has hosted by me dallas

33:24

taylor and producer of the sound