Managed care insurance and doc-in-the-box DSOs are rapidly turning our dental profession into a commodity business. Low fee DSOs and the infestation of network reduced-fee insurance plans are making it tougher for us (private practice GP dentis

Disnify Your Way to Magical Success - EP 021

Jan 24th, 2020 51m 4s

Your New Patients Most Critical 30 Seconds

Nov 5th, 2019 6m 2s

If there was a single EASY GEM you could deploy which requires only 30 seconds of your time, costs little or nothing, and GUARANTEES a measurable reduction in new patient no-shows and an increase in case acceptance... wouldn't you want to do th

Secret Source of Employees

Oct 26th, 2019 7m 46s

This is a story about a Nun. Her name was Sister Denesita. What if you could unearth a seldom-tapped deep (nearly endless) source of potential new team members... a source filled with people EAGER to WORK... willing and ABLE to learn just about

Is 1 Million Enough To Retire

Oct 16th, 2019 7m 2s

For some people, it’s a pie in the sky number they wish they could achieve… but likely can only dream of. But for many dentists, a 1-million-dollar retirement nest egg would leave you WOEFULLY SHORT of being able to enjoy a comfortable retireme

Scathing Patient Reviews - EP 017

Oct 6th, 2019 6m 38s

Unfortunately, one of the questions I get from Gem's Family members more and more often is how to respond to a terrible review left by an irate patient. The internet presents awesome opportunity. It can help us in so many ways. But it also has

How to Fill Your January Schedule

Sep 25th, 2019 7m 22s

Whether you have just a few openings left in doctor's schedule for January or you're "wide open" right now, here is a PROVEN EFFECTIVE way to FILL your chair and come out of the gate smokin' this January... it won't cost you a penny and will ta

Insurance Bullying

Sep 18th, 2019 7m 37s

It's (beyond) time to fight back. Ask your business staff how much of their VALUABLE TIME IS WASTED by dental insurance carriers deploying DELIBERATE BULLYING TACTICS. It's beyond time to fight back. Being put on hold and left there for 20 min

Magic Phrase Increases New Patient Flow

Sep 11th, 2019 7m 42s

Imagine if there were a "Magic Phrase of Marketing..." a short easy sentence your team could learn in less than 30 seconds and deploy today... one sentence which could increase your new patient flow by as much as 15% per year. This Magic Phrase

Licensing Board Investigation

Sep 4th, 2019 8m 38s

My team knew I preferred not to be interrupted while treating a patient. When Izabel buzzed I knew there was something wrong. She began, "Dr. Orent, there's a man here to see you. Says he is an investigator from the Massachusetts State Licensin

Monday Morning Sabotage, Forrest Gump

Aug 28th, 2019 8m 19s

Have you ever attended a weekend CE course, come back all excited to apply what you learned at the course... only to be thwarted by that Monday morning back to the same old grind routine? Feels like getting the wind knocked out of you. There’s

Stop Believing My Own Excuses

Aug 21st, 2019 9m 48s

SPOILER ALERT. The KEY to Your UNLIMITED POTENTIAL may Just be a KEY you’re not ready, willing or able to accept. On the other hand… for those who are willing to accept the concept I reveal in this episode… all of your dreams may be possible. Y

DA Asks to Speak with You End of Day

Aug 15th, 2019 6m 24s

Dilemma. Offer ONLY Best Option Care?

Aug 14th, 2019 7m 13s

Have you ever tried to figure out why many patients fail to schedule recommended (and sorely needed) treatment? Recently I spoke with Fred, a general dentist in practice for 37 years. He's given this issue a lot of thought. Fact is Fred pretty

Signs it's Time to Fire an Employee

Aug 7th, 2019 7m 29s

You walk on eggshells beating around the bush rather than speaking to her directly. There are systems and strategies you'd love to try in YOUR practice but you hesitate to ask for her help for fear of her knee-jerk emotion-sucking NEGATIVE ATTI

Red Flag Warning Signs Of Embezzlement

Jul 30th, 2019 12m 34s

What could possibly be more traumatic than having your dental practice burn to the ground? How 'bout learning that the only computer backups were lost along with everything else in the fire. Worse than that... TRUE Story… though not his real na

2 Words Never to Say

Jul 23rd, 2019 6m 10s

One Word Increases Case Acceptance

Jul 16th, 2019 5m 48s

Bakery Trick Skyrockets Hygiene

Jul 9th, 2019 5m 43s

What do a bakery and your hygiene schedule have in common that could easily turn a weak falling apart middle of the day hygiene schedule into a highly profitable cash generating machine? Is Your Practice Suffering from Either of these Profit-Su

3 Years in Federal Prison

Jul 2nd, 2019 6m

Think this could never happen to you? That was Frank's attitude as well. Until the day a Federal Judge sentenced him to three years in "Club Fed" (Federal Prison). The scary part of Frank's story is that the first line he crossed was a line cro

When Patient Asks for a Discount

Jun 19th, 2019 9m 13s

Bill has been with you as a patient just a little over a year. He originally found your practice by your web site. Had some minor perio issues which you've resolved through scaling and root planing visits. He has faithfully followed the three-m

The Achilles Heel of PPOs

Jun 12th, 2019 8m 43s

A deer in the headlights. Literally, what I saw in front of my car last night in the driveway. Figuratively, what's happening to dentists in the headlights of the Evil Insurance Empire. Managed care is great for insurance companies who are maki

CoalMine to GoldMine Intro to Planet Gems

May 29th, 2019 7m 52s

Welcome to Planet GEMS! I’m Dr. Tom Orent… aka, the GEMS guy! This podcast is for General dentists and prosthodontists, in solo or small group practices. If you are tired of managed care insurance dictating how much you can charge, and meddling

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