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PPM | TV

PPM | TV

PPM | TV

A weekly Business and Management podcast
Good podcast? Give it some love!
PPM | TV

PPM | TV

PPM | TV

Episodes
PPM | TV

PPM | TV

PPM | TV

A weekly Business and Management podcast
Good podcast? Give it some love!
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Episodes of PPM

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In this episode of ppm | tv, Debbie Palmer shares her tips on how to win the business and understand that there is no second chance for a 1st impression, so it is always important to build a connection from the outset. The success tip to win th
In this episode of ppm | tv, Debbie Palmer talks about how property managers can stand out during a listing presentation.  It ultimately comes down to experience, overcoming difficult questions, being able to stand firm and explain your worth o
In this episode of ppm | tv, Debbie Palmer shares her view about discounting management fees to win the business. While it is a business to business decision, Debbie believes that discounting fees to build a rent roll is not often a smart busin
In this episode of ppm | tv, Debbie Palmer shares her advice on what to do when a property is vacant and how to support and assist your client/landlord during this difficult time. The top tip is about increasing the communication process when t
In this episode of ppm | tv, Debbie Palmer talks about how to save time with open home tenant viewings, which is an interesting topic as there are some agencies who are against this practice, while others totally agree with it as a time saving
In this episode of ppm | tv, Debbie Palmer talks about live streaming open home inspections and the importance of developing relationships, embracing new technologies and being one step ahead of your competitors.THANK YOU…We hope you enjoy th
In this episode of ppm | tv, Debbie Palmer shares what she thinks about advertising properties on social media and how to create meaningful and engaging social media posts.THANK YOU…We hope you enjoy this episode and encourage you to comment
In this episode of ppm | tv, Debbie Palmer shares her views on some sales tricks embraced by the industry to win new business. When confronted with the question during an enquiry or listing presentation from a landlord asking, ‘What will I achi
In this episode of ppm | tv, Debbie Palmer shares her advice on renting properties in the quickest possible time, to the best possible tenant, paying the highest possible rent.  Properties don’t rent for two reasons only.THANK YOU…We hope you
In this episode of ppm | tv, Debbie Palmer talks about how to overcome discriminatory instructions to choose a certain type of tenant for the property and focuses on how to educate and shift the landlord’s mindset to focus more on the process o
In this episode of ppm | tv, Debbie Palmer talks about the changes that are taking place in how the property management industry are marketing rental properties and the importance of keeping up-to-date with new ideas and technologies that are v
In this episode of ppm | tv, Debbie Palmer talks about how to improve productivity and profitability. Discover how to work smarter not harder in understanding the business from a financial and profit perspective and learn about the ‘Clean Sweep
In this episode of ppm | tv, Debbie Palmer shares her top tips for growing the rent roll and reveals that the business is often right under your very nose and it is about reprogram your focus to see the new opportunities every day. Discover how
In this episode of ppm | tv, Debbie Palmer shares her advice for property management agencies who want to take the growth of their rent roll seriously, but may not know where to start, who to recruit or what activities to engage in. Debbie’s fo
In this episode of ppm | tv, Debbie Palmer shares her advice for property management agencies who want to take the growth of their rent roll seriously, but may not know where to start, who to recruit or what activities to engage in. Debbie’s fo
In this episode of ppm | tv, Debbie Palmer shares the 80/20 management rule where we often invest 80 percent of our time managing 20 percent of the properties. The focus on being a successful property management business is about working smarte
In this episode of ppm | tv, Debbie Palmer shares key points on what to do if an agency does not win the business. She talks about how you can walk away knowing if you were successful in presenting your services and the  importance of constant
In this episode of ppm | tv, Debbie Palmer discusses what business tools and marketing material a property management business needs to invest in to stand out and win new business over your competitors. If you are going to take the growth of yo
In this episode of ppm | tv, Debbie Palmer talks about the importance of having a client service strategy as well as a client service budget, which is ultimately an extension of a marketing and advertising budget. The focus points are to do the
https://youtu.be/Zs8adDwj3CYIn this episode of ppm | tv, Debbie Palmer discusses what it required to have a meaningful service guarantee as opposed to a list of standard actions and tasks that you are required to perform. Two of the key points
In this episode of ppm | tv, Debbie Palmer talks about the importance of engaging a Business Development Manager to grow the business and how you can keep them focused and motivated.THANK YOU…We hope you enjoy this episode and encourage you t
In this episode of ppm | tv, Debbie Palmer talks about incentives and commissions for Business Development Managers and the different structures and models embraced by different agencies. There is a strong focus on the pros and cons of introduc
In this episode of ppm | tv, Debbie Palmer shares her perspective of delivering perfect service.  The key points focus on being believable in selling your services, the importance of establishing clear expectations for landlords and tenants, be
In this session Debbie talks about disruption, automation, integration and the importance of people and client relationships
In this episode of ppm | tv, Debbie Palmer discusses why it is important for every property management business to deliver a consistent service and the same process for every day-to-day activity to avoid complaints, lost business and negative r
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