Kristi speaks with Dawn Ressel Experience, Design Leader at Intuit and and Kristy Avgerinos, Senior User Experience Researcher and Project Manager at Intuit. Dawn and Kristy have been building a culture of customer empathy with engineers and ot
In episode #2, Morgan and Kristi talk with Kris Angell, founder of Hopscotch Labs, a design research and innovation firm. We talked about innovation—how is an innovation practice different from a UX practice? What does it look like on a day-to-
An interview with Morgan Caputo, UX Manager at SpringCM - Morgan and I talked about how she started off as a UX team of one and went on to lead a growing UX group at SpringCM. She gave lots of specific examples of the activities and the state