Todd Johnstone, CEO of Allbridge, offers advice for hoteliers on two paramount issues in today’s hospitality industry: data protection and cyber security. This informative conversation covers the differences between data that is collected, data

Innovative Strategies: Empowering Boutique Hoteliers to Compete with Global Chains

Jan 17th, 2024 41m 28s

Ariela Kiradjian is the co-founder & COO of The Boutique & Lifestyle Lodging Association (BLLA), an organization devoted to the independent boutique lodging and lifestyle space. In this episode, she talks about the challenges and competitive ad

Recovery Trends in the Urban Hotel Landscape

Jan 11th, 2024 35m 18s

Performance across the hotel industry has been steady-to-brisk in the post-pandemic, high-interest-rate, inflationary world. But it differs state to state, city to city and block to block. In this episode of The Innovative Hotelier, Annie Fitzg

Leveraging the Importance of Family Time as a Brand and Marketing Strategy

Jan 4th, 2024 30m 57s

For Keir Weimer, founder of The Weekender Hotels, you can never have enough family time. That spirit carries through in his chain of rural resort properties, an ethos he discusses with host Robin Trimingham, along with the trend of a “return to

How to Engage the Next Generation of Travelers

Dec 27th, 2023 39m 13s

Trey Matheu and Christopher Baran of The Nemacolin resort in Pennsylvania discuss the business case and advantages of changing staffing models for luxury properties with host Robin Trimingham. This broad-based conversation highlights the advant

The Benefits Behind Zero-Day Rate Inventory

Dec 20th, 2023 36m 15s

Yannis Moati, CEO of HotelsByDay, and TJ Noble, senior director of key accounts and technology solutions for DerbySoft, chat with host Robin Trimingham regarding why hoteliers should rethink their attitude toward offering day rates. This frank

How Big is Too Big – Are Brands Really Listening to What Travelers Want?

Dec 14th, 2023 37m 10s

David Eisen, editor-in-chief of HOTELS Magazine, chats with host Robin Trimingham, regarding the trend of consolidation and conversion within the hotel industry. Recapping a year in which economic uncertainty and high interest rates made it ext

How Independent Hotels Matchup Against Brands

Dec 6th, 2023 45m 46s

Adam Harris, the co-founder and CEO of hotel management platform CloudBeds, chats with host Robin Trimingham, about the current state of the lodging industry and, specifically, the independent hotel segment. Harris underscores the strength of i

How Eco-Conscious Hospitality is Good for the Guest and Good for Business

Nov 30th, 2023 28m 17s

Michael Kennedy, director of recreation and resort logistics at Sea Island Resort, chats with host Robin Trimingham about the importance of environmental stewardship and the wide range of eco-tourism initiatives and activities now available to

Evaluating a Hotel Franchise Agreement

Nov 22nd, 2023 40m 39s

Hospitality runs in the blood of Ryan Rivett, co-founder and CEO of My Place Hotels. His grandfather, Ron Rivett, founded the company, but is also well known as the creator of the popular, economy Super 8 brand, now under Wyndham Hotels & Resor

How to Solve the Acoustic Challenges of a Hotel

Nov 16th, 2023 34m 13s

Ivan Schwartz, director of consultant relations for audio-solutions provider AtlasIED, talks with host Robin Trimingham about diagnosing and resolving the different types of audio-quality issues found within a hotel’s public spaces and more. He

How AI is influencing the hospitality industry’s creative design process

Nov 9th, 2023 31m 27s

Abby Shehan, senior design director at Premier, talks with Robin Trimingham, host of The Innovative Hotelier, about AI technology and how it’s being used by architects and designers to support and streamline the creative process. Stressing that

Implementing an environmental program that makes a difference

Nov 2nd, 2023 30m 37s

Janine Marshall, general manager of London’s One Aldwych, and Benedetta Cassinelli, co-founder and CEO of The Considerate Group, speak with Robin Trimingham, host of The Innovative Hotelier, about greenwashing and the difference between simply

Partnering for Excellence – Strategies for Supplier Selection in the Hotel Industry

Oct 26th, 2023 34m 59s

Ryan Haynes, lead consultant at hospitality consultancy Haynes MarComs Limited, talks with the host of The Innovative Hotelier, Robin Trimingham, about strategies for evaluating existing supplier relationships and how to go about sourcing new v

Understanding MACH Software and How it’s Disrupting Hospitality Systems

Oct 19th, 2023 40m 26s

In this episode we talk with Martin Reichenbach, Founder & CEO of Apaleo, about Composable Hospitality Software, or MACH, that uses third-party plugins to achieve many of its core functions rather than trying to be an all-in-one software packag

Embracing a Sustainable and Accessible Approach to Hospitality Design

Oct 12th, 2023 32m 1s

Chris Osaka, CEO of Tomu Inc., chats with host Robin Trimingham about the myriad benefits of modular hotel construction and why embracing a sustainable approach not only aligns with global low-impact environmental goals, but also considers the

How to Design an Immersive and Sustainable Travel Experience

Oct 6th, 2023 26m 25s

Florence Li, director of international sales & marketing at Songtsam Hotels & Resorts, is focused on how to create a truly transformative travel experience. Here, with host Robin Trimingham, she talks about the components of what that takes, in

Closing the Deal with Gen Z

Sep 28th, 2023 27m 54s

Mark Lewis-Brown, president and CEO of Zucchetti North America, chats with host Robin Trimingham about Generation Z: how they research and book both flights, accommodations, travel experiences and more.

The Future of Hotel In-Room Entertainment

Sep 21st, 2023 31m 51s

In-room entertainment has evolved from a “nice-to-have” amenity to a comprehensive package that has become an integral part of a hotel’s tech stack. In this episode of the Innovative Hotelier, Robert Grosz, president of WorldVue Connect, discus

Talking Shop with HOTELS Magazine’s Editor-in-Chief David Eisen

Sep 14th, 2023 39m 48s

David Eisen, the Editor-in-Chief of HOTELS Magazine, took over the position a little more than six months ago, but he’s been embedded in hospitality media for more than 15 years. In this wide-ranging episode with host Robin Trimingham , he dis

Why Hoteliers Need a PR Strategy

Sep 7th, 2023 25m 59s

Jessica Gillingham, CEO of Abode Worldwide, talks with host Robin Trimingham on the key differences between a strategic marketing plan and a PR campaign and why a hotelier really needs to employ both.

Designing an Ethical Triple Bottom Line Tourism Business Model

Aug 31st, 2023 38m 37s

Britnie Turner, Founder & CEO of The Aerial BVI, chats with Robin Trimingham, The Innovative Hotelier Host, regarding the advantages of utilizing the triple bottom line business model to design and operate a luxury boutique hotel facilitating

Adapting next-gen technology for the hotel industry

Aug 24th, 2023 33m 34s

AI is all the rage. In this podcast, Benny Bennet Jurgens, co-founder & CEO of Nect, and Christian Mager, CTO of HelloGuest Solutions, discuss with host Robin Trimingham their partnership that will seek to create an AI-based identity verificati

Strategies for building a unique resort experience, with Rosewood’s Martein van Wagenberg.

Aug 17th, 2023 34m 21s

Building a “sense of place” is vital toward creating a guest connection. In this podcast, Martein van Wagenberg, managing director of Rosewood Le Guanahani St. Barth, converses with host Robin Trimingham about how to build a strategic resort ma

Behind the Data, with Hopper’s Hayley Berg

Aug 10th, 2023 33m 33s

Hayley Berg is not only the lead economist at booking app Hopper, she is a data disciple. In this conversation with host Robin Trimingham, she touches on a slew of travel data points and explains how predictive algorithms can dictate travel tre