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Incorporating IT Service Management: Digging In The Right Place

Incorporating IT Service Management: Digging In The Right Place

Released Wednesday, 8th October 2008
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Incorporating IT Service Management: Digging In The Right Place

Incorporating IT Service Management: Digging In The Right Place

Incorporating IT Service Management: Digging In The Right Place

Incorporating IT Service Management: Digging In The Right Place

Wednesday, 8th October 2008
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Cheryl CroceSr. ConsultantVeris Associates, Inc.As I pored through research on IT trends, the economic impact on those trends and the forecasts over the past few months, a line from the movie Raiders of the Lost Ark kept popping into my head:“They’re digging in the wrong place!” For those of you who have not seen Raiders of the Lost Ark, everyone in the movie is in a race to find the Well of Lostimage
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Veris Associates, Inc. - ITSM

Are you an IT Manager trying to update the infrastructure to meet the business' ever changing needs while at the same time struggling to maintain stability? How to combine flexibility and reliability?

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