Episode Transcript
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2:34
descriptions or audio recordings of disturbing
2:36
events which may not be suitable
2:39
for all audiences. Listener
2:41
discretion is advised. The finn
2:47
Holloway is a beautiful river. It
2:51
is a black water stream originating in
2:53
the San Pedro Bay wetlands running 36
2:56
miles to the Gulf of Mexico. The
3:00
river is important to us because it feeds
3:02
into the Gulf of Mexico and it has
3:04
a direct impact on our fish and
3:06
on the sea grasses that are very vital
3:09
to that area. The
3:13
finn Holloway was a beautiful river once
3:15
upon a time according to the
3:18
natives of Taylor County, Florida, but
3:20
not anymore. The algae balloons
3:22
and the sea grass had disappeared. The
3:25
water had turned black as motor
3:27
oil. The insects were deformed and
3:29
almost all of the marine life had
3:31
been wiped out except the female mosquito
3:33
fish which scientists observed
3:36
had begun developing male genitalia.
3:39
As far as water quality, I can't think
3:41
of anything worse than Florida. A
3:43
researcher with the Environmental Protection Agency told
3:46
the St. Petersburg Times in March of
3:49
1991, it was no wonder why. The buc
3:51
guy cellulose plant which opened in Perry, Florida
3:54
in 1954 had
3:56
been pumping 50 million gallons of
3:58
wastewater into the finn Holloway. River
4:00
every day for decades. The
4:03
mill's effluent, which included chlorine used
4:06
to bleach the paper pulp the
4:08
plant produced for use in products
4:10
like disposable diapers and coffee filters,
4:13
was simply discharged and forgotten. And
4:15
it was all perfectly legal. Back
4:17
in 1947, local leaders
4:19
in Taylor County, in an effort to
4:21
attract big business, persuaded the
4:24
Florida State Legislature to classify the
4:26
Finn Holloway River as an industrial
4:29
river. The law, in
4:31
part, stated that any
4:33
industrial operation in Taylor County,
4:35
quote, shall have and
4:37
is hereby granted the right and
4:39
is hereby empowered to discharge and
4:42
deposit sewage, industrial and chemical waste,
4:44
and effluent, or any of them,
4:47
into the waters of the Finn Holloway
4:49
River and the waters of the Gulf
4:51
of Mexico, into which said river flows.
4:55
The devastation that occurred as a result of the
4:57
new law was breathtaking. In
4:59
the late 80s, scientists had also discovered
5:01
that during drought, the bug-eye
5:04
plants, discarded waste seeped into aquifers
5:06
and drinking wells instead of flowing
5:08
into the Gulf as intended. This
5:11
revelation helped explain the dead dogs, stomach
5:13
issues, and blistering scalps common among the
5:15
residents who lived on the riverbanks. This
5:18
revelation also proved to be the breaking
5:20
point for many of those residents. More
5:23
than 40 years after the Finn
5:25
Holloway's industrial classification, people
5:27
demanded change. One
5:31
of those people was 38-year-old Stephanie
5:33
McGuire. Stephanie, a lifelong
5:35
native of the area, owned and operated
5:37
a fishing camp on the Finn Holloway
5:39
River with her cousin, Linda Rowland. In
5:42
1991, after witnessing
5:45
the environmental catastrophe caused by the
5:47
pulp mill firsthand, Stephanie
5:49
and Linda joined a local activist group
5:51
called Hope, Help Our Polluted
5:53
Environment. The group
5:55
petitioned the bug-eye to reduce its waste and
5:58
threatened a lawsuit against the plant. Unsurprisingly,
6:00
those actions proved unpopular with some
6:03
of the townspeople whose livelihoods depended
6:05
on it. On
6:08
April 7, 1992,
6:11
Stephanie McGuire was washing dishes when she heard
6:13
a commotion outside. Linda
6:15
Rowland had driven Stephanie's son into town
6:17
to purchase a Gameboy, so she knew
6:19
it wasn't them. It's
6:21
probably just a boat stalking at the
6:23
camp, Stephanie thought to herself. The
6:26
dogs were barking. She went
6:28
outside to investigate. There
6:30
was a man in a small boat trying to get her
6:32
attention. Do you know who owns
6:35
the cows just down the dirt road? He
6:37
yelled to her. I think
6:39
I might have shot one of them, accidentally.
6:43
Perplex Stephanie McGuire walked outside towards the
6:45
man and locked the gate behind her.
6:48
As she moved closer to the water's edge, she was
6:50
struck by a rock to the back of the head.
6:54
Stephanie fell to the ground. She looked up
6:56
to see two other men standing over her. They
6:58
were wearing camouflage and hunting masks. Soon,
7:02
the driver of the boat joined them and tried to
7:04
pin her down, but Stephanie struggled
7:06
to her feet, reared back, and
7:08
landed a satisfying punch. The
7:11
unlucky recipient of that haymaker lifted his
7:14
mask to collect a dislodged tooth which
7:16
he tucked away in a pocket. Then
7:19
he pushed McGuire back to the ground and stomped on
7:21
her hand. We're going to
7:23
teach a lesson to all you crazy people
7:25
that are going to cause us to lose
7:27
our jobs as the maskless boat driver inched
7:30
towards Stephanie with a razor blade in hand.
7:32
I'm going to do this as slow as I can so
7:35
it'll be as painful as possible, he told her.
7:38
This is the last face you'll see.
7:42
The man slashed Stephanie's shirt open and carved
7:44
a wound from her right ear toward her
7:46
mouth. They used a cigar to burn a
7:49
hole into the flesh above her left breast.
7:52
Then two of the men raped her and bit
7:54
her and then poured the polluted
7:56
river water into her wounds, she told
7:58
authorities. Now you'll have
8:00
something to sue us about," she was told. Stephanie
8:04
McGuire said she thought she was going to die that
8:06
day. The men had a shotgun
8:08
with them but were scared off when her dog
8:10
Boo Boo escaped his enclosure and bit one of
8:12
the assailants in the face. Stephanie
8:15
lay on the ground, bleeding as she watched
8:17
her attackers scurry onto the boat and speed
8:19
away. Local
8:22
law enforcement was skeptical of Stephanie
8:24
McGuire's story, but Stephanie knew they
8:26
would be. The
8:28
Buckeye Cellulis plant, which was owned
8:30
by Mega Corporation Proctor & Gamble,
8:32
was the largest employer in Taylor
8:34
County. By itself the
8:37
company accounted for half of the property tax base.
8:40
At times four of the five county
8:42
commissioners were on P&G's payroll. Needless
8:45
to say the powers-to-be were not
8:47
in tune with the activist's crusade.
8:50
Regardless, a year-long investigation into
8:52
the attack followed, Proctor
8:55
& Gamble even offered a $5,000
8:57
reward for information that never came.
9:00
According to the Florida Department of Law
9:02
Enforcement, all of the available
9:04
evidence conflicted with Ms. McGuire's claims. There
9:07
was no blood at the crime scene,
9:10
no footprints, no evidence of a scuffle
9:12
at all. In
9:14
addition, forensic experts determined that the bite
9:16
mark on Stephanie McGuire's body was not
9:18
actually a bite mark, and
9:21
the cigar burn on Stephanie's
9:23
chest featured a remarkable resemblance
9:25
to Abraham Lincoln as
9:27
if the mark had been self-inflicted with a
9:29
hot copper penny. Stephanie
9:32
McGuire stopped cooperating with authorities.
9:35
She refused to be photographed the day of the attack.
9:37
She refused to take a polygraph test. Stephanie
9:40
was convinced that the Sheriff's Department was
9:42
in the pocket of Proctor & Gamble
9:44
like everyone else. She
9:47
claimed the investigation would never be fair.
9:51
Not any new leads. The Taylor County
9:53
Sheriff's Office closed Stephanie McGuire's case. At
9:56
one point, they even considered filing charges against
9:58
her for perjury. Overstock.
10:01
And Maguire maintain that are story was
10:03
true. The scars on her face and
10:06
a miscarriage. it's up for six weeks
10:08
after the attack. Reproof enough for most.
10:11
Stephanie Maguire in her cousin Linda
10:14
Roland left Taylor County during the
10:16
investigation, but the harassment followed. when
10:18
their new whereabouts were published in
10:20
the local newspaper, the threatening phone
10:23
calls resumed. One of their dogs
10:25
was poisoned with antifreeze. Stephanie Mcguire
10:27
and Linda Roland continued to live
10:29
in fear. Stephanie
10:31
said she kept a gun, buyers died
10:33
at all times, and would wake up
10:36
screaming in the middle of the night.
10:38
A cousin, Linda, a former Buckeye employee
10:40
who was battling for disability payments, told
10:42
the media quote. Stepping outside
10:44
stars will heal. It's are inside
10:46
scars I'm worried about she added
10:48
we have not been violent. We
10:50
have said time and again we
10:52
do not want the mill to
10:54
shut down. Proctor
10:57
and Gamble didn't care the Mcguire
10:59
case that attracted national media interest,
11:02
pr and good or the names
11:04
of the game. Png.
11:06
Was feeling the heat. So after
11:08
spending millions of dollars trying and
11:10
failing to mitigate the ongoing environmental
11:12
disaster, The. Company announced it was
11:14
putting the But I factory up
11:17
for sale. It wasn't worth the
11:19
trouble anymore. The class action lawsuit
11:21
filed against The Planet been dismissed
11:23
because the homeowners cannot proven of
11:25
financial damage. Png was off the
11:27
hook and they were packing their
11:29
bag. The company made sure to
11:31
raptor Environmental boards with extra care.
11:35
Proctor and Gamble strategy is to
11:37
move it's consumer products division and
11:39
to other parts of the world.
11:41
Globalization. Png. Site manager told
11:43
the St. Petersburg Times. The
11:46
environment had nothing to do with it.
11:48
It only seems like bad timing here.
11:51
Bad timing or not, but I was
11:53
not a factory that Taylor County could
11:55
afford to lose. in the
11:57
early nineties the unemployment rate was ah ready
12:00
out of control. Maryland assemblies,
12:02
the county's treasured gunpowder plant was
12:04
forced to shut down after federal
12:07
fraud indictments and the boat
12:09
cells had dried up with the economy. New
12:11
suitors wouldn't be lining up to take their
12:14
places anytime soon. A polluted
12:16
river doesn't exactly smell like money.
12:19
Things were looking bleak. Until
12:21
1993, the Buckeye plant was
12:24
sold to Buckeye Technologies,
12:27
an investor group of former Procter &
12:29
Gamble executives who would then eventually sell
12:32
it to Georgia Pacific, the
12:34
pulp and paper company owned by Koch
12:36
Industries. Later in 1993,
12:38
P&G cut 12% of its workforce, closed one of
12:40
every five
12:43
factories it owned, and awarded its
12:45
stockholders a higher dividend. The
12:48
company also remained the
12:50
biggest customer of the
12:52
Buckeye Cellulos plant. In 1994,
12:55
Taylor County's commissioners voted to strip the
12:57
thin Holloway River of its industrial status.
12:59
In 1997, a $39 million effort
13:03
to restore the polluted waterway was
13:05
underway. Georgia Pacific also pledged
13:08
up to $100 million for the cause.
13:11
In December 2020, the company installed
13:13
a 15 mile pipeline that rerouted
13:15
all the Buckeye waste out past the
13:17
river to instead dump it directly into
13:19
the Gulf of Mexico. There,
13:22
problem solved. For
13:25
those in Taylor County, Florida, the thin
13:27
Holloway is symbolic. It's a
13:29
resurrection, a rebirth, a
13:31
revitalization for the company
13:33
responsible for polluting it, one of
13:36
the largest corporations in the United States
13:38
of America. The thin Holloway
13:40
River was merely a blip on
13:42
the radar, another day at the
13:44
office, a passing afternoon. The
13:47
thin Holloway River was just another line
13:49
item on a list of scandals for
13:52
Procter & Gamble, who seem rather frequently
13:54
embroiled in controversy. Whether
13:56
it's designing a killer tampon, marketing
13:58
a potato chip, that makes you
14:01
shit yourself or just plain old-fashioned
14:03
Satan worship. The Cincinnati-based
14:05
company has seen it all, and
14:07
let's not forget the elaborate test performed
14:10
on animals to research pet fruit. Don't
14:13
say I didn't warn you. A
14:15
multinational corporation's squeaky clean image
14:17
conceals a history of good
14:19
luck, bad luck, triumph,
14:21
and tragedy on this
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episode of Swindle. They
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bring a movement of officials about accounting rearses.
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They all agree around ethical hate, a place
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to pay for our high-value, and they're going to pay for
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going to pay for the record. And in the full attempt
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Facebook games. William
15:29
Proctor, an Englishman, was a candlemaker.
15:33
James Gamble, who was Irish, made soap.
15:37
More than 170 years ago, they formed
15:39
a venture that would grow to become
15:41
one of the world's most valuable and
15:43
admired companies, Proctor and Gamble. Proctor
15:48
and Gamble was founded with humble roots in
15:50
1837 in Cincinnati, Ohio. During
15:54
The American Civil War, The company won
15:56
government contracts to provide candles and soap
15:58
to the Union Army. Or
16:01
products were introduced to new customers around
16:03
the country and profits rose steadily year
16:05
after year. The company
16:07
went multinational and nineteen fifteen expanding
16:10
to Canada. Fifteen years
16:12
later, Nineteen Thirty they crossed the notion
16:14
and started selling products in the Uk.
16:17
Png is rise from that point has
16:19
been meteoric. Today
16:21
Proctor and Gamble products touch approximately
16:23
five billion people every day, with
16:26
markets and over one hundred and
16:28
eighty countries. A company
16:30
dominates the beauty grooming, health care,
16:32
home and baby products markets, earning
16:35
seventy billion dollars in revenue and
16:37
twenty twenty. With. Ten billion
16:39
of that coming to run lucrative
16:41
partnership with Walmart. A classic American
16:43
power couple. Thanks. To
16:46
their brands Tied Aerial and Downey.
16:48
Proctor. And Gamble accounts for thirty
16:50
percent of global fabric and laundry cells
16:53
to Gillette. They deliver a staggering sixty
16:55
five percent of the world market for
16:57
razors and blades. But. None of
17:00
those as Png, his biggest brands. That
17:02
distinction goes to pampers worn by
17:04
twenty five million babies and one
17:06
hundred countries every day. Peppers
17:08
generates ten billion dollars and cells
17:10
annually. In fact, twenty one different
17:12
brands earned more than one billion
17:15
dollars for Png in two thousand
17:17
and nineteen. Proctor
17:19
and Gamble spent only seven of those
17:21
billion dollars on advertising. And twenty twenty.
17:24
And the budget increases every year. As
17:27
a result, the corporation has the reach
17:29
an influence to force an agenda, rewrite
17:31
history, or sell a story. As.
17:34
A matter of fact, when a Pg
17:36
the earliest signature products was marketed on
17:38
a lie. Ivory soap
17:40
the first so to ever flown
17:42
water the with more than just
17:44
a gimmick. Admits that people
17:46
no longer needed to reach blindly on
17:49
the bathtub, forced to retreat their last
17:51
bars. Png had a hit on
17:53
its hands. Ivory became one of
17:55
the best selling brands of soap in the
17:57
world. And four years
17:59
pm. The gleefully told the tale of
18:01
I Verizon and some. How an
18:04
unnamed employ left up that's of soap
18:06
mixing during his especially long lunch
18:08
break. Extra air with whipped
18:10
into the soap and by law
18:12
Ivory was born. A happy accident.
18:15
Lucky us. Except
18:17
none of that actually happened. The
18:19
story was invented just a fun
18:22
little branding exercise. And reality,
18:24
floating soap was created on purpose through a
18:26
series of tests and trials. That
18:29
are employee who accomplice such
18:31
a feat. Why? That was
18:33
chains Campbell Junior. Fun of,
18:35
you guessed it. James. Gamble
18:37
Senior a Gamble and Proctor
18:39
and Gamble. James Jr
18:42
was a Png chemist and I'm eighteen
18:44
sixty three He wrote in a notebook.
18:47
I. Made floating so today. I
18:49
think we'll make all of our stock that
18:51
way. Ally
18:55
sure, but mostly harmless.
18:57
Everyone expects tall tales from a salesman
18:59
do they not However, marketing mistress Woodland
19:02
Proctor and gamble and have been a
19:04
hot water more than a hundred years
19:06
later. In November, Nineteen
19:09
Ninety One, the Attorneys General of
19:11
Ten States, put a stop to
19:13
a Png advertising campaign for loved
19:15
brand diapers. A magazine advertisement for
19:17
the brand pick a the hand
19:19
holding a pile of soil under
19:21
a banner that read. Ninety
19:24
days ago, this was a disposable
19:26
diapers. Clearly be
19:28
at imply that the diapers were
19:30
biodegradable. But in reality,
19:32
the diapers raleigh partially compostable.
19:35
Which. According to the attorneys general of
19:37
those ten states, Would. Have
19:39
been nice to know before people started burying
19:41
them in their yards. At
19:44
a time when we can, american cities
19:46
had the solid waste facilities to properly
19:48
process the diapers and the way they
19:51
were advertising proctor and gamble. The find
19:53
good two thousand dollars but never admitted
19:55
to any wrongdoing. Introducing
19:58
only a non. Ring
20:00
from an approx only lead as into
20:02
twelve hour ago think it last longer
20:05
than extra strength tylenol and will isn't
20:07
stronger Italy the similar to your stomach
20:09
lining an. Aspirin new leaf.
20:13
And Nineteen Ninety Four Proctor and Gamble
20:15
was back in court for off the
20:17
skating. The truth about it. New anti
20:20
inflammatory drugs. The Leafs. Commercials
20:22
for Lead claimed that one or two pills
20:24
provided eight to twelve hours of the lease.
20:27
Far more effective than the competition,
20:29
but only lasted forty eight. According
20:31
to the official looking bar graph, there
20:33
was plastered all over television screens As
20:36
part of Png is one hundred million
20:38
dollar marketing campaign. A
20:40
competition specifically American Home Products
20:42
Corporation maker of the Advil.
20:45
Took. Issue with the claim. And pointed
20:47
out that the to products or virtually identical.
20:50
It was basic Ibuprofen for which the
20:52
Food and Drug Administration recommends no more
20:55
than one dose and an eight hour
20:57
period. Because a potential side effects, it
20:59
did not mean how Png had boasted
21:01
that the medicine was effective for a
21:04
longer period of time. Proctor
21:06
and Gamble. it wasn't a disadvantage into
21:09
an advantage of one the lawsuit anyway.
21:11
The judge rejected the claim that Proctor
21:14
and Gamble had deliberately intended to mislead
21:16
customers. But that the mountains
21:18
of conflicting claims presented about the
21:20
pain killers and left him with
21:22
the quote monumental Headache. And
21:25
addition to misleading marketing for profit
21:27
Proctor and is also known for
21:30
it's socially progressive marketing campaigns to
21:32
promote brand awareness. In
21:34
recent years the company has produced
21:36
traditional and digital as spots to
21:38
talk with. Addresses racism in America
21:40
as well as the best men
21:43
can be to less attack on
21:45
toxic masculinity. All noble
21:47
cause is obviously but why. It's
21:50
hard to believe that the corporation embraces
21:52
social progress from the goodness of it's.
21:55
hard because a corporation has no heart.
21:57
And as products that it wants to sell to can.
22:00
Summer and A conducts research on
22:02
Us consumers. They understand which way
22:04
the wind is blowing. In.
22:06
Nineteen Eighty Three, a proctor and
22:08
gamble spokesman admitted as much. Jim.
22:11
Schwartz to the New York Times that
22:13
the company became interested in the topic
22:15
of racial harmony after the results of
22:17
the survey communicated how important the issue
22:19
was two teenagers at the time. If
22:22
it's important to teens, then it's important
22:24
Clear so he said. Despite.
22:28
Being probably the first company to post
22:30
a rainbow version of their corporate logo
22:32
on social media. Thought to
22:34
imagine Proctor and Gamble championing
22:37
any progressive social causes considering
22:39
how conservative the company has
22:41
been internally traditionally. Former.
22:44
Employees have described The Quarter A Png
22:46
as being quote a cross between the
22:49
marines and the Mormon Church. In
22:51
the seventies and eighties, at least a company
22:53
coach gets employees how to dress and a
22:56
way to live. They were tell them
22:58
when the cut her hair. Product. With
23:00
that, the employees lovingly refer to
23:02
themselves. Couldn't even hang artwork in
23:04
their office. Elizabeth from the company?
23:06
Proof? Click! One. Year the
23:08
company even film to the long term. Monitored
23:11
bathroom use and analyze the
23:13
handwriting on an honest Morales
23:15
surveys to issue reprimands. Being.
23:18
Approach toward meant to get phone calls
23:20
would be monitored on and off site.
23:22
Admit that security will be trailing you
23:24
on every business trip. And A
23:26
meant it as you were a woman. You'd
23:28
probably be sexually harassed at some point
23:30
in your career. Proctor would
23:32
say that kind of behavior was tolerated in
23:34
the offices and the plans for far too
23:36
long. Employees have
23:38
also claimed that they were expected to
23:40
go to a traditional charts and encouraged
23:43
to vote republican. They were told how
23:45
the minister spouses into behaving like a
23:47
proper proc toward wife. And.
23:49
A fall of those boxes Born checked. Good.
23:52
Luck on getting a promotion. Merits
23:54
means nothing unless the suit looks
23:56
good. Surprisingly.
23:59
Diverse. The was not a high priority
24:01
for Proctor and Gamble during this era. And
24:04
Nineteen Seventy Seven. Judge. Seventies
24:06
used in Texas. Found. That
24:08
a Png plant in Dallas gave
24:11
black people quote the least desirable
24:13
jobs. Judge she was
24:15
ordered the company to install an
24:17
affirmative action plan to mitigate the
24:19
inequity. Instead, Pnc restructured the business
24:21
and close the plan for good.
24:25
A. Don't tell anybody. The
24:27
company preferred to keep everything classified. Organizational
24:30
Fascism is how one former
24:32
employee described the company. Executives
24:36
that Proctor and Gamble had gone to
24:38
great lengths to conceal the company's future
24:40
plans from its competitors. Did
24:42
dress up as hunters carrying guns while
24:45
scouting locations in the woods. And
24:47
one time even set up a sting of their
24:49
own to arrest a manager who tried to some
24:52
a crest budget both to arrival Brand. Proctor
24:54
and Gamble try to keep a lid on everything.
24:57
Which. Makes what happened in Nineteen
24:59
eighty. All. The more hilarious cities.
25:01
One of this nation's best known and
25:03
respected companies and it produces some of
25:06
the most familiar items and American commerce.
25:08
Toothpaste, soap, detergent but ridiculous is it
25:10
may seem. Now again, there are people
25:13
who insist this company support something called
25:15
the Church of Satan. Rumors.
25:20
began circulating and churchgoing communities
25:22
across America. The family friendly
25:24
company Proctor and Gamble a
25:27
pioneer. Soap and soap operas
25:29
had ties to Satanism. Leave
25:32
with some flyers distributed by pious folk
25:34
claimed the proof was in the company's
25:36
logo. Png logo which
25:38
date back to nineteen thirty each of
25:40
the Man and the moon with thirteen
25:42
stars in the sky. Curls.
25:44
In the Moon mans a beard and
25:47
hair created the number six. Alarmed consumers
25:49
would demonstrate people thought the same number
25:51
in the stars to supposedly clear patterns,
25:53
creating a series of success. The mark
25:55
of the beast but nothing was mentioned
25:58
above the image or used for. The
26:00
product Mister Queen. An
26:02
obvious Neo Nazi if I ever
26:04
saw. Once we're not in the
26:06
business of selling products like fighting
26:08
Game On that we are in
26:10
the business or hopefully selling trusts,
26:13
pansies, links to satanism was such
26:15
a silly rumor spread like hellfire
26:17
of Gather was a product of
26:19
it's time. early eighties conservative America
26:21
and the throes of, say, tannic
26:23
panic. And their caravan of
26:25
Satan worshippers swear on their way to
26:28
every small town grocery store in the
26:30
heartland to stock the cells full of
26:32
personal carrying cleaning products. Oh
26:34
the humanity. Proctor. And
26:36
gamble have no choice but to address
26:39
the folk works in. First reaction is
26:41
as to laugh. I'm saying how ridiculous
26:43
but people take a very seriously I'm
26:45
so we're taking a very serious least.
26:48
The. Company responded by mailing what it
26:50
called truth packets to areas in which
26:53
the rumor had infected. A
26:55
packet contained a history of the
26:57
company's trademark and letters from trustworthy
26:59
religious leaders like Reverence, Jerry Falwell
27:02
and Billy Graham. Eventually,
27:04
the rumor sputtered out for a
27:06
couple years, at least until Nineteen
27:08
Eighty Two. That
27:10
Com or Proctor and Gamble receipt fifteen
27:13
thousand and phone call the letters from
27:15
concerned. However, from this time the company
27:17
took an aggressive stance, filing lawsuits against
27:19
anyone they could find spreading the gawker.
27:22
Png was losing patience Loud Do find
27:24
it incredible that we have to deal
27:26
with his room and the first place
27:29
and that is grown to this magnitude.
27:31
This. The. Losses, Work. The
27:33
rumors die down once again. But.
27:35
Good luck. Keep in the Dark Lord
27:37
subdued. And. Nineteen Eighty Five,
27:40
The New York Times reported that We
27:42
Smith's were circulating in New York City
27:44
about Proctor and Gamble Steel. What the
27:47
devil! Png received so many angry phone
27:49
calls that they set up a toll
27:51
free line denying any connection to say
27:54
tennis, churches and organizations, katana, some companies
27:56
trademarks man that appears on all of
27:58
our products and house. We're hundred
28:00
years now again. The company suit
28:02
several ministers and others who had
28:05
shared the story, continued to distribute
28:07
truth packets, but nothing seemed to
28:09
work. So. They can
28:11
a their to get out. they found
28:13
a sense in the handles if he
28:15
didn't say it has like. That man
28:18
has arisen from thirteen not for
28:20
profit you the out what is
28:23
still. I know that when I go shopping
28:25
and I pick up one a their products
28:27
in our eyes, Friends through my mind said
28:29
something like this and that brought us. See
28:32
what they were up against? Fake
28:34
news or powerful. Be the
28:36
more to bernie was the real news of
28:38
people flushing the car tires of beauty seldom
28:40
mm painting, six six six on their lawns.
28:42
Tensions are rising, so the company
28:44
of this way through in the
28:47
towel. Probably a disposable one and
28:49
American business giant Proctor and Gamble
28:51
today gave up his battle with
28:53
Satan. For several years now, rumors
28:55
have been spreading. Proctor and Gamble
28:57
famous behaved mark a man on
28:59
the moon until June Straws was
29:01
connected to Satanism Mail Today the
29:03
company said it has had enough
29:05
of this and it announced that
29:07
it will phase out his trademark.
29:10
And. April Nineteen Eighty Five Proctor and
29:12
Gamble for grudgingly Chase Cook logo.
29:15
After five years of what they
29:17
considered nonsense, this was an easy
29:19
way to avoid future allegations of
29:21
same little Were making this decision
29:23
out of frustration a spokesman for
29:25
Clumsy told the Chicago Tribune. For
29:28
hoping that by removing the logo from consumer
29:30
packaging we were removed some part of the
29:33
any windows and four hours the keep hindering
29:35
earth. Unfortunately,
29:37
For proctor and Gamble. Luther. The
29:39
logo change only served to spread those in
29:41
your windows and forth noise to a larger
29:43
audience. And now more consumers than
29:45
ever. Where to go to Proctor and gamble
29:47
With embedded with Satan and enjoying it. Business
29:50
owners and public officials were asked about
29:53
Png regularly. The Attorney General of South
29:55
Dakota issued a press release the State
29:57
and Know better again on executives. sold
30:00
their souls to the devil. Believe
30:02
it or not, the South Dakota Attorney General
30:05
didn't convince anyone. Proctor
30:08
and Gamble needed to squash the rumors, and
30:10
that meant finding their source. They
30:12
brought in the big guns, hiring
30:15
two companies, Pinkerton and Wackenhut, who
30:17
specialized in exactly this kind of
30:19
work. But not even this
30:21
super group of corporate villains could come up with
30:23
an answer. They found evidence of
30:25
the rumor everywhere they turned, but nobody
30:27
could locate its new origins. Meanwhile,
30:30
the general public was growing more wary of
30:33
the company. Customers replaced
30:35
their household PNG products with
30:37
competitor's brands. Reverend
30:39
Jay Hurley of the Greenbrier Baptist
30:41
Church in Boonesboro, Maryland said he
30:43
bought Cottonell toilet paper instead of
30:46
White Cloud toilet paper to avoid
30:48
being involved in devil worship while
30:50
wiping his ass. He
30:52
bragged, I didn't buy Folgers
30:54
coffee either. I'm going to replace
30:56
that brand with Nestle. Reverend
30:59
Hurley encouraged his congregation to do
31:01
the same. Proctor
31:03
and Gamble was losing a morality
31:05
battle to Nestle. How could
31:08
it get any worse? Well, on
31:16
March 1st, 1991, people
31:18
across America watched as the president
31:20
of Proctor and Gamble appeared on
31:22
the Phil Donahue show. Sitting
31:25
across from Donahue, he made a stunning
31:27
announcement. He was a Satanist, he
31:29
said, and proud of it. He
31:32
admitted to the horrified studio audience that
31:34
a large portion of PNG's profits were
31:36
donated to the Church of Satan every
31:38
year. When Donahue asked
31:41
whether he worried about his satanic
31:43
affiliation hurting company profits, the
31:45
PNG president laughed it off. He said,
31:47
quote, there are not enough Christians
31:49
in the US to make a difference. Sorry,
31:53
I couldn't find a clip from that show
31:55
because it never actually happened, but
31:58
thousands were convinced they saw it. with their
32:00
own eyes on their own televisions sitting in
32:02
their living rooms with a TV dinner. Some
32:05
saw it on that day in 1991, others were sure it was 1982.
32:07
Some claimed to see the broadcast in 1985,
32:12
even more said it was
32:14
1989. The Deacon
32:17
at Greenbrier Baptist Church, George Snyder,
32:19
told a reporter that it heard him to pick out
32:22
a new brand of soap. "'I
32:24
was born and raised on ivory soap,' he said. "'I have
32:27
sensitive skin, and it's a good product.'
32:30
But it was a slap on the face when
32:32
that gentleman was preaching devil worship and said there
32:34
weren't enough Christians to make a difference. "'We
32:36
are Christians, and we can make a difference.'"
32:40
When a reporter told Mr. Snyder that nobody
32:42
from P&G had ever appeared on the
32:44
Donahue show, Snyder replied, "'Our
32:46
pastor presented that to us, and
32:49
if a person of trust presents something to you,
32:52
you believe it.'" Even
32:55
today, people still believe it. Reddit
32:57
threads and YouTube comments are full of those
32:59
who remember watching the broadcast. To
33:01
them and thousands of others, the lack
33:04
of video evidence is further confirmation of
33:06
their worst fears. It must
33:08
be the devil at work. The
33:10
invented link to Satanism hounded Proctor &
33:12
Gamble for years. The Phil
33:15
Donahue show received constant phone calls and
33:17
letters about it. Then, as the rumor
33:19
evolved, other daytime talk shows were roped into
33:21
it too. A 1999
33:23
article in Tulsa World reported on the
33:25
legend, saying some thought the interview occurred
33:28
on the Oprah Winfrey show, while others
33:30
were sure they saw it on Sally
33:32
Jessie Raphael. The
33:34
inquiries piled up, and eventually, Sally
33:36
Jessie Raphael devoted a section on
33:38
her website's frequently asked questions to
33:40
address the rumors. Part of
33:42
it read, quote, "'Frankly, this thing has
33:44
gotten out of hand. If we had
33:46
this man on our show, and he had said what it's
33:49
alleged he said, we would have scored
33:51
a broadcasting scoop and would have trumpeted it
33:53
to all the newspapers. It
33:55
would have been to the show's advantage, but there
33:57
was no scoop, and there were no
33:59
headlines.'" In
34:01
essence, Sally Jessie Raphael said, if it
34:03
existed, we would have cashed in on
34:06
it. But not even
34:08
SJR could convince people that the rumors were
34:10
untrue. Proctor and Gamble
34:12
couldn't shake their ties to Satanism. After
34:15
inventing fantasies about ivory soap and
34:17
creating worlds with the guiding light,
34:20
this was a reality that they could not
34:22
control. Not even a
34:24
multi-billion dollar advertising budget could convince the
34:26
public of the truth. In
34:29
1991, Proctor and Gamble decided to
34:32
change its logo. The curls
34:34
in the moon man's beard were eliminated,
34:36
no more sixes, and the
34:38
company also adopted two additional corporate logos
34:40
to compliment the symbol. Proctor
34:42
and Gamble written in script, and
34:45
the initials P&G, that you're more likely
34:47
to see today. By
34:50
1995, Proctor and Gamble had settled
34:52
14 libel lawsuits against
34:54
individuals accused of spreading the satanic
34:56
story. One of the
34:59
defendants was an Atlanta weatherman, and
35:01
four others were distributors for Amway,
35:03
the multi-level marketing company owned by
35:05
the DeVos family. Later
35:07
that year, P&G filed a lawsuit
35:09
against another Amway distributor in Salt
35:12
Lake City named Randy Haugen. The
35:15
company accused him of reviving the rumors
35:17
using a voicemail system that delivered a
35:19
message to thousands of consumers. The
35:22
case dragged on for more than a decade
35:24
until finally, in 2007, a U.S.
35:27
District Court in Cincinnati, where Proctor
35:29
and Gamble was headquartered, found
35:31
in favor of the company, and awarded P&G
35:33
more than $19 million. The
35:37
defendant, Randy Haugen, told reporters, quote,
35:39
It's hard to imagine they'd pursue it
35:41
this long, especially after all the retractions
35:43
we put out. We are stunned,
35:46
all of this. For Proctor
35:49
and Gamble, it was business
35:51
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I bet you never go back
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to what you buy Now remember
38:15
they named it rely. The.
38:20
Nineteen Seventy Five Proctor and
38:22
Gamble introduced as first feminine
38:24
hygiene products rely tampons, But
38:27
different kind of tampon. Than
38:29
a competitive field. Png had a cast of
38:31
flood the market with it's new creation. And
38:34
estimated twenty six million women receive
38:36
free realize samples. Many. Went
38:38
on to become more your customers. Unfortunately,
38:41
in this case, Proctor and Gamble marketing
38:43
dribble turned out to be true. The.
38:46
Super absorbent rely tampons were totally
38:48
different from it's competitors. Because.
38:50
Rely tampons contain synthetic chips
38:52
or polyester and car boxy
38:54
metal cellulose winters a derivative of
38:57
wood pulp. For. Lie tampons
38:59
russell shaped like a tea bag and
39:01
be to the net that contained a
39:03
synthetic tips that absorbed menstrual blood. Rely.
39:06
Could absorb an entire menstrual flow
39:08
and one tampon. It's users claims.
39:11
Know. Women were involved in these development
39:13
of this product By the way,
39:16
Another unique feature of Rely Tampons was
39:18
the alterations that would form and a
39:21
badge on a wall of it's users
39:23
with created a breeding ground for bacteria.
39:26
Soon after the product launch, women
39:28
who had switched to rely reported
39:30
infection, diarrhea, vomiting, swelling, and pain.
39:33
A report by the National
39:36
Center for Biotechnology Information includes
39:38
horrifying testimony of. One.
39:40
Woman claimed her rely tampon felt so
39:42
much that she likened it to quote.
39:44
Trying. To remove an open umbrella from
39:46
her body. Another described
39:48
a night in Nineteen Eighty when she
39:51
tried rely tampons for the first time.
39:53
She went to a sticks concert in Oakland.
39:56
And. When she returned home and removed a
39:58
tampon hours later, Her vagina. The
40:00
woman so much that she wondered if she
40:02
had lost her virginity. Not
40:04
an uncommon occurrence at a Sticks
40:06
concert, but to scare resulted in
40:09
that woman and many others never
40:11
using rely tampons ever again. But
40:14
as a camp and I will
40:16
woman never used rely tampons ever
40:19
again either because rely tampons killed
40:21
her. On her sister's
40:23
advice, Pat began using Proctor and Gamble
40:25
revolutionary New Tampon the day after Labor
40:27
Day and Nineteen eighty. Three.
40:30
Days later she develops flu like symptoms.
40:33
By. Friday Pass. Blood pressure was nonexistent
40:35
and her body a turned black and
40:37
blue. That. Saturday, September
40:39
sixth. Patricia Cams heart
40:41
stopped beating. She was only twenty
40:43
five years old. Pats.
40:46
Family agreed to donate their organs, but
40:48
only her eyes were salvageable. A
40:50
raft of her organs had been too damaged
40:53
by the disease. An autopsy
40:55
revealed that at Camp. Died. From
40:57
Toxic Shock Syndrome, Sids strikes
40:59
about thirty out of every
41:02
million women of menstrual age.
41:04
About one in twelve cases
41:06
is fatal. It's symptoms are
41:09
fever, vomiting, and a sunburn
41:11
like rash. Toxic.
41:13
Shock Syndrome is a cluster of
41:15
symptoms caused by a stuff Iowa
41:17
caucus or yes, bacterial infection. Both
41:19
men and women are vulnerable to
41:22
the disease, which is characterized by
41:24
high fever, vomiting, and a sunburn
41:26
like rash. Serious. Cases can
41:28
lead to skin killing off the victims hands
41:30
and feet. And worst cases
41:32
lead to total organ failure. Toxic.
41:35
Shock Syndrome wasn't given a name until
41:38
Nineteen Seventy Eight, and now that doctors
41:40
could recognize the symptoms, they could determine
41:42
a cause. And. The spring of
41:44
Nineteen Eighty, the Centers For Disease Control
41:46
released report that list of fifty five
41:49
know cases of Tss since October. Nineteen
41:51
Seventy Nine. The Cdc found the
41:53
most of the cases that occurred and young men's
41:55
trading women. And among those men
41:57
shredding women, A certain brand of Tampa.
42:00
On was a common denominator. Remember.
42:03
The name that realize so of
42:05
for Disease Control Saturday that more
42:07
than four hundred cases of Toxic
42:09
Shock Syndrome Css as and report
42:11
of his year and forty of
42:13
a cases ended in death. Just
42:15
recently the disease was linked to
42:17
Proctor and Gamble new brand of
42:19
tampon called Realize. Proctor.
42:21
And gamble had been aware of the potential
42:23
dangers of rely for year. And
42:26
internal memo dated February twenty eight,
42:28
nineteen seventy five hour winds The
42:30
quote possible areas of attack on
42:32
the brand the noted the some
42:34
might claim that the tampon synthetic
42:37
components such as polyurethane were cancer
42:39
causing agents. And then
42:41
also noted that relied tampon affected
42:43
the natural micro organisms and bacteria
42:45
found in the vagina. Very
42:48
interesting. The company had
42:50
also been receiving hundreds of complaints every
42:52
month describing symptoms of toxic shock. However,
42:54
consumers were assured by Png salesman that it
42:57
was nothing more than allergies and at the
42:59
product was still on the testing phase. The.
43:01
Formula would be adjusted. Those
43:03
customers were promised. But
43:05
it never was. Proctor and Gamble
43:08
and dusted too much to turn back now.
43:10
The. National Rollout of rely preceded right
43:12
on schedule, with the plant deodorant version
43:14
hard on the field. Sixty.
43:17
Million sample pack to the tampons have been
43:19
sent to eighty percent of Us households. One.
43:22
Of the biggest marketing campaigns of all
43:24
time. And cost the company more
43:26
than ten million dollars. But it paid off. Procter.
43:29
Gamble and claimed almost fifty percent
43:31
of the tampon market instantaneously. And.
43:33
The share was growing every day. Rely
43:36
tampons over the tampon, but the future.
43:39
And to secure that future, Png at
43:41
also sent millions of free samples to
43:43
high schools across the country. In
43:45
fact, a company plans to send out
43:47
millions more until they heard about Robin
43:50
Limb Spooner, the rely tampon user and
43:52
St. Louis who died in the hospital
43:54
from toxic shock syndrome on her sixteenth
43:56
birthday. Another proctor and
43:58
gamble mammals just one. The August
44:00
Eighteen Nineteen Eighty Peter. The
44:03
subject line rely. Toxic.
44:05
Shock Syndrome effect on future
44:07
marketing plans. Paragraph.
44:10
Three, The Memo: ask quote. Should.
44:12
Png continued a marker ally with
44:14
normal advertising and promotion effort. The
44:17
answer was also included a read: Guess.
44:21
If we don't we can expect
44:23
realize shared a decline from it's
44:25
current fifteen percent to twenty percent
44:27
to five percent to ten percent.
44:29
It. Would be financially unattractive for rely
44:31
to stay in the business at the
44:33
slow share level. Don't
44:36
worry my don't understand that might either.
44:39
but that's what the memo says. And.
44:41
It also says called as a public service
44:44
we could communicate the symptoms of Toxic Shock
44:46
syndrome so that women would know that they
44:48
should go to the hospital quickly if they
44:51
have the symptoms. The soft and
44:53
should be considered. But. It is probably
44:55
premature to do this at this time.
44:59
Proctor. And Gamble never issued a warning
45:01
or any other kind of warning. And
45:04
less than a month's later, the Cdc
45:06
publicly reported as seventy percent of the
45:08
women who have been inflicted with toxic
45:10
shock syndrome. Were. using rely tampons at
45:12
the time. Png. Contested
45:14
the findings the company claimed rely was
45:17
falsely lane to because of all the
45:19
free samples of that distributed. It
45:21
was the first brand that should come to mind
45:23
when women were asked what kind of tampon they
45:26
used. That. Spent ten million dollars
45:28
to occupy that brain space. And now
45:30
they were being unfairly blamed. The
45:32
company claimed that fallen victim to
45:34
it's own success. Woman who
45:36
use rely campaign should stop using
45:39
them and return. Any unused product
45:41
to proctor and gamble for
45:43
refunds. And after an unsuccessful
45:45
attempt at lobbying Congress to support the
45:47
company. The September Nineteen
45:49
Eighty, Proctor and Gamble reluctantly
45:52
began removing rely tampons from
45:54
supermarket shelves. The Food
45:56
and Drug Administration force the company to
45:58
launch a massive advertising can. The aim. Toward
46:01
women about the dangers of using the
46:03
tampon and to buy back any unused
46:05
product. Proctor. And Gamble
46:07
only agreed to the recall after signing
46:09
a consent agreement stating that rely was
46:12
not the fact. Nor. Had
46:14
the company violated any laws. Meanwhile.
46:17
Back at the Png headquarters in Cincinnati.
46:19
Every document with a word rely tight
46:21
on it was shredded. The company
46:24
never admit at fault. Saturn Gamble which
46:26
makes the tampon says recall does not
46:28
imply vote. In a statement, the company
46:30
said it was being done despite the
46:33
fact that we know of no defects
46:35
in the Rely tampons and despite evidence
46:37
that the withdrawal of rely will not
46:40
eliminate the occurrence of Css even if
46:42
realize uses completely discontinuous to rely tampon
46:44
Recall with one of the largest recalls
46:46
and Us business history. Proctor.
46:49
And gamble lost seventy five million
46:51
dollars by discontinuing the product. Another
46:53
seventy five million was set aside as
46:55
potential settlements for the hundreds of losses
46:57
the followed. The. The
47:00
Dawn Lancers case was the first to go to
47:02
court. Eighteen year old senses
47:04
and five days in the hospital battling
47:06
the physical ailments after contracting Park The
47:08
Shock Syndrome. The. Leader said
47:11
the emotional trauma had forever altered
47:13
her personality. After getting sick, she
47:15
way that quote. No man would
47:17
want to marry me. This case is
47:19
expected to set a precedent for the
47:21
more than two hundred other losses would
47:23
have been filed against Proctor and Gamble.
47:25
The company a set aside seventy five
47:28
million dollars for losses for Proctor and
47:30
Gamble still says it's will I tampons
47:32
are safe and the only reason they
47:34
were pulled off supermarket shelves was away
47:36
for the scientific community to reach the
47:38
same conclusion. The
47:41
federal jury in Colorado found Proctor
47:43
and Gamble guilty of negligence and
47:45
sale of a defective product and
47:47
the deleted on lamps or case.
47:50
The company settled with Miss Lancer out
47:52
of court for an undisclosed amount. Proctor.
47:56
And Gamble settled most of the rely
47:58
cases out of court for undisclosed. Now
48:00
with confidentiality agreements the task
48:02
of course. The company
48:04
did not want anyone speaking out. The
48:06
Pr was already bad enough. However,
48:09
there was one plaintiff who refused to
48:11
settle. Might. Kill. The. Widow
48:13
of Pad com. Wanted. To go
48:15
to trial. For. Naturally, Proctor
48:18
and Gamble proceeded to publicly
48:20
humiliate the man. The company's
48:22
lawyers grilled Mister Kim about his wife's
48:24
sexual history and whether the couple engaged
48:26
in oral sex. They. Estimate had
48:29
been faithful and their marriage and also pointed
48:31
to her I. U. D. as a potential
48:33
source of the infection the killed. Before.
48:36
The trial Png offered to have to
48:39
research grants to every doctor to that
48:41
study toxic shock syndrome. The
48:43
prosecution had trouble finding expert witnesses willing
48:45
to testify that relied Tampons where the
48:47
culprit even though the Cdc have reported
48:49
as seven deaths were linked to the
48:51
brand. By. The Way Seven
48:54
Does was a modest testament. Pick
48:56
up the reporting criteria. the true
48:58
number will never be known. During.
49:01
The Trial proctor and Gamble also distributed
49:03
millions of free products from the Cedar
49:05
Rapids area as a way to generate
49:07
good will and hopefully influence the jury.
49:10
Free. Toilet paper is always appreciated,
49:12
but they didn't work. For.
49:14
Get it or Federal Jury today. Farm
49:17
Proctor and Gamble guilty of negligence and
49:19
the death of a woman who developed
49:21
toxic shock after using the company's realize
49:24
How Pawns for family was awarded three
49:26
hundred thousand hours compensation was is the
49:28
second time a jury has ruled against
49:31
fought on demo and a toxic shock
49:33
case. On April Twenty
49:35
Second. Nineteen Eighty Two. A. Jury
49:37
awarded three hundred thousand dollars to the
49:39
family of purchase a camp. A
49:42
far cry from the thirty million dollars that was
49:44
being sought. The jury reportedly
49:46
I decided not to award the plaintiff
49:48
punitive damages because they were afraid it
49:50
would bankrupt the company by setting a
49:53
precedent for teacher lawsuits. Who
49:55
says empathy is dead? Two.
49:57
Years after the settlements and trials and
49:59
nine. The report. Proctor. And
50:02
gamble purchased a patent for another
50:04
tampon. They mean to always but
50:06
they never quite achieved or market
50:08
goes for Nineteen Ninety Seven. The
50:11
company buggy manufacturer of Tampax Png
50:13
is currently the largest tampon producer
50:15
in the world. And
50:18
a company never could let go at us.
50:20
Super absorbent technology found in her life of
50:22
which it was so proud. Car.
50:24
Boxy metal cellulose was discovered and
50:26
mean these new old for pampers
50:28
diapers. The. Were introduced in Nineteen
50:30
Eighty Six. Parents. Again, complaining
50:33
of rashes, losing blood, fever, vomiting,
50:35
and Stassen Texas upsetting the children
50:37
while using the product. After
50:40
switching their babies to a non chemical diaper.
50:42
Parents. Report at all Symptoms disappear.
50:45
Judy. Bayman wrote in The Rochester
50:47
Democrat and Chronicle. Proctor.
50:49
And gamble quickly and quietly
50:51
reformulated their diapers. Nice.
50:53
Try. Awful.
50:56
and Nineteen Eighty Six the company
50:58
suffered another matter potted failure. Though
51:00
if one was no fall to their
51:02
own when I was just. Remember
51:06
soon as you say.
51:12
After enduring the worst quarter and
51:14
Proctor and Gamble history thanks to
51:16
the rely debacle. A company
51:18
introduced several new products to recoup the
51:20
millions that last. One. Of
51:22
those new products was a time
51:24
release Aspirin called and Capron it
51:26
was the company's predecessor to leave
51:28
a cat misadventure. Png.
51:31
Launched to cavernous part of a four
51:33
hundred million dollar promotional campaign and Nineteen
51:35
Eighty Four. For. Two years
51:37
the product performed admirably. But.
51:40
Fate or karma intervenes on
51:42
March Twenty Ninth. Nineteen Eighty
51:44
Six. And anonymous caller
51:46
the Proctor and Gamble toll free
51:48
consumer hotline said it placed Cyanide,
51:50
build Castles and Sites five bottles
51:53
of and Capron at Walgreens and
51:55
Kroeber stores in Detroit and Chicago.
51:57
Png. Immediately notified those companies.
52:00
The quarter them within twenty four hours,
52:02
and Capron was removed from three thousand
52:04
stores. Within. A week all
52:06
of the and Capron in the nation have
52:08
been recalled. The swift response
52:11
was a result of the Tylenol murders
52:13
three years earlier were seven people died
52:15
after ingesting cyanide laced medication that I've
52:17
been purchased. Law enforcement all
52:20
over the country. I've been dealing with copycat
52:22
crimes ever since. Every. Threat was
52:24
taken seriously. They did not want
52:26
history to repeat itself. And
52:28
it wouldn't and was not this time. To.
52:31
Call Proctor and Gamble was determined to be a
52:33
hoax. Investigators said the color
52:35
provided phony code numbers for the
52:37
packages he allegedly contaminated and at
52:39
the time there were no Walgreens
52:42
drugstores in Detroit. That the
52:44
damage has been done. And. Capron returned,
52:46
but humor confidence in the products
52:48
never did. Cells. Tanked and
52:51
never recovered. Five. Months
52:53
after the recall and Capron
52:55
was forever remove yourself. Or
52:58
whether the only product from Procter
53:00
Gamble. The big push that struggled
53:02
the company's new orange juice fincher
53:04
such as Hill was also not
53:06
meeting expectations as according to an
53:08
unidentified company insider who reported that
53:10
information to Elisa Sweezy for the
53:12
Wall Street Journal and Ninety Ninety
53:14
One than former claimed that the
53:16
entire food division at Png with
53:18
underperforming part of it might even
53:20
be sold off the force. A
53:22
tip and Executive Vice President overseeing
53:24
their division was being pressured to
53:26
resign. On
53:28
June tenth of Nineteen Ninety One, Elisa
53:31
Sweezy published an article based on an
53:33
information That same day the Executive Vice
53:35
President of The Injuries Food Division did
53:37
resign. And. A company was an
53:40
internal investigation to find the source of
53:42
the leak. They were unsuccessful. Or
53:45
Proctor and Gamble. The principal C O
53:47
at the time at Arts wouldn't let
53:49
it go. He contacted the Hamilton County
53:52
Prosecutor's Office who quickly opened a grand
53:54
jury investigation into the matter. Judge.
53:56
Arthur New but receipt thousands of
53:59
campaign donations. At
54:03
a man named Gary Armstrong of
54:05
the Cincinnati Police Department was assigned
54:08
as lead investigator. Gary Armstrong was
54:10
also a part time security officer
54:12
for Proctor and Gamble. Police in
54:14
Cincinnati are trying to find out
54:16
who inside the Giants Proctor and
54:18
Gamble company may have committed a
54:21
crime by talking with a reporter.
54:24
The telephone company Cincinnati Bell have
54:26
no problem turning over phone records
54:28
either. The chairman of the company
54:30
was a personal friend. A bad
54:32
arts and that's what friends are
54:34
for. Records for more than a
54:36
hundred thousand homes and the Cincinnati
54:38
area where analyze every outgoing call,
54:40
the Pittsburgh where journalists delicious ways
54:42
he was stationed. All
54:45
to satisfy a corporations lust for
54:47
revenge and secrecy. Still,
54:49
They found nothing. Soon
54:52
after, Proctor and Gamble discontinued their
54:54
orange juice brand because it was
54:56
underperforming. Nothing to we shall
54:58
sweezy at published turned out to be untrue. Yeah.
55:01
Png trampled on the privacy of
55:04
hundreds of thousands of people and
55:06
apologize nothing. The company said it
55:08
would merely trying to protect its time. Critics.
55:11
Rejected. Claims his explanation. The
55:13
information elite would not have given
55:15
anybody a competitive advantage as a
55:18
leisure for easier self described. it
55:20
is not like publicity tied formula.
55:23
Png. Disagreed it's I see. This
55:25
is a very simple usually the
55:27
first the press has a right
55:30
to talk to our people. We
55:33
have a right to take
55:35
action to protect the company's
55:37
most valuable as. The
55:42
company did eventually acknowledged that they might
55:44
have gone overboard with the privacy invasion,
55:46
but only because they were caught. Ceo
55:49
at are to the New York Times. Could have
55:51
had a lot of time to think about this
55:53
while I was fishing. we made
55:55
an error in judgment we regret it we
55:57
thought we were doing the right thing and
56:00
frankly, we were just plain wrong. As
56:03
tradition, no apology. Move
56:05
on like it never happened. But
56:07
it did happen. And as the
56:09
decade wore on, leaks would continue to haunt
56:11
Procter and Gamble. Go in the
56:14
late 90s and the early 2000s. It
56:16
would be a leak of a different kind. Support
56:26
for swindle comes from Rocket Money. Is
56:28
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56:30
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56:33
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56:38
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56:40
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56:42
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56:44
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rocketmoney.com/swindled. rocketmoney.com/swindled.
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What was that? Some
57:41
people call it a healthy lifestyle. My
57:43
family calls it having fun. We exercise,
57:45
we eat right, you know, a balanced
57:47
diet, including fruits and vegetables like these.
57:49
And when it's snack time, boy, am
57:52
I glad there's oleane. I
57:54
feel good about oleane because it's a cooking
57:56
oil made starting from soybeans or cotton seeds. It's
57:58
a process in a special way. They'd finally done
58:00
it. After
58:14
25 years and 250 million
58:16
dollars of research and development, Procter
58:19
& Gamble had developed a fat substitute
58:21
that the human body could not absorb.
58:23
It tasted like fat. It cooked
58:25
like fat, but contained zero fat and
58:28
calories. O'Lean was ready
58:30
for market. O'Lean was
58:32
ready to change the world. By
58:35
replacing the fat and snacks, O'Lean
58:37
can help millions of Americans cut excess
58:39
fat and move closer to achieving an
58:41
important dietary health goal. P&G
58:44
Chairman John Pepper proudly announced.
58:47
The Food and Drug Administration approved O'Lean,
58:49
or Olestra as it had been renamed,
58:51
on January 25, 1996. Procter
58:56
& Gamble began testing Olestra versions
58:58
of its own Pringles potato chips
59:00
and started selling the chemical to
59:02
Frito-Lay, who began making what they
59:04
called WOW versions of their popular
59:06
brands. P&G confidently projected
59:08
a billion dollars in sales by the
59:10
end of 1998. So
59:13
we put these chips to the test. How
59:16
is it? Adequate. Adequate?
59:19
Would you believe that these are totally
59:21
fat-free? No. Pretty good.
59:25
What do you think now? The
59:27
new WOW chips and they are totally fat-free. I
59:30
can't tell the difference. But
59:33
like most diet foods, it was too good to
59:35
be true. Consumer advocates
59:37
like Michael Jacobson at the Center for
59:40
Science and Public Interest urged
59:42
Americans to avoid Olestra. Researchers
59:45
warned that the sucrose polyester acts as
59:47
a laxative. It's ingested
59:49
Olestra would cause diarrhea,
59:51
cramps, gastrointestinal problems, maybe
59:54
even cancer. But we're
59:56
also concerned that essential vitamins were sticking
59:58
to the Olestra molecules. and were
1:00:00
inadvertently being flushed down in the body. Most
1:00:03
nutritional researchers agreed that there
1:00:05
was cause for concern. This
1:00:08
pain was so sharp and
1:00:10
of such a magnitude that I would say it was
1:00:13
almost like the beginning of a labor. The
1:00:15
very onset of labor feels very much
1:00:17
like at a very sharp gas type
1:00:20
pain and that's what I was having
1:00:22
and I did have those for hours.
1:00:25
Illustra's initial splash into the market
1:00:27
was less than impressive and
1:00:29
the warning that the FDA required
1:00:31
products containing the chemical to bear
1:00:34
wasn't helping matters. It read, Olestra
1:00:37
may cause abdominal cramping and
1:00:39
loose stools. Olestra inhibits
1:00:41
the absorption of some vitamins and
1:00:43
nutrients. Vitamins A, D, E,
1:00:46
and K have been added. However,
1:00:49
notable health experts such as
1:00:51
Rush Limbaugh rushed to
1:00:54
the company's defense. Olestra
1:00:56
is this magnificent new product from
1:00:58
Procter & Gamble's. And
1:01:01
it is a fake fat that
1:01:03
you can use at any temperature
1:01:05
to prepare any food. It
1:01:08
is a fat substitute and
1:01:10
it is engineered in such a way that
1:01:12
it is not digested by the body. Therefore,
1:01:15
it has no calories and it has
1:01:17
no fat. It is
1:01:19
marvelous. It is tremendous. It is great.
1:01:22
So wouldn't you know that these
1:01:25
nattering Nabob nerds, these little
1:01:28
pencil neck geek people, these
1:01:33
wiry little busybodies who
1:01:35
are so concerned that somebody in America
1:01:37
might actually be enjoying themselves at
1:01:40
the Center for Science in the Public Interest is now
1:01:42
trying to get the stuff banned and
1:01:45
we'll have the FDA to stop making it least.
1:01:48
Only Rush Limbaugh could eat Olestra chips
1:01:50
and remain full of shit. Don't
1:01:53
let us ruin your fun. Anyway,
1:01:55
why would a radio personality
1:01:57
completely beholden to his advertising?
1:02:00
defend one of the world's largest
1:02:02
advertisers. I guess we'll never know.
1:02:05
But what we do know is that Olesha was a
1:02:07
disaster for Procter & Gamble. The
1:02:10
product never overcame its image problems
1:02:12
and by 2002 the company had
1:02:14
completely washed its hands of the
1:02:16
idea the consumer had spoken.
1:02:19
The consumer was not a fan of
1:02:21
every bowel movement becoming an emergency. Nor
1:02:25
was the consumer a fan of Procter
1:02:27
& Gamble testing its products on animals,
1:02:29
which the company had been doing for
1:02:31
decades. In 1999, around
1:02:34
the time Olesha was making waves, P&G
1:02:36
announced that it would scale down its
1:02:38
use of animal tests for many of
1:02:41
its beauty, fabric, home care, and paper
1:02:43
products. The company had
1:02:45
drawn the ire of animals rights groups
1:02:47
in the late 80s for performing tests
1:02:49
on dogs, rabbits, ferrets, hamsters, guinea pigs,
1:02:52
mice, and rats. The
1:02:54
tests usually involved forcing chemicals into the
1:02:56
animals eyes and throats or rubbing them
1:02:58
on the shaved and abraded skin. There
1:03:01
was no escaping the pain. The
1:03:03
animals were trapped in restraining devices. Some
1:03:05
of them would reportedly break their own backs
1:03:08
trying to get away. They were horrific
1:03:10
and pointless. The animal rights
1:03:13
groups alleged that animal testing was
1:03:15
not accurate. The data cannot be
1:03:17
extrapolated for human use because of
1:03:19
the enormous differences in metabolism and
1:03:21
physiology. Plus, plenty of
1:03:23
non-animal alternative testing methods had already
1:03:26
become available. Yet Procter
1:03:28
& Gamble carried on for another decade. And
1:03:31
even after the company announced it would end animal
1:03:33
testing on most of its existing consumer goods in
1:03:35
1999, P&G
1:03:37
retained the right to test future products on
1:03:39
animals. It was a right that
1:03:41
the company would exercise in the not so distant future.
1:03:48
Who's dogs? I was talking in
1:03:50
surgery on yesterday. Oh really? It looks
1:03:52
like it's let out of its
1:03:54
mouth now. In
1:03:56
2001, the United Kingdom's Sunday Express ran a
1:03:58
front page for the company. story exposing
1:04:00
how Procter & Gamble's new pet
1:04:02
food brand IOMS had funded experiments
1:04:05
on cats, dogs, and other animals.
1:04:08
Details of the gruesome tests were
1:04:10
buried in obscure scientific papers uncovered
1:04:12
by an animal rights group called
1:04:14
Uncaged Campaigns. In
1:04:16
one study, 24 young adult mixed
1:04:19
breed dogs had a kidney surgically
1:04:21
removed to induce rapid onset renal
1:04:23
failure. After seven months of
1:04:25
examination, all 24 dogs have
1:04:27
either died or been killed. In
1:04:30
another test, the stomachs of 28 cats
1:04:32
were exposed so scientists can analyze the
1:04:34
effects of feeding them fiber. None
1:04:37
of them survived. Other cats
1:04:39
were kept alive, force-fed to
1:04:41
obesity, and then starved. The
1:04:43
research was investigating the link between weight
1:04:45
loss and liver disease. IOMS
1:04:48
also sponsored a study in which 14 husky
1:04:50
puppies were repeatedly injected with live
1:04:52
virus vaccines and allergy causing proteins
1:04:54
during the first 12 weeks of
1:04:57
their lives. Researchers
1:04:59
were trying to determine just
1:05:01
how severely allergic dogs could
1:05:03
become. There were other tests too but you
1:05:05
get the point. IOMS had gone
1:05:08
too far in its quest to understand animal
1:05:10
nutrition. Pet food producers are
1:05:12
only required to reveal the nutritional contents
1:05:14
of their products. There was no reason
1:05:17
to behave so inhumanely. In
1:05:19
response to the article, IOMS accused
1:05:21
the Sunday Express of printing quote,
1:05:24
inaccurate and misleading information. The
1:05:26
pet food company claimed the smears were
1:05:28
a desperate attempt to deflect public outrage.
1:05:31
The Sunday Express replied that if the
1:05:33
allegations were untrue, IOMS would
1:05:35
be entitled to sue them for libel. After
1:05:38
all, Proctor and Gamble never turned down
1:05:40
the legal opportunity to silence a critic
1:05:43
but no libel lawsuit ever came and
1:05:45
neither did reforms at the laboratories in
1:05:48
question. For nine
1:05:50
months in 2002 and early 2003,
1:05:52
a Spy working for People
1:05:54
for the Ethical Treatment of animals Got
1:05:57
a job at an IOMS sponsored laboratory.
1:06:00
Peter Observer documented her experience on
1:06:02
video and it's hard to watch
1:06:04
their stir crazy animals pacing back
1:06:06
and forth and their tiny empty
1:06:08
cages. Many of them lived that
1:06:10
way for of the six years before being
1:06:12
put down or killed and some other cruel
1:06:14
and unusual way. A
1:06:16
Pt investigator also reported seeing days
1:06:18
dogs with muscle songs separate from
1:06:21
their ties. She. Talked to a
1:06:23
worker were witness the life kitten flushed
1:06:25
down the drain. The laboratory director of
1:06:27
the literally ordered the vocal cords have
1:06:30
some dogs to be cut out because
1:06:32
he or she couldn't stand the wind
1:06:34
not repeat his investigation was published. Proctor
1:06:36
and Gamble withdrew it's funding from the
1:06:38
laboratory and eventually sold his pet food
1:06:41
division including I Am to the Marsh
1:06:43
Company which Peter and already boycotted in
1:06:45
two thousand and seven for feeding candy
1:06:47
ingredients to mice. Even
1:06:50
though Png was no longer in the pet food
1:06:52
business, they still found a way to called irreparable
1:06:54
harm to the animal kingdom. In
1:06:56
two thousand and fourteen, Greenpeace publish
1:06:58
the results of a year long
1:07:01
investigation accusing Proctor and Gamble of
1:07:03
sourcing palm oil companies connected to
1:07:05
widespread deforestation. Still, My
1:07:07
as the world's largest Schrader is
1:07:10
is supplying virtually every big company
1:07:12
you can think of to retrieve
1:07:14
the palm oil from the plantations
1:07:16
that mean instigated to nine beat
1:07:18
household name companies which include company
1:07:20
like Unilever, Nestle, Proctor and Gamble,
1:07:22
Kellogg's Corn Get Ominous. Palm.
1:07:25
Oil is a key ingredients and products
1:07:27
to cross the duty home and personal
1:07:29
carry industries. This means palm oil is
1:07:32
an essential part of proctor and Gamble
1:07:34
success. As consumers continue to
1:07:36
shy away from chemically least products
1:07:39
and demand more all natural ingredients,
1:07:41
the battle over palm oil has
1:07:43
intensified. As a result,
1:07:45
palm oil producers around the world
1:07:47
especially in Indonesia of cut down
1:07:49
large swaths of tropical forests at
1:07:52
a pace of according to greens
1:07:54
one hundred and forty olympic size
1:07:56
swimming pools every hour. Naturally,
1:07:58
this widespread d four. Station has
1:08:00
had a devastating effect on the
1:08:03
native wildlife. The Sumatran tiger andy
1:08:05
Indonesia entering attack or on the
1:08:07
verge of extinction. And. Getting closer
1:08:09
every day all to manufacture a
1:08:12
head and shoulders. And
1:08:14
of the most disturbing findings a D
1:08:16
Greenpeace report was the around you can
1:08:19
Masquerade. It was discovered just outside the
1:08:21
land owned by two major palm oil
1:08:23
supplier. Several. Or ring
1:08:25
attain heads and shoulders were found buried deep
1:08:27
in the ground. As others
1:08:29
have noted, it's unlikely to deserving attains
1:08:31
died from natural causes. Not only are
1:08:33
humans the only species the bury their
1:08:36
dead. We. Are willing to bury
1:08:38
other dead species to. Indonesia,
1:08:41
And palm oil plantations also had issues with
1:08:43
the way they treated people. In
1:08:45
fact will mar one a Png main suppliers
1:08:47
a bit of salt on itself. At the
1:08:49
end of two thousand and fifteen. The.
1:08:51
Company publicly stated that it fell short
1:08:53
of it's own know exploitation policies. The
1:08:56
Proctor and Gamble didn't know about Will
1:08:58
Mars abuse of them voted of labor
1:09:00
practices as they claimed. It. Was
1:09:03
just willful ignorance. Amnesty
1:09:05
International have been reporting on these
1:09:07
practices extensively. see six year old
1:09:09
boy was among those interviewed by
1:09:12
Amnesty School interviewees asked to hide
1:09:14
their identities. Hence to film school
1:09:16
he said he helps his father
1:09:19
pick the the hum kernels after
1:09:21
school. He doesn't get any money
1:09:23
he says and the sex of
1:09:25
kernels are very heavy. Even
1:09:29
by peons his own ethical standards, they
1:09:31
were falling short. The. Company released
1:09:33
reports in two thousand and fourteen.
1:09:35
The said only thirteen percent of
1:09:37
it's palm oil consumption measured up
1:09:39
to environmental standards. And. Though
1:09:41
the company claimed it was doing all it
1:09:43
could buy the product from suppliers who didn't
1:09:45
abuse the environment or it's workforce. Critics.
1:09:48
Said little has changed. At
1:09:51
Hands you unequivocally committed to the
1:09:53
responsible sourcing a palm and we
1:09:55
are using our innovation strength to
1:09:57
drive positive change in the industry.
1:10:00
The are members of the Round
1:10:02
Table on sustainable palm oil r
1:10:04
S P O and support their
1:10:06
standards to drive responsible com practices
1:10:08
across the industry. At
1:10:10
least the company was saying all the right
1:10:12
things. Proctor and Gamble is good at that,
1:10:15
You know, It's certainly left
1:10:17
their mark on this earth. Satanic or
1:10:19
not, Actually, maybe the
1:10:21
greatest trick the devil ever pulled was
1:10:23
convincing the world that he wasn't tied
1:10:26
to a company that kills with tampons
1:10:28
and mutilates animals and. Use. A
1:10:30
child labor to make your arm could smell good. All
1:10:33
the while polluting the planet,
1:10:35
them running advertisements about sustainability.
1:10:38
And how you the individual can make
1:10:40
a difference. Or we have to do
1:10:42
with work as a team. Of.
1:10:45
I. Understand. Good love
1:10:47
to be there but you gotta wash
1:10:50
your hair? Yeah yeah. We've. Heard
1:10:52
it all before. No. One's
1:10:54
buying the stories. But we're
1:10:56
all buying their products. I guess
1:10:58
we'd only ourselves to blame. Swindled.
1:11:12
Is written, researched, produced and hosted
1:11:14
by Me a Concerned Citizen but
1:11:17
original music by Trevor Howard a
1:11:19
gay the former a Get a
1:11:21
Treble Lester. Additional riding
1:11:23
and research for this episode was performed
1:11:26
by Jordan was asking. For
1:11:28
more information about Swindled, you can
1:11:30
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