Are you a cow or a buffalo in the insurance industry? Brent Kelly introduces a "cow mentality" and a "buffalo mindset" and how each pertains to different areas of an independent insurance agency. Learn how to shift from a cow to a buffalo with

Connecting with CFOs to Achieve Goals

18 days ago 25m 23s

What's the secret to building powerful relationships with CFOs?Unlock the key to establishing meaningful connections with CFOs by understanding their priorities, challenges, and strategic goals with this episode of The Agent Leader. Brent Kel

Dunking Agency Success

26 days ago 17m 11s

Brent Kelly discusses the parallels between dunking a basketball and achieving success as an independent insurance agency in this episode of The Agent Leader. Brent explains how training applies to both basketball and insurance agencies. Much

3 Reasons You Aren't Cross Selling

Apr 11th, 2024 17m 12s

What are three reasons why agencies and their teams often avoid one of the most powerful areas of agency growth? Brent Kelly introduces the concept of the Ultimate Growth Strategy in this episode of The Agent Leader, along with the three reaso

Think vs. Thing

Apr 2nd, 2024 36m 55s

Is what you're thinking stopping you from achieving? In this episode of the Agent Leader podcast, Brent Kelly and Roger Sitkins discuss the importance of beliefs and thinking in achieving success. Listen in for tips on how to turn internal con

Is "Good" Good Enough?

Mar 21st, 2024 26m 47s

In this podcast episode, Brent discusses the easy, normal, and comfortable things that insurance agencies often do that can hinder their long-term growth and success. Listen as Brent highlights four specific areas where taking the easy way cur

Best Way to Transform Your Agency into a Sales Powerhouse

Mar 7th, 2024 20m 21s

What's the secret to transforming your independent insurance agency into a high-performing powerhouse?Discover the undeniable power of a structured selling process in our latest episode. Brent Kelly delves deep into why relying solely on talen

Three Questions Everyones Asking About You

Feb 29th, 2024 25m 2s

In this podcast episode, Brent Kelly discusses three important questions that people are asking about you as an agency leader: "Can you help me?" (3:00)"Do I trust you?" (8:43)"Do you really care about me?" (15:00)Brent emphasizes th

What Can Leaders Learn From Eagles?

Feb 22nd, 2024 32m 37s

Learn how to make your agency soar with seven characteristics of eagles that can be applied to independent insurance agencies in this episode of The Agent Leader.The characteristics include:Vision (5:20)Fearlessness (9:30)Tenacity (16:

Unlock Agency Growth by Eliminating Hysterical Activity

Feb 15th, 2024 46m 27s

Unlock the secrets to skyrocketing your agency's revenue and client satisfaction by escaping hysterical activity! Roger Sitkins joins Brent Kelly to unravel the art of prioritizing top customers, managing the 80/20 rule, understanding revenue c

Mastering Conversations: Guide the Talk to Success in Insurance

Feb 8th, 2024 28m 42s

In this podcast episode, Brent Kelly discusses the importance of asking questions in order to improve communication, engagement, and connection with others. Brent emphasizes that asking questions is the number one skill to learn for agency lead

Don't Run Your Agency on One Wheel

Feb 1st, 2024 24m 17s

In this episode of the Agent Leader Podcast, Brent Kelly discusses the importance of aligning all aspects of your insurance agency - sales, service, leadership, and marketing. Brent emphasizes the need for three areas to align your agency and

No Practice Quoting!

Jan 25th, 2024 25m 30s

Brent Kelly dives into three reasons why Practice Quoting is Stupid in this episode of The Agent Leader. What is practice quoting? We define it as "the art of providing a quotation to an unqualified prospect in order to force the incumbent age

Mastering Cohort Management: Insights from Insurance Pro Kari Glennon

Dec 19th, 2023 36m 26s

Join us as we dive deep into the inspiring journey of insurance industry veteran, Kari Glennon. Brent and Kari discuss her background and experiences in the insurance industry, as well as some of the key challenges and successes she has witness

Don't Be Afraid to Be Great with Jim Koster of TRICOR

Dec 7th, 2023 31m 16s

In this episode, host Brent Kelly interviews Jim Koster, the Vice President of Sales for Property & Casualty at TRICOR Insurance to discuss the challenges and successes of building a growth-oriented agency culture. Jim emphasizes the importanc

World Class Leadership Produces World Class Results with Chet Rhoads of HUB

Nov 24th, 2023 32m 59s

In this episode of the Agent Leader podcast, host Brent Kelly interviews Chet Rhoads, president and CEO of HUB Three Rivers. Chet discusses how his leadership tactics have helped double the size of their agency while maintaining a great culture

Planning Agency Growth with Harrison Brooks of Reagan Consulting

Nov 16th, 2023 40m 59s

In this episode Brent Kelly interviews Harrison Brooks, a partner and consultant at Reagan Consulting, to discuss the growth and challenges faced by independent insurance agencies. Harrison shares success stories of agencies that have grown th

Be Like Mike Malinowski of EHD Insurance Agency

Nov 9th, 2023 32m 59s

In this episode of the Agent Leader podcast, Brent Kelly interviews Mike Malinowski, the president and CEO of EHD Insurance. Mike and Brent dive into the challenges and successes of running a successful insurance agency, with highlights includi

A Holistic Approach to Growth with Jim Welsh of WIS&G Insurance Agency

Nov 2nd, 2023 24m 49s

In this episode of the Agent Leader podcast, Brent Kelly interviews Jim Welsh, the CFO of Winton-Ireland, Strom & Green (WIS&G), a California-based insurance agency. Jim Welsh shares his experience so far working with the Sitkins Group to impr

Avoiding the Four Most Dangerous Trends Impacting Your Agency in 2024

Oct 27th, 2023 33m 12s

The recent Best Practices Study showed that the most critical issue facing independent insurance agencies today revolves around one thing, people. How can you find, develop, and retain the best talent? This episode is a special replay of a L

This is Not an Emergency!

Oct 19th, 2023 17m 42s

In this episode of the Agent Leader podcast, Brent discusses the issue of treating everything as an emergency in your insurance agency. He emphasizes that not everything is an emergency, and treating everything as such can cost the agency time

Are They Not Interested, or Are You Not Interesting?

Oct 11th, 2023 34m 42s

In this episode of The Agent Leader, Brent Kelly discusses the importance of becoming more interesting in order to be more successful as a leader or professional in the insurance industry. So how do you become a more compelling and engaging co

That's Impossible, Unless...

Sep 28th, 2023 17m 42s

The purpose of this episode of The Agent Leader is to challenge you and to encourage you to think bigger than you've ever thought before. As an individual, as a department, or as an entire agency, so often we don't realize how limited our thi

Two Impact Items from the Agency Leadership Institute

Sep 22nd, 2023 17m

Brent shares areas of impact from his recent three-day Agency Leadership Institute hosted by Cincinnati Insurance and led by Reagan Consulting.Listen in for what great agencies from around the country discussed as their top areas of impact.G

How to Avoid the Multi-Million Dollar Mistake Most Agencies Make

Sep 14th, 2023 1h

What is the greatest asset your agency possesses?Technology? Data? Insurance carrier relationships? Community involvement? Knowledge? Credibility?While all of these are great assets, the number one asset every agency has is its people.In fact,